Cosi

I like how carefully and actively it is managed. Some team members are very motivated and they make a huge difference. I forgot my bag there and I was called immediately. The food is delicious anyway. We visit Cosi to review the day with my colleagues once in a while. The tables are always clean and ready for the next visitors. I like their royalty card too ;-)

I used to love Cosi. It was my go-​to spot. However, not anymore. I’ve had several bad experiences at this location (mostly during dinner time) and have given it one too many chances. I don’t know how this location stores their chicken, but the last 3 times I’ve gotten something with chicken (the Tandoori Chicken sandwich, the Chicken Pesto sandwich and now the Thai Curry Chicken bowl), the chicken has been absolutely terrible. I kept thinking maybe it was a fluke or just the particular sandwich I was having, but 3 times is not coincidental.
The chicken tastes stale/​old and today’s Thai Curry bowl actually had hard, dried chicken that looked, felt and tasted like it’s been out for days. And not just one or two pieces, but more than half of the chicken in this bowl was like that.
To add insult to injury, I also found a hair buried in the rice as I was about ¹⁄₃ of the way through my meal. I ended up eating the bread only and tossed everything else.
Looks like this place does not deserve any more chances in the future. I do not care to get unpleasantly surprised a 4^th time.

I’ve come here many times before during work lunch hour, latest being coming for #FeedtheCity 11/​20/​2015 when I had the free chicken pesto sandwich. The WiFi’s very fast. The tables in the rear alcove are quite private with power outlets near 3 of the 8. The staff are very optimistic & seemingly very happy & their service reflects it. You can clearly see all the steps from making the dough, rolling it, baking it in the open oven, cutting it to sandwich sizes, making the vegs, mixing the ingredients, everything. The freshness is evident & a large part of why Cosi’s so healthy & satisfying. I always come back to Cosi. This Park Ave location is very convenient with an interior long size that belies its humble frontage.

I came here to grab a quick snack today to take advantage of their homeless awareness deal. The place wasn’t crowded at all and the line moved relatively quickly. In fact, I ordered my sandwich, sat down and ate and the whole process was only about 15 minutes.
I had the chicken pesto sandwich and it was pretty good for a free sandwich. There’s not much to complain about when something is free. Also gave money to the donation box on the way out. I like how complementary snacks are offered at the register so that’s a plus. You have your choice of baby carrots or potato chips. I settled for the chips.
Overall, I enjoyed my first free experience here.

Oh this place is so good I came here for a small bite to eat an the food is so good I had the chicken blue with chipotle pumpkin soup the soup sucked an I returned it for a turkey chili soup it was so yummy with there wholewheat bread.

Everything is overpriced except breakfast… Which is only served until 11am. Even on a Sunday!

I absolutely love when I have the chance to come to Cosi. The atmosphere, food, and workers are brilliant. Restaurant is always super clean and one of the few good places in the area that’s opened past 9:00pm where you can take out or dine in. I’ve never had a problem when coming in :-)

Last week Cosi had their «free coffee week» and I took full advantage of it. I have been a longtime supporter of Cosi and everything they do. If you ask me they are better than Panera.
This Cosi location on Park Avenue is dealing with an external face lift, so unfortunately you will have to deal with the scaffolding eye sore out front.
The staff is very pleasant, even when dealing with the overwhelming demand the «free coffee week brought».
**Go with the Tandori Chicken sandwich

Sandwiches are good. Some cashiers are rude. Sandwich makers are slow and careless. And the staff there are busy chatting with each other all the time. Always mistake my stay order for a takeout.

It was okay. I had to clean the table because it was dirty but that’s not a big deal. When I got my salad, it appeared a little messy but it was good. I had better salads before. I would go back for lunch if there was no other choice

Overall I enjoy going here. There are some very terrific salad options, including the ability to choose a healthier dressing option and the ability to add ingredients as desired. I like the table service that is often (but not always — hours I guess) offered when you dine in. The staff will bring you your meal to your table and it’s served on china with real utensils. They’ll also clear your table when you’re done.
Room for improvement is to be found in the temperature settings of the dining area. Even though it is located far from the door, it tends to be very cool in the winter and over-​airconditioned in the summer.
Lastly, I’m not going to dock this location on this, but the chain in general needs to deemphasize its bread a little bit in this low-​carb world and also digitalize its rewards program (they are still using a magnetic-​striped card which makes your wallet fatter).

We came here after 6pm and it was empty… took forever to get a sandwich though. The problem is the pace at which the sandwich maker is moving, at a snail’s pace. Wow, I never seen someone move so slow to make a sandwich. Obviously they are in no hurry. If they moved this way at lunch, I can see a huge line here.
I find Cosi a bit pricey for what you get. It’s just a sandwich. We got two sandwiches for $ 17.83. That is nearly $ 9 for each sandwich which are not especially big. They are just the right size for one meal but we’ve been spoiled by Sal Kris & Charlie’s Deli in Astoria where you pay $ 8.25 for a sandwich that is loaded with meat and fixin’ and feeds two people easy. I don’t know about Cosi sandwiches. I do not find they are worth the money they are charging. For $ 9 I expect more from a sandwich at Cosi.

Mixed reviews on this one…
–Staff members are either incredibly sweet or extremely rude. No in between.
–8 out of 10 times something is wrong/​missing with my order no matter how many times I repeat it to the cashier.
–Morning time absolutely needs more staff on register. Although, even when there is more than one person, they generally end up standing there and gossip/​chat/​bicker and ignore the line until they’re done.
–For a positive, the food really is delicious (when made right) and not too expensive compared to other places in this area.
–Sign up for the Cosi Card! Always nice to hear «You’ve earned a free beverage/​entrée!»

Ughhh can I just take the whole bowl of bread samples?! Pleaseeee
I love the free samples, what can I say.

Place is pretty great. It’s like panera. Soups are well flavored, not from a can. The bread for the sandwiches are great, so warm. I had the taste two, Italian and chicken noodle soup, and it was the perfect portion, not overly full. Just wish they had more options for chips.

Great service, great food, great experience all around! Their tomato basil soup was fantastic and the salad I got (forgot the name, chicken something lime) was really good.

This is the closest Cosi to my apt but unfortunately not a great one. Since I started a new job, I no longer can go to the 498 7^th Ave location, so I stop by this one after work. There are usually only a handful of people there during this time, yet I still have had issues with my service.
My first problem is with the layout — I don’t like that you pay first and pick up afterwards. I prefer to have one scoop of dressing on my salad (otherwise, the salad is soaked) yet somehow from the cash register to the assembly area, the message gets lost. Now I always have to stand back and monitor when they start making my salad so I can tell them in person. Second, the assembly takes FOREVER, even though most times there was no one ahead of me. I guess this is the time period they do clean-​up, but it irritates me to watch the single server bake bread, put away the bins, make other (take-​out?) orders, etc. while I’m waiting there for my one salad. Can’t that wait till after you serve your customers, who are not that many to begin with? Finally, I have left many a time without utensils or napkins including last night. The server gave me an attitude, presumably cause I asked for one scoop of dressing, so I guess I asked for it? Finally, only after I paid, did I check my receipt and see I had a free entrée on my card. Would have been nice to be alerted this before I shelled out the cash, eh?
In any case, going to this Cosi has made me miss my old Cosi at 498 7^th dearly. The service there had it’s own issues, but I don’t blame them during the lunch rush. I was always told when I had a free entrée on my card before paying, you tell your server directly how you want your salad (and watch him/​her make it) and they always give utensils and napkins in the bag. The 461 Park Ave S Cosi has a lot to learn!

I’m finally over this Cosi. I’ve had a litany of bad experiences here — it’s finally reached the point where I’m not going back. In the last two weeks I’ve had:
— a 20 minute wait for a salad (before the lunchtime rush — there was no one in line or waiting when I ordered)
— old hard bread with salad — not possible to open the bread
— missed ingredients (left out chicken one day, left out bacon another)
The old system they had where you just got in line, ordered your salad, got it, and paid, just worked a whole lot better than what’s there now. It’s too easy for your order to get caught behind some massive catering order — and they always seem permanently understaffed.

If you’re not in a rush order your meal «to stay», grab a seat, and eat in the store. They play really good music at this location. I got to listen to Passion Pit, MGMT, Yeah Yeah Yeahs, and Chromeo while munching on my Smart Fit salad.

This is in’t the fastest place to grab a meal but it is one of the tastiest.
Paul H. introduced me to Cosi and I’ll be forever hooked. It’s a little expensive for lunch but if you get a sandwich and a salad, you’ll be full all day. It’ll just set you back about $ 14.
I tried the Chicken pesto sandwich and the Cosi signature salad. The pesto sandwich was flavorful and the Cosi bread wonderfully soft and fresh. I think you should definitely try the Cosi signature salad. The toppings tends to fall to the bottom of the bowl so but sure to mix it up well. The combination is sweet and salty is just great. I love that they have dried cranberries in it. Yes, you can probably make the salad yourself but when you don’t have the time to, Cosi is a great alternative.