Cool Cuts 4 Kids

I’ve been to this location a few times and always left happy! everyone who works here is really kind and really tries to make sure the kids are happy. Today I had THE BEST stylist her name was Serena and she was so amazing she talked and played with my fussy 2 year old and never lost her cool. The cut turned out better than it ever has and me and my son left happier than ever. Thank you cool cuts for alway providing the best cuts and customer service! All I would say is make an appointment if you are in a hurry because they are very popular I had a bit of a wait but I called before showing up and they let me know I would be waiting so i didn’t mind!

This review was specifically for the person who answered the phone today. I can’t recall her name for sure but I think it is Sharina (something similar to that). She was extremely rude on the phone. I asked if she had any appointments within the next 10 minutes because I was going to be there in about that time. I figured that they did not but it was worth a shot to see if they had something close or I may have just hung out. they didn’t. That did not bother me but what did was that she was rude in her answer and then stated and we also have a lot of people waiting outside as if to tell me don’t come in! I did not. I went to fantastic sams across the shopping center and was treated very well.
FYI — Judy there is the best. Just make sure you ask for her and not this Sharina girl. She needs a lesson is customer service and funny thing is that I am a director of customer service for a very large company that she would not make it at just based on this 30 second phone call. Very unfortunate.
I may go back to see Judy but if I don’t Sharina will be the reason why!

So my son, at times, is very picky with haircuts. However I recently went in today hoping he would stay still for his next haircut. I haven’t been here in a while but I must say the service I received today was exceptional, it was fantastic! Sirriena did a wonderful fantastic and great job. Definitely coming back with her!

I went again today and Becca did my son’s hair. She did an amazing job. She was very precise and took the time to listen to what I wanted. She was very good with my son too. I will be coming back again

Staff was quiet and not very friendly. Haircut was ok. Debit/​credit card machine broken so I had to go next door to get cash out. I pray everytime I come in here my son doesn’t have to use the bathroom because it’s always gas station dirty n disgusting. No paper towels today in bathroom so we tried hands on our pants ugh! Get it together people.

Highly recommend Sirriena she was so patient, extremely caring and allowed my son to sit on my lap for him to be calm. I’ve been there 3 times before and the last experience with her has been the best! She also gave me advise on how to make my sons visit the best possible.

Great place to take your kids. Games, Treats, Car Seats, and movies. My kids loved it. I thought they were going to freak out, but they were chill.

We picked the perfect time for a walk-​in. 5pm and the place was empty! Awesome! Our stylist, Judy, was awesome! Made both my son and daughter feel so welcome even though only my son was getting his hair cut! She looked at his previous hair cut history so she knew exactly what I wanted without having to wrack my brain about it! She was very sociable and good with my kids. She gave me a coupon for my next trip too!

We had 2 kids hair cuts about a month ago. I’m just getting around to doing my review. One was for our 4 year old son, as his birthday was the next day. She did an excellent Job on him, was patient and asked for my input every step of the way.
We did not intend on having our 1 year olds hair cut done when we walked in. However, after seeing the service she gave our son we asked if this was possible (it was about 5 minutes before closing). She was very kind and said yes. She did a great job on our little girl. Our little girl usually cries when anyone touches her hair and I fully anticipated this. However, she was able to distract her and no tears were shed.
Their was one customer ahead of us. However she walked away (seemed annoyed), when they working on other children. When it was her turn in line they called her name and waited a few minutes and she did not come back in, so they took us next. However she walked back in about midway in between our sons hair cut. She was very upset they took us instead of waiting 10 minutes for her to decide to walk back into the store.
Another hair cut lady at that point finished up another child and was able to take her and her son. But you can tell she was ticked off. I think people have unreasonable expectations. When a store is busy and your not around, even with your name written down in place in line, its not fair to just halt all business because you want to take a stroll outside.
We are very pleased with our experience and are thankful Cool Cuts are in our town Eastvale.

Super nice hairstylist and I love that they have the First Haircut package and they give you a piece of your child’s hair to save. The kids love the cars they can sit in while getting their haircut.

Ms. Sirriena was absolutely wonderful with my 11 month old. Made an appt for Tue at 6pm and had no issues being seen on time. Great customer service from start to finish and she would ask our opinion along the way to ensure we were getting the type of haircut style/​length we expected.

I’ve been here three times already. And i’m always happy with their service. Miss Nikki is amazing. My two year old son isnt happy when he has to sit still for a haircut but Miss Nikki was calm and did a great job. She listened to what we wanted and was also quick. Shes really great with kids and I appreciate her patience and experience in the business. I live in Moreno Valley but I still make the commute to Mira Loma for my son’s haircut!

I really like this place. I have a 2 ½ year old boy that doesn’t like to sit still. After a few minutes in the chair, he calms down. I always get the cut I want and asked multiple times if I am pleased with the cut and asked if I want to change anything. Believe my stylist was Sierriena today and she did a wonderful job. Was getting compliments on my sons hair all day.

We had a good experience here with both my son and daughter. They are friendly and the movies sure helped keep the kids entertained :)

Our daughter is 3 and she has been coming since her very first hair cut. We came in as a walk in customer understanding we would have to wait. Another lady came in after us as a walk in, but she complained about having to wait to the point that they pushed her ahead of us. The next 4 had appointments and an hour later we are still waiting. The lady that complained is long gone now. I totally understand having to wait for the appointments but it really upsets me that they moved a person ahead of me just to shut her up and I’m still waiting… I drive 20 miles to have my daughters hair done here but I don’t think I will be coming back.

I have been taking my son here since his first haircut at 9 months old, he’s 6 now. We used to see Robin who was great. The past few years we had random people and it’s just been so so. Nothing great, sometimes not so great but whatever. I took him in today as a walk in and saw Niki. She is amazing!!! Very friendly, and made my son feel comfortable. And he got the best haircut that he’s had in s while. I know nothing about boys hair and just gave a vague idea of what we were looking for and she made it happen. We’ll be back and will be sure to schedule with Niki again.

Took my son for his first salon hair cut and had a fantastic experience! We made an appointment, showed up early and was takin back immediately. The stylist made my 3 year old very comfortable. I love that they have movies doe kids to watch while getting a hair cut! I showed the stylist exactly how I wanted it cut and she did it perfectly! Definitely going back!

I took my one year old here for her first hair cut. We walked in and I was amazed at how SUPER KID-​FRIENDLY this place is. They had 3 video game stations in the waiting area, and a little train set and legos area for kids to play with. Then each booth had it’s own TV! This has to be a kid’s dream come true for hair cuts.
We didn’t have an appointment, which was probably our first mistake. We didn’t wait long, and my daughter enjoyed playing with the little trains and cars, so it wasn’t so bad. The issue I had was that the stylist who actually cut my daughter’s hair was also responsible for the front desk. My daughter was obviously freaking out and crying her eyes out and the stylist would pause to answer the phone, or check people out/​in. And all I really wanted was for her to get the hair cut over with so my daughter could stop freaking out.
The stylist did try to calm her by playing a DVD, blowing bubbles… but nothing helped. I think she took too many breaks to try to calm her, especially when it was obvious there was no calming her anymore.
The cut came out okay… just shorter than we expected, but fortunately, hair grows! I will be back again, but will ask for a different stylist.

Brenda is my son’s stylist and she is just amazing! She knows each time what type of cut I want and the wait is not more than 5 minutes with an appointment. She is always so patient and friendly with my son and knows how to calm him down during his cut. Totally recommend her!

This review is for the stylist Niki. She is just amazing! We have been going to Cool Cuts for 5 years and we have had Ms. Niki for about 4 of those years. She listens to what you want and doesn’t try to rush through a hair cut. She knows how to style hair and knows what looks good on kids and gives helpful suggestions. All the staff that I’ve come across has been friendly. We live about 20 – 25 minutes away and we go at least once a month, so we wouldn’t go if we didn’t like it there. Walk ins are hit and miss, so I would recommend appointments because they can be pretty busy on the weekends. It’s a little pricey for a kids hair cut, $ 19+, but Niki does a great job, so I think it’s worth it.