Cost Plus World Market

Newer location, great service and nice items!
Even more than the furniture and décor, we enjoy the food section with goodies from all over the world.
Prices can be pretty high, but they have clearance sections, as well as often sending out coupons and sales going on to offset the prices a bit.
Quality is good, service friendly and helpful, fun shopping option in the area to buy something a bit more unique.

Love love love!!! The employees are so much help and knowledgeable! Low prices on unique things! I go here once a week! They remember me and say hello! Great discounts and specials for just adding an email address! It’s my fave store!

When I was a wee one, my parent’s owned a store less than a mile from South Coast Plaza. Toys R Us used to be in the same shopping plaza as Nordstrom Rack off Bristol Street and down a little ways you would find Red Robin and World Market. I used to think that it was a bizarre not worth my time. During College, I only shopped there for wine and specialty «worldly gourmet» items, but I recently rummaged through the home goods section and instantly became hooked!
Eat your heart out Ikea!
The selection of kitchen nick knacks and furniture is reasonably priced and aesthetically pretty. My husband and I recently scored 10 dinner plates @ $ 6.99 (not your average plates, they had an etched shape to them) and 12 forks and matching spoons ($ 2.99/ea) for $ 150. While we were at Ikea, we found that we couldn’t purchase forks and spoons separately and didn’t want to buy a whole set since we didn’t really need salad forks, dinner forks AND knives. The designs are stylish enough and the prices won’t break the bank. Our original choice for flatware at Macy’s would have cost $ 60 per 5 pc set: X
In terms of customer service, I haven’t had any issues. In fact, one employee was kind enough to explain the World Explorer card– which I was wondering about since members got some decent discounts on wine purchases. When you sign up you automatically get a 15% off coupon and additional coupons normally not accessible to the public.

Came here right when they opened the day before thanksgiving to pickup some guest hand towels. The staff were friendly but the first person who tried to help me spent a lot of time looking for what I wanted in the wrong section, then a second person came over and walked me to the hand towels which were far from where the first employee had been looking.
5 stars for their effort but 3 stars for lack of knowledge about inventory

Cost Plus World Markets are fun and unique specialty retail stores that carry various imported items including home furniture and décor, jewelry and accessories as well as wine, craft beer and several international food products from various parts of the world. Definitely a fun place to peruse through.
I recently came across this new location and am quite happy with their move. They definitely have more space, which has allowed them to carry more inventory and allow customers more room to navigate the various aisles.
We were here on the early evening of Black Friday and was quite pleased at some of the great BOGO deals they were having on their regular priced items. We were able to get a handful of gifts for our friends and family for Christmas. It was the busiest that I have seen their store, but very manageable with the extra space at this new location. I’m sure we’ll be back before Christmas is here.

Fabulous concept store with lots of choices. However, it is hard to shop when the carts are not available e.g., locked together and hard to buy when the product is not on the shelves e.g., item listed and similar items in the spot instead. Limited staff on the floor to ask questions. As a longtime fan, I hope these are growing pains from a new facility and the kinks will be worked out soon.

Probably one of the biggest Cost Plus I’ve ever been in, they always have a lot of interesting things to look at. If I was rich I would buy everything in the store, so cool.

I definitely love this store, they have the cutest stuff for your home. This is one of the only places that sell terrarium bowls. The lines can get pretty long sometimes.

Just OK — I like other locations better.

Classic bait, and switch. They put one piece of furniture on an amazing sales price. Then they put the one unit on hold and the second unit well that just sold.
So we asked the clerk does another store have one. Yes in Corona, which is 30 miles away and its Labor Day weekend, and we can put it on hold.
We drive out the next morning and it is full price and where did we even get that price? Well we took a picture of it and was told the store could not honor that price. Are you all different stores or just trying to fool your customers?
Wow what a classic bait and switch

Failure on this CostPlus.
I found a media table that was the right fit and wanted to purchase it. I ask the clerk and he says there are 3 in the back, let me go get one. 15 minutes or so pass and he comes back out.
Clerk: «I’m sorry sir, I cant find them. We must be out.»
Me: «Ok, can I buy the floor model?»
Clerk: «No sir, it’s against company policy to sell the floor models.»
Me: «Well the item’s not in stock and I like the piece. Can I buy the floor model?»
Clerk: «It’s against company policy. Sorry.»
Me: OK, Can I order it and how long will it take?“
Clerk: «We have to check with the distributor — it could take a week or a month to get.»
So they don’t have it in stock, wont let me buy the floor model and they cant tell when in the future one might arrive that I can purchase! That is a surefire way to make the client walk out the door, which is what I did. Oh and I was going to buy a bunch of other crap with the table but that wasn’t going to happen on my watch. CostPlus, get your act together and let me buy the bloody floor model when you are out of stock! Or give me a definitive delivery date like real furniture stores.

Great customer service! I can’t speak for their old location but their new location helped me land a furniture piece that was sold out at ever other World Market. Their policy is that you can’t buy over the phone so someone had to be there in person to purchase the product. I’m up in LA! So clearly that was a problem during the work week! I mainly talked to people over the phone, and arranged it so that my parents could swim by and pick it up on their way to visit me for my birthday. The fact that it actually happened so smoothly tells me a lot about how well the store is run. It meant a lot to me that they held the item until my parents were able to pick it up.

I like Cost Plus… I came here unknowingly during the soft opening, so needless to say, all the workers were a little hyped up to be open to the public.
They did make a big effort to demonstrate good customer service, but they were a little pushy. One worker in particular almost insisted that I give her my contact info to check if I had a frequent buyer (they have a catchier name than that) account. I actually did, although I had forgotten since I hadn’t used it in several years.
Overall, it’s a huge space where you can shop comfortably. I like their array of products, and this will be a great place to stock up on unique gifts or some home décor. I don’t particularly have a need to go here frequently, though.

Great store. A lot of furniture.
Presence of a nice fresh food area from around the world. French, Italian, Indian…
Staff is really nice especially this tall Latino very helpful and efficient. Cashier are friendly.
Then, they know their area if we are looking for something special.
One word: WONDERFUL

This location is amazing, shiny and new with tons of great stuff. My biggest reason for 5 stars is Melinda who was AWESOME and helped me all day running around like a crazy person, checking stock on items, calling other stores to place items on hold and even measuring boxes to see if they’d fit in my car. SO GREAT! YOU ROCK MELINDA!