Hawaii Family Dental Centers

I was referred to this office by a friend. I made it
To my first initial check up, but couldn’t bring myself to return for the cleaning. The office was extremely dated as was the equipment. I didn’t feel like it was the cleanest either. I can’t remember which dentist I saw, but I remember him being nice. So, one star for that.

Love this place! We just moved here and I have been a few times these past few months and have had great experiences. Ladies up front are super sweet and the work I got done wasn’t a bad experience at all! So relieved to find a good place because moving and starting all over with your health can be stressful!

The office is very clean and the staff is excellent. Patient care is the best and they make you feel welcomed and comfortable. Dr. Dung and Dr. Wu are excellent and they explain everything to me and they don’t rush you but make you understand what they are doing and what they will be doing. I am completely satisfied and happy that I found this dentist office by chance. I even send my friends here.

I don’t really like the dentist but my Dentist Dr. Toth is by far the best I’ve seen. Definetly five star !! Also the ladies in the front Dee, Skye and Leoni always cheerful and welcome you with a smile they really have the alpha spirit !!!

I took my son in for an Orthodontic consult with Dr. Tom. He was very nervous and scared about getting braces. The staff made him feel at ease with their friendly smiles and great attitude! When we saw Dr. Tom, he was wonderful! He explained what would happen with enthusiasm and excitement which made my son feel great about getting his braces! My son left the office excited to return next month to get started!

The front desk and dental staff are so courteous and friendly and Dr. Lee is awesome. I have had several procedures done here — highly recommend them!

Cheryl was quick and gentle, and Dr. Choi took the time to explain and educate me so I could make the best decision for my teeth. The staff is always very friendly and helpful!

I am not one to complain about minor things but this place takes the cake. I would have rated it Zero if but the receptionist are very nice. First of all they milk your insurance company. For a simple broken tooth I saw four specialists and it took 5 visits over a period of several months. Second, I just wanted a teeth cleaning and they schedules (3) appointments with (3) different people. Milk Milk Milk, did I tell you they milk the insurance companies. Thirdly, pay or leave is there customer policy. I pay what they ask each time based on the prequalify they do. On my last visit to get to see the first person for cleaning they told me they needed a bill to be paid. The girl at the desk said the insurance did not cover the all the bill after they prequalified it. This was after I paid her the balance due last visit. She informed me I had to pay or they would not see me today. I asked her why the insurance company did not pay all they agreed to and she could not answer my question. Since then I have left two messages to their account payable department and no one has called me back. To add insult the bill I am now getting them told me I was a NO SHOW for the cleaning visit. I would not use this company again at any of their locations.

Dental insurance changed. We use to go to Gentle Dental Then switched over to Hawaii Family Dental and love it so much better. The staff is awesome at the front desk. They make you feel comfortable and explain things well regarding any questions. The Dentist are great. Our family appreciates your professionalism and friendliness.

I went today for a cleaning and my dental hygienist was awesome. Nani was so good, patient and took her time. She was very sweet and I will go and see her again in 6 months. The front desk staff was awesome too.

I love everything about this center. The location, the availability of hygenists, oral surgeons and even pediatric dentists! My kids are usually aftraid of going to the dentist but ever since we made the change to this one, they have no problem seeing the dentist. Their schedules are great! it works with my work schedule and kids school schedule that they open 6days a week 7am — 7pm. Not many places with these kinds of hours. I recommend coming to this location if you’re looking for a dentist! Thank you to the entire staff for always providing family services.

I’m in the Air Force and stationed in LA, but my family stayed home in Hawaii. I was home over President’s Day weekend and Dr. Tom was awesome enough to provide my daughter a consult on Saturday which he normally doesn’t schedule over the weekends. He was very informative and very easy to talk too. After the consult he asked if we wanted to apply the braces on my daughter that day because he had time. We agreed. The consult, what to expect, and braces complete within a couple of hours! His staff was very friendly. From the time we walked into the clinic until we left they were friendly and professional. Shout out to the dental techs Charity and Dee they were awesome! They helped process insurance paperwork and payment. I provided them the necessary info and they took care of the rest. Zero headache at all. Two thumbs up for all around service!

Great customer service, the front office staff is very friendly. All three of our girls think the dentists here are great. If you’re in need of a dentist I highly recommend the Mililani office.

The Staff are always pleasant and makes you feel like family. The doctors are always accommodating for busy daughter.
They have a orthodontist for my son, Pedo for my youngest and hygienist on Saturday for my husband. All in Mililani, what more can I ask.

Went in today for a complimentary orthodontist appt for my daughter and it was surprisingly great. I expected it to be long and tedious but instead it was smooth and quick. I even requested an estimate for her braces at the last minute and the person who helped answered all my questions and was friendly and very informative.

I went in last minute to get a dental exam for work. The front desk worker, Skye, was awesome. She helped to sort out my insurance issues as well as help me figure out the requirements I needed. She was continuously professional and so personal helping to make this the best dental visit I’ve had. I was worried that my sensitive teeth would be and issue but she assured that the hygienist was awesome and great at her job. It was so surprised at how fast and pain free the experience was. Too bad all my previous dental exams at other dental offices didn’t go this way then I wouldn’t have such fear of going to get my teeth worked on. Thanks again to hfdc it was a awesome experience.

I love Hawaii family dental center mililani! The staff is awesome. They make you feel your part of the family. The doctor is nice and they do a really good job of the work they do. I will definitely come back to this office.

I came in today to meet with Dr. Meredith to see if he could be a great fit for my wife. My doctor said she needed to see a Periodontist so I scheduled to see Dr. Meredith. If I knew how kind and comfortable Dr. Meredith made my wife feel, I would have asked him to see my wife sooner! I’ve had bad experiences with other dentists in the past, so having a doctor I trust to see my wife is refreshing! Oh, and Charity made us feel like we were part of the family. Thanks for the laughs and not making us wait long. :)

There survive is always awesome!
I would never go anywhere. Always with
Dr Dung at Hawaii dental centers

Awww poor Hawaii Family Dental Center! I’m not quite sure why the reviews here are so low but perhaps it’s because their back office is a bit dated? Our experience with Dr. Goto was really wonderful and I’d highly recommend seeing him if you have a child in need of dental care.
We have Hawaii Family Dental as our HMO and usually visit their Honolulu office. They don’t have a pediatric dentist on staff in Honolulu and we were referred to see Dr. Goto. Our daughter is only two so I was already a little nervous going into the office. I knew this wasn’t going to be an «easy» experience because taking Isabel to the dentist is like trying to strap a horse to a chair. You’re very likely to get kicked in the head if you’re not careful!
The good news? Dr. Goto was not only thorough but he magically got my toddler to cooperate by counting his fingers slowly and counting her teeth in the same manner. Dang Dr. Goto, I wonder if you could use that trick to pick-​up women at a bar? He even cleaned her teeth with minimal screaming and the least amount of frustration possible with my little bucking bronco baby.
The bad news? Our little toddler has got cavities and will now need to have someone fix her teeth! Dr. Goto gave us a few options and we decided we’d defer to visit a pediatric dentist that does oral sedation so our little horsey princess doesn’t go buck wild crazy.
It’s a bit of a trek for us to drive out to Mililani to visit the dentist but I think Dr. Goto is worth the drive! You lucky West siders have Mililani BBQ AND Dr. Goto? Wow you lucky!!!