Aptdeco

This site was a god send when I got my new apartment. Sold multiple furniture items on here and bought a few and always had great experiences with the delivery team and fast payment. Beats craigslist and wallapop a hundred times over if you actually want to get your stuff out of your house!

The delivery guys were really professional and did a great job. They made the sell really easy. I will definitely use Aptdeco again!

Bravo! We had a superb experience with Apt Deco. I listed a sofa with ease, I love the intuitive website. It sold within 24 hrs!
I’m very impressed with real time communication, via text and email regarding the buyers interest and delivery arrangements. Just be prepared that as a buyer you’ll pay 20% listing fee. In the big picture, it was worth it and I adjusted my price accordingly.
I’m a happy customer and will be using Apt Deco again soon.

When my mom passed away over the summer, the clock started ticking on the reverse mortgage and the house. We had to sell everything rather quickly since we have to move out. Thus far, I have sold several very large pieces of furniture through Aptdeco. They are fantastic. The delivery people are very cool and the site itself is very easy to navigate. It takes no time to set up a listing. Just make sure you have the measurements for the furniture in question, as well as photos from several different angles. In particular, take photos of any imperfections so the process is as transparent as possible. Highly recommended.

I bought quality items from CB2 and they were in fantastic shape at a great price. Definitely a great option to furnish your home without breaking the bank.

I think this service can work okay for smaller pieces of furniture. They do not have trained carpenters on staff. A user named Kaitlyn bought my sofa, and I emailed AptDeco to confirm that they had furniture doctors who knew how to disassemble sofas. I was told they had a great staff of trained furniture doctors. The day of the pickup, two very nice movers showed up, but they did not know how to take the sofa bed apart. My door is too narrow for the sofa to be moved any other way.
So in this case, AptDeco over-​promised and under-​delivered. The sale was cancelled. I was told that I could pay for the furniture doctor, but that would have taken away all my sales proceeds.

First time ordering from the and we had a great experience.
So much easier than dealing with Craigslist or trying to setup our own delivery guys.
The couch we ordered was wrapped well for protection and arrived in perfect condition and on time.
Thanks again!

BUYERS BEWARE! CUSTOMER SERVICE NIGHTMARE!!!
The absolute worst customer service I have ever experienced. Their delivery team along with their customer service team (who can only be reached via email) are completely unprofessional, unreliable, and untrustworthy. I am absolutely appalled by their lack of respect and concern for their customers, especially since they are a seemingly legitimate start up company. Great concept, but extremely poor logistics and customer support.
LONG story short: I purchased a sofa from aptdeco, but they were unable to complete the delivery because their team caused damages to my building. I was assured I would receive a full refund due to their errors. I was later informed that this must have been a «miscommunication» between customer service and the delivery team, so I would not receive a refund unless they were able to resell the couch within 30 days. It took me over 2 months of constant emailing, disputing the charge with my credit card company, etc. to finally receive a refund. If I had not been so persistent with my follow up, I truly believe I never would have gotten my money back.
Think twice before purchasing from this company!

I just got my new-​to-​me sofa delivered and I’m so happy! It was so much better to have it delivered than go through the chaos of DIY when buying from Craigslist. The delivery drivers were amazing and miraculously got the sofa through a series of tiny doors.

I was a bit skeptical about ordering a used desk online but it actually worked out really well. The delivery team came well within the window and were super friendly. Plus they treated a $ 50 desk like it was $ 5,000 carefully carrying it up the stairs and into my place.
Really good work!

Very easy to use service. Bought a dresser and the whole thing from buying to delivery was very straightforward and hassle free. Would use again.

Love love AptDeco, just got my items, on top of that I was able to track my delivery guys who were awesome. Daquan! Would definitely recommend and use again.

This is my 2^nd time selling on AptDeco. 1^st was a rattan hanging chair this time a bed frame. Both large bulky pieces. AptDeco is consistently professional, efficient and a breeze to work with. HIGHLY recommend. In fact, I introduced AptDeco to my hall neighbor who heard us in the hallway. Thanks Anthony +1 and AptDeco.

AptDeco, you are amazing. I’ve sold a couch for a fair price and bought three gorgeous, gently-​used pieces at stunning discounts. It feels like every week there’s an ad campaign in the NYC subway for another company that’s revolutionizing whatever – normally I roll my eyes, but I give AptDeco credit for delivering its promise of a less-​sketchy furniture buying experience.
The «marketplace» aspect of their business is in a great place right now. There’s a nice assortment of pieces and price ranges, from IKEA fare to brands I would have to pretend I recognized to custom artisanally reclaimed foraged crafts made in Brooklyn. I hope they are able to maintain this level of quality and variety as the site grows. I appreciate that their marketplace isn’t overrun with furniture dealers shouting in caps lock.
The «tech» piece of their business could still use some work. The website is a little clunky compared to the universe of online shopping sites, but it works and the issues are fixable and understandable for a startup with limited resources.
And the «logistics» piece has been top-​notch. Deliveries have been smooth, prompt and professional. One team was particularly patient with my failure to properly measure the width of my door. I like that I get automatic updates about where the drivers are (although the cutesy text messages with smiley faces are a little grating). All the delivery guys have been friendly and an unusually high percentage have been, well, cute. (Inappropriate, I know…)
Well done AptDeco, keep up the good work.

Definitely the best way to buy used furniture in NYC. No worrying about getting stuck with an item that was described incorrectly, no looking to hire a «man with a van,» no endless emails back and forth about measurements, etc… it’s like «Seamless» for furniture. So easy. The seller of my new sofa, which was exactly as described, as well as the delivery team, were considerate, professional, and just plain lovely to deal with. My only complaints (more small suggestions, really) have to do with the site – I would ask sellers to list the diagonal depth of furniture since this is what determines whether you can rotate a piece through your doorway, and I would take the time to fix whatever glitch prevents full-​size pics of the items for sale from actually showing the full item and not a cropped portion.

THE BEST moving website! So fast and easy, money arrives on the acct within few days. Very very satisfied. I’ll definitely use them again.

I’ve sold a few things through them now & it’s been so easy. The pickup team when I sold my couches were excellent & I plan to use them again as I continue to sell items as I redecorate.

Love, love, love Apt Deco. I’ve bought a lot of furniture from this site. There’s always new stuff and a great selection of high end to transitional furniture. And I love the fact they can deliver. It’s the upgraded, organized, safe version of Craigslist.
I have an old home, which means tight doorways and stairs so some of the deliveries require extra maneuvering. Unlike a lot of other delivery folks who are quick to say «no, won’t fit. Gotta go make my other runs» these guys have always worked with me to figure out a solution — be it delivering through windows or disassembling and reassembling furniture. Unbelievably helpful and always nice.
Great stuff, terrific communication, very helpful and accommodating — from scheduling (and rescheduling!) deliveries, to delivery guys that are always pleasant and willing to put in extra time and effort when needed. Highly recommend!

I made a sale using Aptdeco about 3 weeks ago.
I made a post to sell my bed, and a separate post afterwards when I decided to sell the headboard as well. I wasn’t able to be there for the pickup of the bed, however my sister was.
When I came home, the bed AND and the headboard was missing. The delivery person should have known better than to take a piece of furniture that was not on the invoice.
Since I was planning on selling the headboard, I do not mind that it is out of my hands. However, I do expect my asking price OR the headboard back simply. I received a response from the first email I sent, and then no follow up. I then sent 2 other emails and got nothing.
This was 2 weeks ago. I don’t know if I should expect to hear from this business or not but if I don’t hear from this business I will shame them every time their name comes up and make it known that furniture was stolen out of my home.

THIS SITE IS A SCAM !!!
This site and what it charges are ridiculous and after dealing with them I feel confident that is a scam if you deal with their delivery
They claim that they told me i had made a sale of one of my items when in fact, i received no email that a sale has been made. MOST IMPORTANTLY, since i gave them my bank details, i have gotten SEVERAL notices from my bank about people trying to make unauthorized electronic transfers — while i cant guarantee this is due to them, the timing is VERY coincidental.
I was selling an office chair, and put an inflated price on it, since I was encouraged by the site to pay for shipping. I dont know anyone who would have offered the inflated price i advertised but apparently someone did. I wrote to the buyer personally to ask if they wanted to try out the chair (an office chair is a personal preference) and they said no, they just wanted the chair. I told them I could reduce the price by $ 50 if i delivered it myself, and they reported me to the site (who reports someone to the site for saving them money) — WHICH MAKES ME THINK THE BUYER WAS PART OF THE SITE OR ITS DELIVERY PARTNER — which you will agree when you see the below
The firm makes NO GUARANTY that if you sell the item that the sale i final. Conceivably, you can sell an item for 150, pay $ 74 to have it shipped,. and if the buyer doesnt like it, you have to pay $ 74 to have it picked up and re-​delivered, so your sale can end up COSTING YOU $ 74,.
They charge you a 19% fee to sell your item, one would hope that the fact that their delivery company is picking up the item and viewing it, they could at least re-​deliver it back for no cost on the chance that the buyer doesnt like it
UPDATE: i have since offered the «buyer» 50% off what he had apparently paid ($ 75 instead of $ 150) and offered to deliver the chair at my cost and he never responded. Who offers $ 150 on Thursday and turns down $ 75 on Friday. I told him that the payments could all be done thru the site. Could it be someone who is gonna make $ 158 on the delivery and re-​delivery of the item
STICK TO EBAY OR CL — a few more flakes but you find reputable people who have cash and wont receive wacky emails about people trying to access your bank account after sending your bank records.