I was not going to write a review but after 3 bad experiences, I had to write it. first time I went to store i was buying a gift for my fathr in law. a person who helped me was nice and went over things with me, end up spending over 150.00. few month later my husband ran out of his skin care, since we had a good experience, we went there. we asked if we can have a sample to smile, she looked at us like we were crazy, then just left to help other customer, just walked away… my husband pull me away and told me he had some left and we do not need to ge it that day. so few weeks passed we went there again to buy some shampoo and his skin care, this time she did not even ask us if we needed help and started helping people that came in after us. 2 weeks ago, while I was in hmart, I saw they had special on compact I wanted to try. I was wondering if it was same product as what I saw at nieman marcus, since it was 20 dollars cheaper. she was helping other customer, so I waited while she chatted without even looking up at me, they got about 170 dollars worth of stuff, I guess it was good sell, she was offering different type of sample for them. but I waited… when she was done, I started to ask if this color will be right for me, she was like«yeah»(in korean) and walked a way to help someone who came in after me. I should not of gotten the compact but I asked her to ring me up. when she rang me up she asked for membershipncard. I asked her if I can give her my number… she look iterated. I was about to ask her if she had a sample for man, her reply was we dont have a such a thing… I never been to any korean make up shop and been treated so bad, notbjust once, but many times… I just order on line and pay the shipping if I ever get amore product again…
Emily P.
Tu valoración: 4 Skokie, IL
If you’re looking to buy Laniege products without having to pay crazy shipping costs via the internet, this place rocks! It’s located inside HMart. The workers always display friendly customer service and include free samples with purchases(the more you spend, the nicer the samples). Create a loyalty card and you’ll receive a gift certificate worth $ 5 on your birthday and receive $ 10 off every time you rack up $ 100.