Winthrop

I recently visited Winthrop’s Urgent care center for a hurt ankle. Perfect location (right next to the train station) with its own parking lot. The waiting room and patient rooms were very clean and state of the art. The receptionist was happy and nice and I only waited 5 mins before I was taken in on a wheelchair. 5 mins after that I was on the X-​ray machine. The doctor and staff were all knowledgeable, helpful and happy to help. 35 mins after I hobbled in I had a temporary cast on and was wheeled all the way out to my car. I will go here again if I need any type of urgent care.

I have been to this urgent care a number of time for a variety of different needs. Each time I was greeted by friendly and courteous staff, may wait time was minimal (in with a doctor or PA) within 10 minutes of signing in. I received excellent service! The PA Elena was amazing! They ordered my prescriptions and made follow up appointments for me with my doctors. They even called me to see how I was feeling. They went above and beyond any service that I have received in any other medical facility. I would highly recommend Winthrop Urgent Care if you are in need of expert medical care.

I am glad this place is right next to the train station I have two kids back home from college with summer jobs and they both had to use this Urgent Care facility. They were open very early and the medical staff and doctors were very efficient It’s a great location and convenient especially for someone that works in the area or uses the train to commute. and needs help rather quickly. I was very happy both times my kids visited on two different days and saw two different doctors at this place.

I recently went to the Winthrop Urgent Care Center in Mineola to have a lime test done. I was escorted into a treatment room where a PA took my vitals. Dr. Yedowitz-​Freeman then came in and told me «they do not do lime tests at their facility because they do not provide followup care there.» Since the doctor could not help me, she sent me up to the third floor facility to see if I could get an appointment with a PCP up there. Please BEWARE that this unscrupulous urgent care center sent a bill to my insurance carrier for $ 300.00! I could not believe that Dr. Yedowitz-​Freeman had the audacity to file an insurance claim for me only having had my vitals taken! I discovered this when I recently received a bill from their office for the portion that my insurance carrier did not cover. Could not believe that Winthrop would commit insurance FRAUD! And, the woman who checked me in at the front desk and took my insurance information should have advised me to seek a lime test elsewhere! When I went there that morning I was the only person in the waiting room. I think they may be struggling financially.
Cannot get a live person from the billing department on the phone either!

Second visit here for urgent care. Efficiently
run clean new facility. Ample private parking lot and also easy access directly across from Mineola train station. Prompt friendly check-​in process. Board certified internists and RN and PA staff. imaging services and point of care testing on site. Hours are convenient including weekend until 1PM.
Why would you want to use an emergency room for non– emergent care? Going to the ER means longer wait times and unless necessary impacts those with more acute needs!