Jiffy Lube

I just moved to the Manassas are. Took my car at this location for oil change, which was ok. I asked the front desk guy if they could check my brakes to see if I needed new ones, he said that could take a another 10 – 15 minute, I said ok. The guys comes back and says my breaks are ok. I asked if I will need new ones anytime soon and that of I will make it thru the winter with them. He says yes. I’m now sitting at MIDAS Getting my breaks change and they are saying it is going to cost me 450 dollars because I now need new breaks and new breaks disks due to the lack knowledge of what ever it was that they didn’t do at jiffy lube. Jiffy lube, I’m very dissapointed at your service. I am having to now believe that the mechanics at jiffy lube were dishonest and never did check my brakes at all. Smh.

Was the first customer of the day, no wait at all. The employee that I dealt with was courteous and respectful. I so get frustrated that all jiffy lube computer systems can’t talk to each other– since we move so much, or if they do, maybe do a VIN search instead of by license plate. The upsell on services or filters/​parts is annoying, too.
Other than those slight annoyances, the shop was very clean and we were offered complimentary drinks while we waited. The bays are glass windows so you can see them working on your car from inside the lobby. Overall, the experience here was a good one and I’ll return for my next oil change there in a few thousand miles.

They are the super clean and very quick and like to go there for car service, nick and samad are very nicely take care my car and I appreciate their business and professional. No wait time if your time is valuable.

I gave them a 1 star bc of how one of the guys tried to upsell me for an oil change.
I was supposed to get a 39.99 oil change and when I went to pay it came up to $ 145+ for an oil/​filter change. I was shocked and confused bc this is after I had one of the other guys look at my car prior to getting the work done to make sure it takes the reg. oil change for $ 39.99 and he said yes.
I told the guy ringing me up, as to why it was so expensive, and he showed me the screen as to why, bc he selected the premium oil, the most expensive one bc it was «good» for my car. He didn’t tell me any of this AFTER I questioned him. He was about to swipe my card and I told him to pump his brakes.
Overall, I was disappointed with how he tried to up-​sell me. I told him I used to go to Nissan and get the same exact oil change for like $ 20. Even though my car is from the Nissan family (08′ Infiniti). I had the price dropped to like $ 60 for a basic oil change that was supposed to cost me $ 39.99 in the first place.
Nonetheless, the place is clean, quick service but just be aware of what you’re getting done and how much it’s supposed to cost you as opposed what they tell/​charge you. For them trying to rip me off, I give them 1 star. Not cool.

So here’s an honest review, from a guy who actually knows about cars and has been working on them for 20 years. I’ll try to roughly cover my first visit to this location.
I brought my vehicle in for an oil change, full synthetic. 30 – 40 minutes later I left, with an oil change, fluid top off, and a new radiator cap. I got home and noticed that oil was leaking under the car, so I shot back over, they checked it out and said. Nope, all good no leaks… It must have been leftover oil dropping. The oil level was still fairly ok, so I left and went home. The next few days the leak gradually got worse, so I braved the cold (the only reason I didn’t do the oil change myself this time) and climbed under to find my oil drain plug stripped, and an old crappy crush washer put back on. The oil was clearly leaking out from the plug.
I replaced it, and luckily didnt have to re thread my oil pan.
The next day I noticed my coolant was almost empty when my light came on. Faulty (and crappy) radiator cap they had used to replace mine which wasn’t «holding pressure». I replaced that, coolant stopped leaking.
Finally they said that they filled all my tires to specs at 36 pounds. I checked when I got home, tires were 27,31,28, 33. No exaggeration on those numbers. When I went back for the oil leak and asked about this, they tried to explain to me that due to the cold, tire pressures can fluctuate. The tires were plenty warm from having to drive all the way back to get your crappy service again. Nice try.
And finally. The recommendations for must have services. «Sir you have gunk on your oil cap, see here? we recommend a full engine flush as soon as possible, that’s not a good sign. It will cost $xxx». How about being honest and saying, do you let your car properly warm up on these cold days before you head off? Do you take a lot of short trips? Ahh that could be the cause for this condensation/​gunk. If you want to flush it we can though.
So this was lengthy, but to wrap it up. If your a clueless person who wants a simple quick oil change, your replacement parts marked up 80%, and a salesman pitching you on how your cars going to fall apart, come here. If you want a mechanic who gives a, you know what, about your car and actually takes the time to do a proper job… Stay far away.
The reason for the two stars is because of the dog and pony show they put on. The guys here are very polite, open doors, have a great waiting room and are very professional the whole time, honestly. It feels like you just got the service of a lifetime of you don’t know what your doing. Old women love it, I’m sure. The quality of work is crap though, and that’ll be the last time I trust a car with this place. Do yourself a favor and go to a smaller shop, or Sears for that matter if you have to. The reputation for jiffy lube doing things half ass, and their mechanics forgetting or not caring about doing the simple things clearly, and unfortunately, has followed suit to this location

Update: Been here twice now, I still say it’s fantastic!
First time at this location, and I was extremely pleased with the service. Clean, quick, polite staff, and they have a flat screen TV (not the 80’s tube TV I usually see in the waiting room). Spent $ 300 on the preventative maintenance services they convinced me to do, but I needed it, and if I don’t spend it here, I’m spending it somewhere else for the same stuff. Besides, you have to come to Jiffy Lube with the expectation that they’re going to aggressively try to sell you their services.

Spent 2 hours getting a oil change, that they did not even do since I guess they never had a 2014 vw bug Then Chris Knott got in my face with Danial and said that I had to pay 110 for what I do not know or they would not release my car. What a SCAM
CB SQUARED SERVICE owns 16 of them in the area and I will never go to another.

Service right away. No need for an appointment. Verry clean and the most friendly and informative staff ive seen at an automotive service location. Even had a friendly chat with one of the mechanics. Oil change and antifreeze top off for my SUV 45.00 not bad on the price point as well.

Loved my visit there Greg an employee was very polite. The service was quick and you can watch everything. A must visit plus you get free fluids topped off at any jiffy lube just showing your mileage sticker!!!

Went here to get my oil changed, and the guys here were great! The facility is very spacious and clean (except the bathroom looked like it had’t been cleaned that day), and they have wifi available. Very fast and thorough without coming on strong with the up-​selling. Thanks!