Starbucks

These two girls working Sat. Morning are not paying attention to what they are doing at all. I ordered a skinny triple latte because I can’t have sugar. I always order the same thing. The girl taking my order said I didn’t say «skinny» (she wasn’t writing as I talked and did the cup off memory) and the barista made a regular. She redid my latte, but the second time didn’t do a triple. When I asked, she said she did. Very poor, careless workers with a condescending attitude. Not a big reviewer, but I want my coffee how I want my coffee when I pay $ 6 a piece!!!

It is really sad that I have to give 2 stars. The service used to be so much better with the old crew. The new crew they have is simply SLOW and lacks customer service skills. Last night I waited in the drive thru for 18 minutes. It was ridiculous. And no apologies were given. Sucks that this is the closest location to where I live. The one off of Archibald and the 60 is much better. 2 stars for the original crew. The new crew gets 1.

Went threw drive thru and did not get my order right because she didn’t repeat our order and she gave us attitude which wasn’t my fault at all and this isn’t the only time she had been rude. I believe her name is aleeyna

The is the only Starbucks that hides their half and half, you need to ask them for it every time?! Another poor management trait!

Love this place. Good service and drinks, but they never ever ever have change!!! Cant get a drink or reload cards.

Drive thru experience was amazing today! henry is an awesome morning person! :D I wanted to try out a new item, ordered it, and when i finally reached through to the drive thru window, henry apologized for not having it. I was bummed, but ordered something else instead… once he said, «ok, the drink’s going to be on us!» I was reminded as to why i choose starbucks over any other coffee shops. Thank you Henry for your excellent customer service!

Not cool. My wife was in line for coffee, while I was paying for groceries and right at 8pm they told my wife «sorry we are closed» really??? All she wanted was a small coffee. I told the manager and she said should would take care of it. Then she came back saying sorry they are closed, besides it will take like a whole 10 minutes to brew a new pot sorry.
Very bad customer service overall! Why did they allow my wife to wait in line if they were not going service her… To top it off there was 2 other customers in front of her at the time and they got there coffee. Don’t want to jump to conclusions but this was very odd. I hope the manager remembers my face and does the right thing in the future.

This is the starbucks closest to my house. I usually get an Iced coffee with 2% milk and vanilla, however the amount of milk each barista uses is subjective. So I’ve learned to ask for a side of cream with my order whenever I go to the drive through just in case I need more. There is always a line, but I typically will get through the line pretty quick. So for convienence sake, this starbucks is awesome, but for me, my drink isn’t always consistant. I also really like the reward program here when I hit 12 drinks I get any drink I want free.

I’m not sure why but every time I go to this Starbucks they screw up my order. Today my cup says cinnamon dulce frap but I got a coffee frap. You’d think since there are 5 Starbucks on my way to work that each one of them would be trying to get it all right. Next time I choose the one on Schleisman.

Service is good. Drive through sucks; its too narrow and I scraped up my front bumper there. Other than that, it is a nice small cozy Starbucks.

I like this starbucks!

I really love this location. But beware the 8am-​10am hours, place gets so packed. it took 20 minutes at drive thru. Starbucks, please staff accordingly so the wait time is less during those peak hours.

went inside Vons and already see a long line for starbucks (about 6 people ahead of me)…i walked around the store about ten mins and came back and the line still hasn’t moved… so i end up standing there and slowly i see the people that was ahead of me walk out because their family members or friends is already DONE doing their grocery shopping… they were mad or disappointed when I see them walk away… i would be too! I say those 5 ahead of me just left but that worker/​girl could’ve moved faster. she seems like she didn’t care if she has a long line or not. I come here alot but she needs to keep up the pace and they LOST alot of disappointing customers.

I’ve been waiting to smash on these guys for a while but everybody should know that they turn on the air conditioning so low to scare all the people using the Internet out of the shop, I once asked them to increase the temperature because it was so cold you needed a snow jacket to sit inside and they told me that the temperature was controlled by corporate and I was in shock and did not know what to say because it made no sense at all how does corporate know what the temperature should be inside the building? It is just stupid and they really need to fix the temperature inside I repeat they are idiots controlled by corporate puppet masters. It was so cold my head started to hurt and I had to leave and could not do any work. I was even thinking of contacting a lawyer, but I don’t play those games but someone might. I seriously wanted to slap some of those employees around and slap some sense into them I will slap again just to make my frustration clear. Stop being controlled and liberate yourselves you fools.

So, I am finding that I really like the good old fashioned brewed coffee here. I like the staff… They’re all really cool peeps and they always give great customer service. I have yet to try the new caramel chocolate muffins, but they look awesome! Anyways son, sometimes a good high quality cup of coffee is all you need for a great day… And I get mine here

Great location and it’s open 24 hours! The staff is very friendly and they never get my order wrong.

Good service and food

This review is for the Starbucks located in the Von’s on Hamner in Eastvale. I have been going here for the last year or so. While I love the Starbucks across the street often time the line is too long or it doesn’t in to my trip.
The employees at this Starbucks are great and the service is very good. I would love to give them a 5 star review but the last 3 weeks there ice machine has been down and either I get limited ice or different types in my iced tea. Now this may sound funny but for an iced tea drinker ice makes all the difference in the world. To top it off yesterday when I went in they are no longer serving iced drinks because they are waiting on a new ice machine due to come in next week. This issue has been going on over a month. I find it hard to believe that two big companies Von’s and Starbucks take almost 6 weeks now to get an ice machine. Yikes,
I must say I feel sorry for the employees to have to go through this. So my first review would be the last year they get 5 stars the last 6 weeks 1 star. So based on this I am only going to give them 3 stars once they start serving iced drinks I would re-​review and give them 5. They can’t serve ¹⁄₃ of the menu currently. Not good for building or keeping a strong guest base when you have an awesome Starbucks with a drive thru across the street.
Happy Drinking,
Don

Nice people working at this location.
You can never go wrong with their green tea!

When first moved to Eastvale, didn’t know there were other Starbucks close by (full retail location… although knew there certainly MUST be, it is Starbuck’s after all). Surprised it was in a Von’s and they were open so early, but that was no prob for this visit. I won’t review ‘Starbucks’… c’mon we all know Starbucks and what their coffee tastes like. I will briefly review the experience I had at this store…
early a.m. coffee need… a young hispanic gentleman working the counter… he was very down to earth and friendly. While he made my drink we chatted about coffee and he offered me a take-​home sample of the new Blonde roast, ground. It was a more-​pleasant-​than-​usual visit to a Starbucks.
This made up for the fact that it was inside a grocery store and I wouldn’t hesitate to go again, instead of ‘needing’ to seek out a full Starbucks store just cuz that is what I am used to and prefer.