Laundromat

Got there before 11, but was told last wash is 10pm. Place was occupied, but not particularly busy. I don’t get it. I guess it’s a new policy.

I go here often as it’s closest to my building. Generally it’s clean, plenty of machines, it’s better to go on a weekday than a weekend.
Used the drop off service a few times. It’s NEVER done by the time they say it will be. Then, when you do come in, they say «30 minutes» which really means a couple of hours. I only drop off if I’m not in any kind of hurry.
Generally the staff is nice enough. I don’t understand why they refuse to make change when you are doing laundry there. If I have a small load of laundry and a $ 20 bill, it seems plausible that they’d break the twenty for me so that I can use just the amount of quarters that I need.
No. You can either bring smaller bills with you or make change elsewhere. It’s extremely frustrating as they won’t even explain why this is not possible.

Not sure what happened to their old listing on here, as they had horrid reviews before…
I had dropped off my laundry here about a dozen times. Almost each time I walked in a customer was in the middle of an argument with the staff. This should have been my first clue. My neighbor had her sweater «missing» after she got her laundry bag. I still didn’t listen. Finally one day, an article of clothing of mine went «missing». We’re not talking about a sock here, but a whole outfit.
What finally did it is when I dropped off my bag hours after my roommate dropped off theirs. When I came to pick it up, it turned out they put all our clothes together in my roommate’s bag, and had the audacity to argue with me that I did not bring a bag. They refused to replace it.
Once I hesitantly decided to bring some dry cleaning, as I walked in, another customer was screaming his head off about how much they ruined his dry cleaning. This time, I finally got it in my stubborn mind and turned right back around.

I just did laundry here on a Saturday afternoon, which I imagine is one of the busiest times for this place. Despite being pretty crowded, there were still machines free and the process was totally pleasant. I am lucky enough to live across the street, and even though my building has washing machines, I prefer doing laundry here because the facility is bright and clean and the machines work well.
Highlights:
Machines are constantly being cleaned.
ATM and change machines on-​site.
Plenty of folding space.
Tons of machines.
Free wifi!
Drop-​off service available — I have not used this yet but it’s certainly tempting.
Cons:
Very few, maybe just that it’s not 24 hours. Not very much sitting room if that’s your thing.

It’s CLEAN!!! You get free detergent with each wash and there are lots of machines. Gets the job done.
Bathroom always says «out of order» but it’s not. If you ask they’ll let you use it.

wow! what a great place! Iam from Brooklyn but have my family in the city next to this place, every time i go there i take my stuff. The owner Alex is very nice and helpful, machines and the inside is very clean and actually have hot water not just say they do lol. He opened recently and everything is new so thats always a plus in my book… they picked up from my moms place few times and everything was delivered neatly folded and clean w/​o any damaged or stained item. dry cleaning is also great, my shirts were pressed to a T and pants were cleaned and pressed perfectly not like some Chinese places no offense :)
any how, definitely try it if you are in the area. oh and stop by cloisters great museum and nice park!