Blain’s Farm and Fleet

We probably shop Farm & Fleet 2 – 3 times a year, spending about $ 500+ a trip. We are impressed with their selection of pet products, work clothing, miscellaneous things we don’t really need. Today was an all around unimpressive visit to say the least. We were looking for horse troughs (which are located out back we found out), 3 different associates walked by and avoided eye contact — we literally felt like we had to pin someone down to get help. We then moved on to get Thanksgiving décor, let’s just say we only found cheap table clothes due to the lack of really anything Thanksgiving related. Our final destination was to pick up banquet tables. There were a few stacked up under a tag that clearly stated $ 14.99 so we grabbed 2, what a score! Well we get to the checkout and they ring up $ 19.99 and we are told it’s our fault, we must have grabbed the wrong ones and the cashier pretty much blamed us that the price was wrong. I literally had to cut her off and tell her it was fine and just continue ringing up our purchase. I work retail management, I know customer service. In no way shape or form should there have been a scene because the 4ft banquet/​utility table was stocked in the 4ft banquet spot and told the cashier there was a price difference at the register from what the shelf said. Yes, it’s only $ 10 — but to me it was the principle of the situation and how it was made to be our fault for the stocking/​pricing error.

This is only a review for the automotive service center. Always make an appointment ahead of time. I’ve been taking my car here off and on for a few years since they have a reasonable hourly labor charge and affordable prices overall. However, they don’t let me know ahead of time what at needs to be or may need to be repaired in the future unless it is something I specifically ask them to check out. This kind of, «heads up,» is extremely helpful and needed. I just get a cold shoulder feeling when I go there.

I quite enjoy shopping at any of the Farm & Fleet locations but this one feels more like a family. All the employees smile and I often see them chatting or laughing with each other when not engaged with a task or customer. Even the guy getting carts from the parking lot was smiling.
This store isn’t less expensive as the Sam’s Club a mile east or the WalMart three miles west but the inventory here is vastly different. Farm & Fleet has huge automotive, tool, hunting, and work clothes departments that no one else in the area stocks. While one can argue gun control and they don’t sell guns here, they have the largest and least expensive selection of ammunition of any store in the western suburbs.
They also try to rotate out old stock to make room for newer or seasonal inventory. Be sure to check the many clearance areas (usually one in each department unless they’ve sold it all at that moment) while looking for what you need. The clearance prices are often less than what I assume they paid for it originally. Great values.
In spring that have a very nice outdoor plant area with great prices. Definitely cheaper and better cared for than WalMart.
I haven’t had any experience with their repair and service center so my rating and review doesn’t include the people or services in that area.

I would give a negative rating if I could. I religiously went to this place because I trusted them with my oil changes. But today was different. I spent 61.00 for my oil change and miraculously my oil cap was mission a piece causing it to have a hole right in the kiddle of it. The whole reason why I brought in my vehicle is because I had checked the oil not even an hour prior and my oil cap was intact and fine as it’s always been. The manager, who I don’t know his name, bigger white fellow who told me that he wasn’t going to replace my cap, that they lost, and I would have to pay for it because that is how it was when it came in. I’m not one to get angry and I try my best to be polite but I had it with his rude demeanor. I asked who was in charge over him so I spoke with the Mechanic Manager. He was also arguing with me stating when they took it off there was a piece missing. Either way, you would think the managers would be more sympathetic and try and fix it. Especially if they were the ones to break it or lose it. I had my father call who is a mechanic to demand them to replace my cap for free, and to give him my old oil cap to inspect it. After waiting almost 2 hours and my trust for this place down the drain, they replaced it for what they originally did. I never write reviews but this is what is wrong with big companies. There is no compassion or customer service and it’s sad.

I went and got my brakes done here and had to come back three other times because of problems they created. It wasn’t because of faulty products it was because of faulty workers. The store itself is ok and staff are nice but I won’t go back

I’ve been to Farm and Fleet a handful of times in the last 7 – 8 years. I’ve never, not once, purchased anything.
I’ve gone in search of unique Christmas decorations, wrapping paper, or gifts. But usually it’s with my dad, on a wild goose chase to find something that the hardware store didn’t have.
This last visit was for a garage door spring. His snapped right in half, he bought one at Farm and Fleet, screwed that one up, and I went back with him to exchange it for another.
The customer service here is surprisingly pretty darn good. When my dad returned the spring, a girl at the customer service counter called an employee to meet my dad over in the aisle to figure out which spring he needed.
Meanwhile, I browsed the candy at the front of the store. There was a LOT leftover from Halloween at 50% off, and it wasn’t all crap like candy corn. There were bags of M&M Mars and Hershey chocolate on sale.
I considered buying a Woody Woodpecker toy for my dog, but the «voice» of the thing would’ve driven me nuts.
It does puzzle me how a store like Farm and Fleet survives in the suburbs, even the far west suburbs. There are farms here and there, but the demand for feed, horse supplies, and John Deere clothing can’t be that high in demand.

Farm & Fleet has a little bit of everything but I specifically go here for work clothes & boots. They carry Carhart, Dickies and some quality work boots. They have a pretty decent power tool section that includes the Milwaukee and DeWalt tools; good hand tool and hardware selection. My wife calls this a guys store but she always comes along when I have to get some supplies.

At 2:55 p.m. today, Wednesday, September 18^th, 2013, I walked into the Montgomery Blain’s Farm and Fleet service center, not having an appointment but willing to spend a couple extra bucks to have an oil change at the store rather than go to Jiffy Lube.
There was not one car or truck in the service bays. (see photo) The parking lot was empty. No customers in waiting area or anywhere in sight. 3 – 4 employees were clustered between the office-​waiting room and the first bay chatting.
Upon entering the waiting room, the cashier had to return from chatting with her coworkers. A smile turning to a frown when she saw me at the counter.
I asked if I could get an oil change for my 2012 Honda Civic.
She said, «ummmm, maybe we could fit you in… in an hour?».
I left and used Jiffy lube.
That’s not what I envision to be customer service in 2013.
I seriously doubt it’s anyone else’s.
(I took the photo with my phone as I returned to my car.)

If you live in the area of a Farm and Fleet or feel like making the trek out to one I’d say its worthwhile. It’s almost like an Amazon in brick and mortar format. They have 1 of just about everything. It’s a lot of outdoor/​equipment stuff, but they also have clothes, cleaning products, furniture etc.

Always liked F&F stores and was happy when they opened up close. Fair prices on everything and sometimes the best bargains compared to Home Depot.
I use the Estate brand yearly yard fertilizer vs Scotts. It costs ½ of Scotts price. I found it does 2x better on my lawn.
Nice selection of clothes, especially for men. Great place to go for basic service, tires, batteries.

One star is way too high for this store. Over the holidays, family and I purchased all the kids clothes and toys from this location. When I tried to return some items they would only give me store credit because the purchase was 60 days old. The store manager actually cussed at me as he walked away. I told him I would never be back and would share my female experience with this store, he didn’t care. I am so upset by how I treated. I will never step foot in another one of their stores again.

You may notice that the previous reviews are written by men. That’s because this is such a guy’s store… boots, hunting equipment, fishing, car supplies, cheap clothes. It’s all here. At Christmas time, they have a wonderful selection of kids’ toys. I must have been asked 4 times if I needed help. Other times of the year, I’d pass on this store or wait in the car while my husband shopped.

One stop shop and always pretty decent prices! Love to get lost in this store for a few hours and just look around!

I freakin’ love Farm and Fleet. They have anything and everything you could possibly need and more. The staff is always more than willing to help you find anything you need and the quality of their products is all fantastic.
Being a larger fellow myself, they have excellent choices in the big and tall selection, and you won’t need a big and tall sized wallet to shop either. Prices are very reasonable I have found. So whether you are looking for automotive parts to new jeans or looking for the random thing you didn’t know you need I highly recommend visiting Farm and Fleet.

Love this farm and fleet. right by the house, there are a good number of sales associates walking the isles and, is there any place better than this store for FUN SHOPPING!!! You can buy candy, toys for the kids, NFL gear and a car battery all under one roof. LOVE IT.

I’ve always loved Farm & Fleet, its like a country Walmart without all the crazy people. You can find things here that you can’t usually get at a regular department store (like a heated water bowl for outdoor animals) And if carharts and trucker caps are your style, well my friend, you are in luck!

Terrific store with pretty good deals most of the time. Occasionally have to wait a bit to get rung up but 4 star worthy!

LOVE this place, I could spend all day. Everything from clothes, auto, yard, animals both home and farm, tools it is endless and the prices are real good. Sort of like a Walmart but down homey. Plenty of cash registers to get you out, people are friendly and willing to help. You have to know what you are buying and the price range, they run weekly specials but if not on special may want to pay attention to the price. Give it a try, I think they have what you want and is a fun shopping experience. They also have an automotive repairt dept but not sure what all they do there. Oil changes for sure, not sure if they would overhaul the engine (so to speak).

I recently had my first experience at this store. My parents shop here regularly and are always talking about the amazing deals they receive. My mom just had a birthday and was asking for a gazing ball. I looked all over the place; Home Goods, The Home Depot, Wannemakers, etc. and was astonished at how oddly expensive they are. When someone mentioned to check F&F I decided it was the perfect opportunity to take the drive and check it out.
While I only had a limited amount of time to shop, I still walked out of there with more than just the gazing ball… which was not only cheaper than the other places I’d checked, but also much more beautiful and hand blown from 100% recycled glass.
Needless to say, I will be making a trip back to Montgomery in the very near future!

Thanks to my pet bunny, I now need to shop at Farm and Fleet at least twice a month for her bedding. She requires a certain brand that just is not available anywhere else (and don’t even think of passing off the «cheap» bedding to her or there will be problems). The prices are pretty low. They have everything related to farming and livestock. I walked in for bedding one day and walked out with vegetable seeds. Now I’m growing lettuce on my balcony. Sometimes In the spring time, they even have baby chicks and ducks for sale. I would so buy a couple if the city ordinance and the fact I live in an apartment would stop me.
The store has a farmy smell and on the weekends the lines are long. Other than that, it’s a pretty cool place to shop.