IHOP

Everything was great. The server was very attentive. The food was excellent. I came with my wife and she enjoyed it as well.

A buddy of mine and I had been doing some shopping in the mall and had decided why not get some breakfast for dinner. What a mistake.
As soon as we enter the store we found the temperature inside was near high enough to replicate the tropics. From there we had to wait for roughly ten or so minutes to be seated. (Although there was low traffic in the store). After so it took the server some time to get to us to even take our drink order.
When it came to taking our simple order the waiter did not know the menu, perhaps it was due to the limited English he spoke. About 30 minutes our order came out. as excited as I was to eat my omelet I found it was missing its side, my buddy was missing two items from his order as well. It was then the manager came over explain there where few people in the kitchen and even fewer servers on duty. Another ten minutes went by and we finally got our order.
It does not end here. Once we got our order we noticed the table adjacent from us had not gotten their order, and they had been there before us. I could not help but overhear the waiter stammer to try to find excuses as to why they had not been served yet.
On top off all that sticky tables, no drink refills on water, and a horribly imbalanced table all added up to kill the experience for good.
Unless you are a fan of sitting waiting and horrible times I would not recommend this establishment.

Been there few times. Quick service most of the time, unless they are short on people. locationis good since it’s in Manassas mall and it’s 24 hr open.

Great prices… great food… great service. No complaints. Definitely will be back here.

EW.
Avoid this place at all costs. Was waited to be seated for 30 minutes – after being seated it took 45 minutes to get our food (we wanted breakfast and ended up eating breakfast for lunch). Once we FiNALLY get our food after 75 minutes of waiting, there is facial hair in my eggs. Just plain disgusting.
Waitress took care of it, but hot damn – get your cooks to shave their face. So damn nasty. place is filthy.

Good food, but while you wait to be seated, the music is blaring. Our waiter had bad body odor, which was sickening. The place seemed dirty. Yuck. Never again.

Typical IHOP food. No complaints there.
Gf and I had weird service experience though. Came in the door, and a young man greeted us and asked how many in our party. It was obvious there were two of us, but he was being polite as he picked up two menus. Another guy standing behind him reached right around his waist, and literally ripped the menus out of the greeter’s hands, saying «Two? Right this way.» He then hustled us to a table right by the door where a waitress was cleaning. She told him the table was dirty. He said it’s ok they can sit there. She said no, it’s dirty. He turned to us and said «Have a seat.» I said we would wait by the door until it was clean. He seemed frustrated we wouldn’t sit at his dirty table and stormed off. (Gf edit: also, they were not that busy and there were plenty of clean, empty tables to be seen.) The waitress went for a rag and returned to wipe down the table, then asked us to be seated. I was not happy with the guy’s attitude and asked if he was going the be our server. When she said yes, I asked for a different table. We were seated at a different table, but this simple request caused me to have to explain over and over to the waitress, the hostess, the manager, and our new waitress what had happened. I began to feel like I was picking on the guy.
There were some other anomolies with our service as well. Off the bat, at the new table one waiter was going to serve us, then a different waitress was asked to do it. The manager kept checking in and apologizing and we had to keep saying it was ok. Neither my gf or I are big complainers or confrontational, so it was strange to have to keep telling them everything was ok, as if to comfort them! I know the manager was trying to be apologetic, but it was too much of a good thing. So then my food came out with the wrong pancakes, and gf’s food came out with no pancakes. My pancakes went back, and her pancakes came out but had whipped cream and fruit she asked to be left off. She ate them anyway. My pancakes came out without the fruit as I had ordered them, but also without butter. When I asked for butter, the waitress said she would be glad to get me *extra* butter. Well okay then! In the end the manager took off a generous 20% which was very nice. It all turned out to be a much bigger deal than it should have been just because I kind of disliked a guy. He was probably just trying to fill his tables and feed his family. I get that. He was just was a little too aggressive. Now we feel embarrassed to go back there.
But our food was good. :)

It all depends who you get here. We’ve had pretty decent service and absolutely horrible service. Today me and my fiancé were there an hour before we got out. Our server was Linda. She was also «serving» the 5 other tables in the section. 2 tables left they were waiting so long. It took a long time to get our silverware, then our drinks, our food, and finally the check. We were watching whole families come in after us and get there food way before us. The only reason we finally got our food was because I asked the manager; even then my fiancé’s pancakes weren’t ready and when he brought them they weren’t cooked through. Everyone else around us started asking for help as well. I mean if you can’t handle it suck up your pride and ask for help! I’m sure another server could of helped out. When we were finally given our check we walked up to the register instead of waiting. Oscar started to ring us out when Linda came and grabbed the check from him and did it herself, another poor choice to make when you have other tables waiting. She was standing over us, we think to intimidate us into leaving a tip. When we did not leave her one she then crinkled up our copy with the survey, not giving it to us. We would of had better luck half way through our wait if we went back up front and waited to be seated in another servers section. The only fun part of this visit was getting to talk to the tables around us.

Gently pricier than Dennys. But the quality of food is generally better. Your standard diner fare otherwise, and that’s what people come to expect from a chain like IHOP. The staff is solid and genuinely friendly which is reason enough to stay regular. No obvious weak links.
The restaurant itself is dated, but it’s attached to a dying and outdated shopping mall. It at least stays clean otherwise and has WiFi for the crowd who can’t get off of their smartphones.
For health nuts it’s diverse and welcoming. For kids and teens it’ll work. It’s a good dining experience.

Typical IHOP food. Service was okay. It probably sounds rude but I don’t like to have conversations with the servers. I don’t mind small talk but when I pick my husband up from work so we can take our son out for a birthday breakfast, I don’t want to discuss the birthday party the server is going to the following night. I want to talk with my family and enjoy the birthday breakfast.
My son ordered the cinnastack. He got two pancakes and a bowl with the cinnamon sugar stuff. I asked the server what was going on with it and he said he didn’t know why the kitchen gave it to him that way and if we wanted him to he would put it together. Why would he bring it to us if he knew it wasn’t done properly?

I wouldn’t ever eat here again! every single time that I have been into this location I have had lousy service. the waiters don’t seem to care much for their customers as I always have to find a manager in order to get refills, etc. my bill is always incorrect and I most recently was double charged for a meal and the manager had refused to refund me my money… but offered me a gift card for the amount. I do not have the intention of eating at this location and am not much of an ihopper to begin with so I was not happy with this offer as I had been told on the phone before going in that I would be refunded the amount if I would bring in a bank statement showing the multiple charges. the manager was not helpful to say the least as she acted as though this was my own issue to suck it up and deal with. after this experience (between the meal, service and dispute with management) I will surely be contacting corporate to file a complaint. and to think I thought the hair in my food that night was the biggest of my worries!!!
I would give them zero stars… but Unilocal doesn’t allow it.

This is a review of our waiter, Ryan. He was awesome. How often can a party of 6 place an order and have the waiter remember every detail WITHOUT PEN AND PAPER?!?
This is truly a lost skill in the food industry. This guy should be recognized and promoted to a higher, managerial level.
The food… meh!

We visited iHop for a late breakfast/​early lunch on a Tuesday and the service was excellent and this location is clean and more up to date than Centreville Road.
We were a group of 5 and our orders arrived timely, together, correct and at the right temperature.
The hot coffee is kind of meh, but coffee is subjective. Everyone has a preference.
I had the Slim & Fit egg breakfast. It was very flavorful, well seasoned, the eggs were not dried out and the side of fruit was fresh and flavorful.

Its an IHOP. Good enough food and service, make sure you re-​schedule the receipt or you will be waiting a while.

The staff is friendly and attentive. The place looks kind of dirty, but everything in Manassas looks that way to me, so maybe it’s just me. Idk. The food was nasty, I couldn’t finish it and I felt sick an hour or two after eating it. I was literally throwing up. I will not go back. Would not recommend. I mean how do you mess up breakfast food? WTF?! Smdh.

Well… it’s an IHOP.
Pancakes, questionable other food. Each review is gonna depend on how you feel about diner like settings. I personally like them.
The weekend morning staff is friendly, but the place gets busy then!

It is your typical IHOP fare, what more can I say. It is nice to have a restaurant in the Manassas Mall that does not require one to schlep a tray of food to a greasy, crumb-​covered, food court table.
I can only speak for the early morning, week day atmosphere. It is slow and the waitstaff is generally attentive — a little too attentive sometimes. The first time I went with my toddler and the waiter came back like ever 2 minutes asking if I wanted to order. I got rather annoyed because I obviously hadn’t even put down my menu yet. The next time I went the waitress spent a lot of time talking to a table of people she knew and forgot about us. So, it is hit or miss in the mornings but you will get adequate service.
They are running (shhhhhhhhh) a breakfast special advertised in the window. It makes a cheap and filling breakfast: the 2×2×2 (two eggs, two pieces of meat and two pancakes). You can’t do the special if you use any coupons.
A stay at home mama tip: take your kiddos to an early IHOP breakfast then head into the mall before the stores open. My toddler loves to have the run of the mall after a nice IHOP breakfast. Of course, you can walk the mall without breakfast but given the choice, I will take my IHOP first. :D

Pretty decent place.
I had the short stack of pancakes, hot chocolate and hash brown with cheese.
The waitress got my order right… YAY!!!
The pancakes were HUGH!!!
It served its purpose!!!
Total damage for two people: $ 32.03

I like this one better than the one on Centreville Road.
I know the one in the mall is open 24 hours. Not sure about the centreville one.
This one seems to have better service during the late hours of the night. Also since it’s located in the mall, there is a lot of parking.
I-​hop has gotten better. A lot of their menu items have changed and they seem to have re-​done their menu.

Visited the IHOP in the Manassas Mall this morning — the IHOP in Gainesville is closer — but I’ve found I usually have to wait about 15 minutes or so for a table on a Sunday morning — so I rolled the dice and went to the next closest one — an additional 9 – 10 minute drive. You can enter this IHOP from the parking lot, as well as a Mall entrance — when the Mall is open.
I lucked out — got a table immediately. The place was busy and happening, but there was a swath of 3 tables open.
I ordered coffee, and I was craving pancakes — so I ordered the Harvest Grain N’ Nut pancakes — which according to the menu contain: «Hearty grains, wholesome oats, almonds and English walnuts.» And a side of bacon, and a side of corned beef hash — well done.
Coffee came out first of course, I added my creamer and Splenda — then noticed I had no silverware — no spoon to stir my coffee. One of the other servers noticed my predicament as she was walking by and handed me a set she was carrying! Excellent timing!
While I was waiting for my food, two tables next to mine — but across the aisle — had their food brought out — same waitress as mine. In both cases, she had never brought them silverware — so both times she had to sprint back to retrieve it. Don’t know if she is new or just having a bad day — as she did the same thing to me.
Food came out, I found myself wondering where the Blueberry topping was — the menu described that it was an option, I then realized in my un-​caffeinated state, I had never requested it. No worries, my fall back strategy was to use the Blueberry syrup. Pancakes were excellent! This was the first time I’ve had these multigrain cakes and I really like them!
Bacon was tasty and flavorful — BUT — the strips were so thin — there was not much to them — which is why I had preemptively ordered a side of corned beef hash — which incidentally, they managed to get a slight well done crust on it — which I did not expect them to execute on. Hash was good as well.
I would definitely eat here again.
4 stars for the food
2 stars for the service