McGraw & Bellanca Family Dentistry

Came in for the first time today as a new patient for an emergency dental visit and I must say I was pleasantly surprised. Impressed with not only the dentist and his amazingly quick and efficient skills, especially for a girl who is terrified of dentists and any procedures but also by the whole staff. I was in and outta there in less than 20 min and painfree at that I must add. I am defiantly coming back to have more work done in the very near future and would highly recommend him to anyone looking for a new dentist.

Been looking for a good dentist for a very long time now. They are great here, everyone is friendly, and the dentist is especially good. Had a filling re-​done, took only about 10 mins once my mouth was numb. Wish I had these people growing up!

We just had our 2^nd visit for 6 month teeth cleanings last week here and I’m thrilled! They were so kind and patient with my 5 year old daughter and made her visit very pleasant. Mine as well! Always very friendly and they make sure you are 100% satisfied before leaving. We’ve never waited more than 5 minutes in the waiting room, usually less than that. I have nothing bad to say about this office. :)

This has been by far the best dentist I’ve ever been to. I have been a patient at this clinic since moving to Oahu and love it. I am always a satisfied patient. They are very professional and make you feel at ease every time. The dentist is not my favorite thing to go to but I know that when I come here i’m in good hands. If they feel that they can’t handle a certain situation they will do their best to refer you to someone that can.

I have become a regular and made Dr. Klossner my dentist. This dentistry has been so friendly and professional from the front desk office to billing and hygienist and dentist. I have only come across incredibly hard working and kind people here. They have made my teeth stay healthy and they don’t overcharge for night guard like other dentistries so I feel like I am getting great quality from honest people. I want a dentistry that I can trust and I have found it here right in Mililani!

McGraw and Bellanca took care of my dental needs from preteen to adulthood, I accidentally bit McGraw once when he was poking around in my mouth, but he was cool. Towards my adult years Bellanca took over my file. Great dentists, the techs are awesome too, always made me look forward to coming in for cleanings. They explain your insurances to you and help you set up appointments in advance based on your insurance, which helped me a lot when I changed jobs and insurances a few times. Great people, I miss them since I moved to the mainland.

Well, they dropped us without any notice. We only found out when we called for an appointment. They told us we never paid for the last service. We did some researching and turns out our insurance company paid them. We strongly believe its more than that. Someone in that office is a true bigot.

So, I hate going to the dentist. This visit was because of a broken filling that happened almost three weeks ago on the mainland. This is my regular dentist so I’ve been here before. All the staff is very friendly and helpful. I’ve never felt shamed by the staff for the condition of my teeth. The only real downside is that they are really popular and sometimes you end up waiting a long time for an appointment.

Really not impressed with this office. I had appointments for my 2 kids at 3 pm. We arrived and they were taken right back. About 5 min after arriving (just after I’d finished all the paperwork signing my life away if we are late to an appointment, agreeing to big fines which is kind of standard procedure now), the dentist walked out of the office in a big hurry. She greeted me and told me that the kids didn’t have cavities. I don’t know how she knew that since they didn’t take x-​rays. My daughter has a complicated dental issue which the dentist didn’t know about, this being my daughter’s first appointment there ever. So I explained it, and the dentist told me that it was no big deal and nothing we needed to address until she was in her thirties… My daughter is 13, so… I’m a little skeptical about this approach as this is not what my daughter’s pediatric dentists have told me before we moved here.
Nonetheless, I wasn’t ready to look for another dentist (what a hassle) until my kids were done with their cleanings in less than 20 minutes and back out and ready to go. I didn’t talk to a hygienist, barely spoke to the dentist, and that was it. I have a very hard time believing they spent an adequate amount of time on my kids’ teeth. I was pretty disappointed at the rushed approach. There was no one in the waiting room, and I thought that for a first visit they should’ve at least made an attempt to touch base with me, the mother, before just sending the kids away telling them to tell me that their teeth looked good…

This is an update after 6 hours of cumulative dental work (spread out over time).
I felt bad giving Dr. McGraw only 4 stars and after reading my previous review I thought, «how petty of me to deduct a star for mediocre customer service from his assistants.»
But after lengthy visits in his treatment chair I can firmly stand by my previous rating. Yes, I know his assistant’s name (not because she introduced herself to me but because I had to ask) now. I’m a very firm believer that you (meaning any business) are only as good as your help is. This «is» a business and the business extends further than the actual service from the provider (in this case — Dr. McGraw).
So again, after six cumulative LONG hours (to date) in the dental chair I experienced:
— My cheek/​face repeatedly poked by the dental suction (wide and narrow) because the assistant was not looking or missed my mouth (yeah…my face was not numb and in some instances, neither was my cheek). Humorous note to self: she probably is not good at basketball or any game where you would have to put something in a hole. Also, she tried to defend herself by saying that I had moved! SMH… really? I have vibrating, drilling things in my mouth (ok, that sounded bad)…I don’t think, actually I KNOW i didn’t move.
— The dental issued «glasses» (it was more like a eye shields with adhesive on the sides to keep them on your face) ripped off my face without any warning. I don’t know (sigh). Let me tell you, the edges of the darn plastic goggle braised the edge of my eyelid and thank goodness I had my eyes closed or else it would have been my corneas.
— I probably heard Dr. McGraw say over a hundred times (yes i probably should have counted to be accurate), «let’s go!» Again, you’re only as good as your help and if you have to wait on your assistant to «go,» it’s an unnecessary wait for the patient/​client.
— Ok brace yourself! The assistant FAILED to screw an attachment onto a dental hand piece and it FELL into the back of my mouth! This has never, ever happened to me before and it’s quite shocking when it does. He scolded her for NOT doing it and begged her to please double check every single time.
I LOVE Dr. McGraw and appreciate all that he has done for me. He is so good at what he does! He takes the time to go through your x-​rays and explains in detail what he did and what he’s going to do. He came highly recommended to me and I would recommend him to my family and friends — easily!
I really, really want to give him five stars but if I’m being completely honest here (and that’s how I review), it’s his dental assistant that prohibits me from giving him more than four stars. I tolerate the treatments and feel on the verge of requesting another assistant but I don’t think he works with any other.

I’ve been here a few times and have no complaints. There is plenty of parking, it is easy to find and the staff and dentists are very friendly. My 4 kids and I enjoy our visits here.

It really seemed like we found a good dentist’s office. My wife and I recently got dental insurance with a new job here in Hawaii. Dr. McGraw’s office was the first place we tried. Knowing that we had a bit of work that needed to be done, we braced ourselves going in. Between the two of us, we had a few cavities and my wife needed a root canal. We wanted to have the work done, but it was alot to afford. We told him that all we had to work with was $ 1500. (To us, this was a mountain of money.) He said that he’d work on the numbers and call us back soon… that was 2 months ago. Maybe we’re a little sensitive, but the snub on the best we could offer was a little insulting. I would not go back. The communication breakdown was mentioned earlier, and I concur with that assessment

My first and last experience was just awful.
I went in at 8:40 for a 9 o’clock check up appointment, I didn’t leave the place till 11:15.
I have never understood the fear of dentist’s until now.
The hygienist ripped up my mouth of every inch she could as if she enjoyed it. She knew I was in pain and she didn’t stop or at least go lighter on my poor gums. There was so much blood.
Besides that, inside the office is extremely unprofessional. They wrap all their instruments in saran wrap? All the tools and resources looked like they were from the 80’s. There is rust and so many health concerns everywhere. They had an infectious waste bucket with no lid… just a trash bag.
I got my mouth ripped up then had to wait in the waiting room for another half an hour because the doctor wasn’t ready to see me yet. Then they called me in and i waited in the patient room for probably another 20 minutes. When the doctor finally came, hes was very nice and i got good vibes from him. I could tell he knew what he was talking about. I hate to leave such a horrible review because of him but I had the worst experience of my life.
I will never go back there and I would recommend NEVER GOING HERE.

Super fast and efficient dentist office. My 7yr old is deathly afraid of going to the dentist and his previous dentist did some sub-​par work last time. so decided to try this office. Came in and my son took it like a champ. Banged out 2 cavities in less than 20 mins. At first I thought there was a problem because it was so fast. but nope. Now he’s all good for 6 months. Let’s just say the next time we go I won’t have to be «pulling teeth» to get him there (pun intended).

I might have a better opinion of this practice if they bothered to answer their emails or phone messages from prospective customers. They either don’t want new customers or they have problems with their front office. Regardless, they should have been courteous enough to reply after three simple inquiries. This is a shame, as the office is close by and I need a dentist. Guess I’ll have to keep driving into Honolulu. Good luck to the next potential patient.

This review/​rating is based on our son’s care — a solid 4.5 stars.
We were using another pediatric dental service in the Pearlridge shopping center for years, however it was was almost impossible to book anything during Spring Break or summer, even if we called months in advance.
We loved McGraw and Bellanca for the following reasons:
1. easy parking
2. business is easy to find
3. friendly staff
4. awesome hygienists
5. up-​front cost estimate, which is pretty accurate
6. quick service with no long wait-​times (probably due to the small waiting room)
7. easy to get an appointment!
Our son LOVES this place. He was scared when he went in but came out smiling, and subsequently flossing his teeth for days afterwards. What??? Flossing without a fuss? Incredible! 5-​stars for this one!
The only thing we miss here vs the other dentist’s office is the fact that the dentist does not come out to talk to us and we don’t really have any interaction with the dentist him/​herself. I am assuming they only come to talk to you if there are any problems with our son’s teeth and his care was just routine however at the other clinic, the dentist would talk to us regardless. 4 stars for this.
A solid 4.5 stars overall!

I couldn’t be happier with this dentist! I went to McGraw after hearing such great reviews. First for a cleaning, in which the technician was extremely thorough. She was super nice too! Then I was seen by McGraw and was told I had 3 cavities. I had those filled today. It was the most painless experience I’ve ever had, and super quick! I didn’t feel a thing and was in and out in less than an hour.
Highly recommended!

Painless. That should say a LOT about a Dentist. I wasn’t looking forward to the Needle the dentist’s use, however, he injected the medication in such a way that it didn’t hurt. A bee sting is more painful. Drawing blood for the doctor hurts more.
I was treated GREAT. From the moment I arrived until finished, I managed to have the best, most attentive care I’ve had at a Dentist Office ever. He is a true professional with a gentle touch.
I couldn’t recommend his practice more. The best.

McGraw and Bellanca are excellent dentists. McGraw is the dentist who takes care of the adults and Bellanca cares for the children’s teeth. My whole family uses McGraw & Bellanca for almost three years excluding my husband since he’s active military. I am extremely happy with the staff and they are very friendly. Lobby and dental rooms are very clean. Before seeing McGraw I had not seen a dentist in over 10 years because of my fear of dentist. I no longer have dental anxiety due to having such a great and understanding dentist. My kids love seeing Bellanca and his staff are very child friendly. As far as routine cleaning, I request Nicole. She is extremely nice and soft spoken. You will not be disappointed with this dental group! They have an outstanding reputation, so getting in and seen may take a few weeks unless you have a dental emergency. It’s worth the wait though.

This has to be the most fantastic dental office I have ever been to. The office is military friendly and takes tricare dental plans. I’m new to the island and needed to see a dentist for a routine cleaning. I haven’t been to the dentist in a while and I was a little nervous. The hygienist was friendly and explained everything she was doing and was gentle and very thorough.
After I was done with my cleaning and x-​rays I went to a separate room to see the dentist. I was scheduled with Dr. Mcgraw, he was very friendly and polite and explained all the things I need to have taken care of, in regards to my wisdom teeth, and answered all of my questions thoroughly.
What blew me away was the fact that he took the time to reshape my two front, very chipped, teeth. He even did it at no extra charge to me. I thought this was the most thoughtful thing a doctor has ever done for me. I love my smile now and I’m not ashamed to smile big! I highly highly recommend this dental office. The staff is polite and knowledgeable. Its easy to schedule an appointment and there’s plenty of parking.