Sarah Nails

MUST READ– after being disappointed once because the technician smudged my toe nails at the end with a towel and didn’t fix it, I decided to give them a second try. Lucky me got the same technician again and this time she cut my skin around my nail. I jumped and screamed usually I can control myself with pain but then she did it again. What the heck. How can you be that bad. IT’S BEEN 2 DAYS AND MY TOE STILL HURTS. Now I’m scared, it better not be infected. That is so unsanitary as someone is going to use those cutters after me. Hope they clean the tools well! I will never go back there again.

I went here for the first time today for a pedi and gel mani. My technician did a great job, the place was clean, and they had a decent selection of regular and gel polishes to pick from. This is the reason for 3 stars. However, I asked upon arrival about the cost of a gel mani ($ 30) and pedi ($ 30) and asked if there was a special since it was mid-​week. I was told that it would be $ 45, plus $ 3 since I had chosen a premium polish brand for my pedi. I assumed that meant that I would be charged $ 48 total. Fine. Well at the end, she takes my credit card and told me it would be $ 63. I looked at my technician, confused, and reminded her of the conversation we had when I walked in the door. She insisted that I misheard. Another woman, presumably the owner or manager, came over to help and pointed to the door which mentions a special for Tues and Weds for regular mani/​pedi only. I expressed real disappointment in the miscommunication that now is leading me to pay $ 15 more than I expected to and that I felt like I didn’t have a choice. I expressed how unhappy I was but she smiled, rang me up, handed me a pen and told me to have a nice day. I understand that the language barrier can be difficult, for both customers and employees and believe that they did not intentionally try to mislead me but the truth is that I didn’t see a price menu posted, there isn’t one on their website, I asked a question and felt that it was answered and the answer I received should have been honored.

Came here for prom and left 100% satisfied. A little bit pricey but worth it. Gel mani and pedi were both done beautifully. Hot stones, oils, and massages felt wonderful. Great conversation and service. Got a free massage while I was waiting for my nails to dry. Definitely recommend!

I went there for for their weekday mani/​pedi $ 35 special. What a waste. I got the french tip, which was an extra $ 5. Maybe it was because a never had a regular french tip before, but it came off within a day! They didn’t really pay attention to the shape of my nails — they looked like a child painted them. I basically could have done my nails myself and they would have looked better and lasted longer! Save your money — there are places that are cheaper — and much better!

I visit this salon regularly for pedicures and eyebrow waxing, but after today I will not return. I live right around the corner and work from my home office, which means I am usually dressed in gym clothes. Regardless of where I work or live, or how I am dressed, I should be treated with respect. I was rudely greeted today by an older woman with a «yes?» I asked how long would the wait be and was told that it wouldn’t be long and that everyone was busy… and on that note, I left. I cannot support a business with mediocre customer service.

Went in for a massage. Never again. I had to ask the masseuse multiple times to leave the room while I changed, then she expected me to lay down and put my face on the dirtiest lambs wool face pad… it had multiple strands of other people’s hair and someone’s smudged mascara which she finally covered with 2 layers of paper towel, She started a timer that was going to tick for the entire 60 minutes but I convinced her to take it out of the room. I have never felt so exposed and personally violated during a massage (think inappropriate touching and the door opening multiple times)), and I have had plenty of massages in the past. As if the experience itself wasn’t bad enough, she then chased me down asking for a tip (I had paid someone else after having a pedicure, including all tips). I would not recommend this place at all!

I’ve been to many nail salons and this is one of the best. They are so fast and so conscientious. Jennie gets my shape perfectly each time without having to fix anything. They are very accommodating, provide many services and are reasonable in price. I love how open and clean it is. That’s the most important part.

I tried this nail salon about 7 or so years ago when they first opened as it was an impressive boutique salon type place. But after 3 visits I stopped going because the 3 times I went the one girl spent my entire time trying to sell me eye lash ($ 500) and all the spa services. I was held captive while she did my nails with each boring sales pitch. It was not relaxing.
It has been a long time and thought I would try again. The place has aged a bit but still kept well. The service I always get is refill acrylic nails with gel polish… which was my treatment here ($ 40 and I gave an $ 8 tip). This always lasts me a good 4 weeks. Unfortunately after getting my nails done here… the gel lifted in a layer off my nail the VERY next day. Ugh. I did not have time to go back the next day but went back the day after. By this time 3 nails had the polish lifted. The technician remembered me and was very willing to fix my 3 nails. Six DAYS later I went to a different nail salon to get my nails all redone… they were a total mess. They just did not hold up. The gal was nice but the job was horrible. Maybe I will try again in 7 years. For now… I def won’t be back.

I had never been in here before, and wanted to get a mani/​pedi ($ 35 weekday special) & eyebrow wax ($ 10). I didn’t realize it’s a spa– not just a nail salon. They do full body waxing, noninvasive liposuction, laser hair removal, eyelash rejuv, and a lot more. It’s worth noting that they only accept credit cards when you spend $ 20 or more.
This place is VERY clean & really pretty inside. It’s a french-​grecco décor, and I LOVED that it didn’t have those huge gaudy mirrors across from the pedicure chairs that you see in a lot of nail places. The massage chairs were clean and comfy, and give the BEST massages. I got my eyebrows done first and they turned out beautifully. She took her time & was very thorough. I want to note that there was plenty of staff, too. Unless they are VERY busy, I can’t imagine you having to wait more than a couple of minutes.
They did my mani/​padi SIMULTANEOUSLY which was amazing. The girls were super friendly, not overly chatty, but very sweet! They use hot towels & stones at the end of the pedi, (and just a hot towel after the mani), which was a nice touch. They also massage your shoulders & neck when you go to sit under the nail dryer.
I would absolutely recommend them to anyone, & I’m definitely looking forward to my next visit!

This is by far the best salon in the area. I’ve had manis, pedis, and waxing done here. Never a bad experience. The prices are very reasonable. With the basic pedicure you get an exfoliating scrub, massage with oil, and a hot stone massage to finish. Id definitely say they are consistent here. You always get a couple minute shoulder massage while your nails dry. Love this place!

I was seriously disappointed by this salon. My Maid of Honor and I went to check it out for my upcoming wedding (I live out of town) and when we walked in, we were barely greeted and told to pick a color and were shown to the seat. We were rushed by the young lady who was doing my pedicure. She barely said anything, never smiled (which can go a long way), and was putting absolutely no effort into my service. I have had many pedicures and not one was as fast as this one. No effort in the massage or scrub, which to me is the whole point of the pedicure… My maid of honor said her’s looked a little better than mine but she was still not impressed. I watched a guy clean a pedicure tub and it too was lacking effort which is a little scary. This place was a complete waste of time and money.

I used to go here exclusively because it is very clean, and the staff was always so sweet. I stopped going after I got a particular tech a couple of times in a row. It was very off-​putting to pay money for a relaxing experience with a tech that was rude, rushed, and looked like she couldn’t wait for me to leave. I left one time with a bloody cuticle, and the next time with a burn mark on the top of my foot from the hot stone! I do appreciate the kindness of the rest of the staff, and I would definitely return if I could be guaranteed not to have the young angry tech ever again.

I had a mani/​pedi done here last week because of their Mon-​Wed special and although they did a good job with my nails (no chipping on a 4 day weekend getaway for a wedding)… I will not return because it was pretty obvious that they favor their Caucasian customers a lot more… even though the employees and I share the same ethnicity. Otherwise, I would have returned.

I’ve always had a great experience here.
I love their pedicures and gel manicures. I think it’s the cleanest nail place in the area.