Divine Nail Spa

I have been coming here for years. I started at the original location getting pedicures and the. Eyebrow waxing. The salon appears clean and tools are brought out from a sanitizing device for each service. As for the waxing, it is gentle enough for my sensitive skin and I never had problems with blisters or a reaction following eyebrow waxes. The price is a little more, but I am fine with it. I will note the tables with towels for eyebrow waxing are covered with a towel that never seems to change. Hmm? Also they will sometimes not pluck strays missed so be sure to inspect in the mirror. You are paying for it! A final note: if you don’t want skinny brows please tell in advance or be prepared for slim brows.
Walk ins are accepted which is my preferred method. I get pedicures only now. I know they are a tad pricier, but in general I have been happy with the traditional pedicure. I have been rushed at times but I go during the day now and avoid peak hours for a better quality pedicure. It’s hit or miss who you will get. Sometimes I like the technician and sometimes not. I try to talk to them and discover more about their lives which can be beneficial. Also let them know if polish is sloppy but generally don’t have this too much. I like the lower leg and foot massage but again it depends on technician. Some are great with pressure points and others meh.
You can take your own polish if you prefer. Here’s my tips:
When you walk in, sign inion clipboard for services desired. Someone will probably yell across the room what you need.
Pick your polish right away. Indecisive? Choose a few and take them worth you. They will allow you to see the color on a toe.
Wear flip flops because the ones they give you are horrible. While awesome they provide, just plan in advance.
They will try to up-​sell you, state what you want kindly and they will continue.
If you are offended they speak Korean/​Vietnamese or foreign language this is not the place for you. They do and I am sure they talk about you but whatever.
It’s close to my house like I said and I find the pedicures the best.

This place is okay. It’s actually very clean which I like. It really depends on who you get for a nail tech. The first time I had Nancy who I thought did a great job! Second time the girl took FOREVER. I was actually falling asleep in the chair and my nails are just not pretty. I got a French manicure, and the white is SO thick that my nails look as if they’re 2″ thick.. Again just depends on the nail tech you get!

Beautiful salon. I really wanted to like this place, but after giving it a second try today I was underwhelmed. Again! The woman who did my toes clearly wanted to be somewhere else. I get it, most people do when they are at their job, but when you are in the customer service biz, you need to pretend a little. Water was luke warm. Kinda like her attitude. Also just once I’d like to get a pedi and not feel like the women are laughing/​talking about clients. I’m posting this from my hubsands acct. He didn’t get the pedi today ;) To clarify what I meant by the tech talking about clients; an older woman getting a pedi next to me was asked by her tech «how long since you last pedi?» Which she then started talking animated to the tech next to her and clearly laughing at the woman. It was obvious her feelings were hurt.

As a regular at Divine Nail Spa, I felt compelled to post something for these ladies. They do a bang up job every time and treat my mom and I well. The salon is clean and well kept with complimentary drinks (water, coffee, tea and wine) and a paraffin wax treatment with request. Well decorated, with reasonable prices and a vast selection of colors (regular and gel) I would recommend this place to anyone looking for a regular spot.
Heidi in particular, did a great job on my nails tonight, as I requested a special design with shellac. She didn’t rush me and encouraged me to try a few different combinations before settling on one to make sure I was happy with the color choice. Thanks Divine Nail!

I have been to several different nail salons over the last 10 years. While I realize it can be difficult to do so, I HIGHLY recommend finding a tech that you really love, determine their days specific days off, and make appointments. There are many techs at Divine who seem to be rushed or rough, but they can be found in every salon – remember who they are and don’t go back to them. I have been going to the same nail tech at Divine Nails for about 3 years now. For now, I am going to be selfish and not give her name to ensure that she doesn’t get too busy and that I continue to get appointments. (Back story – went to this person about 8 years ago at a different salon, then started to go to her husband, who is also awesome; followed him to another salon when he moved, went to HIS brother’s salon in Rehoboth, DE to get my nails done for my wedding – also awesome; then had to find a new place when my local guy left for some unknown reason – fast forward 3 years and I end up at Divine where I realize that my first favorite tech is working! I have been back with her at Divine for the last 3+ years. She has had 3 babies in this time span, and seemed to be perpetually pregnant for a while!) My Point? Find a good tech, make appointments, and follow them when they leave if you need to, and if possible. Maybe it’s just me, but I find what I like and stay with them so I am happy with the services that I pay for. I just had to say goodbye to my hairdresser whom I have been with for the last 15 years! She is moving to Ireland. I can’t follow her there, unfortunately, but have followed her in this area.
Because I have been going to this salon for the last several years, I always get a hello from the owner when she is working, and hellos from techs who recognize me. They even serve wine and mimosas sometimes. :)
I’m staying here until my favorite tech leaves… then I may just have to follow her.

Great nail salon with lots of spa services in a relaxing atmosphere! They offer you drinks and have snacks sometimes.

I’ve had nothing but great experiences with this place. My nails look great as do my toes. Gabi is who I usually see and she’s always wonderful.

I came here to get a regular manicure and my nail tech had the worst attitude. If I remember correctly her name is Alicia. I ended up leaving mid way through. She had the worst attitude and I am definitely a person that understands everyone has a bad day every now and then, but this was really really bad. I ended up just getting my cuticles cut and leaving. They didn’t take off my polish or paint them and still charged $ 15. I wanted to talk to the manager because I thought I might be able to get switched to a different nail tech and come back the next day but they never called. I used to come to Tammy and had the best experiences but she left. I gave them two weeks to call me back and they never did so here I am writing this review. Hope it saves someone from the same experience I had.

I have been coming to Divine for a little more than a year now, and I have to say that I have always had an excellent experience. It didn’t matter if I had a Shellac mani or a basic mani. The pedicures are great too! I recommend the Nu Skin pedi, Yen did my pedi and did an awesome job with the massage. I will continue to come here for mani/​pedi!

I went here a few times for mani pedis when they were in the smaller location. They were pretty unfriendly so I didn’t return until this weekend. I really needed a brow/​lip wax. I was a hairy beast and I couldn’t make it to my salon to get it done. I decided to give Divine Nails another try since they were close and in the new location.
I felt like they were yelling at each other arguing over who had to wax me. Other clients were staring at me. I was desperate to lose the ‘stache so I stayed. The girl that must have lost the argument was very unfriendly. She didn’t clean the skin before she waxed and the wax was on the verge of being too hot. She didn’t have any calming cream in the room so she waxed me and then went looking for some. She put cream on and left room. I just had to assume I was done because she didn’t even look for stray hairs. I looked in the mirror in the room, wiped the excess cream off, and made my way to the counter where she was waiting for her money.
I came straight home and slathered my lip with neosporin. My kids thought that was hilarious. I was really afraid that I was going to have some kind of skin reaction but I think the neosporin helped.
I’m going to stick with PR Partners.

Literally just got back from Divine Nail Spa and I’m so damn irritated that I couldn’t wait to get this review written. Wish I could give them 0 stars!
I’m in town visiting family, thought I’d take me, my mom, and 5 & 4 yr old nieces to get our nails done. We walk in tonight (4÷9÷2015) at 650 pm. And it wasn’t busy… about 4 customers already getting nails done. So I sign us in, we’ re told to have a seat and they will be right with us. So we patiently wait while 7 other women walk in, 4 of which had appts for 630 but were late and the other 3 were walk ins. All 7 are immediately seated while we are still sitting there being stared at. Now let me remind you, I have my little nieces with me nearing their bed time and yet we are still waiting bc they were so excited to get their nails done.
715pm rolls around and they take my mom back for her pedicure. And I kid you not…15 MINUTES LATER MY MOM WALKS BACK AND SAID THEY FINISHED HER PEDICURE. 15 MINUTES!!!
I MEAN REALLY!!! Needless to say my mom felt super rushed all the while the women Who came AFTER us and were seated BEFORE us were still in their chairs getting longer pedicures done!!!
The nieces were starting to get anxious and cranky and they keep on asking what’s taking so long when are they going to call us, I just kept saying we are next girls don’t worry.
730 rolls around and we go and ask HELLO??! is anyone going to see us, we’ve been sitting here for 40 minutes now and all the women who were staring at us earlier All have blank looks on their faces not knowing what to do or how to answer us. Finally at 735pm 2 of the ladies that had been free all along come out and tend to my nieces… IM BEYOND FUMING BY THIS, POINT AND PUT MY NAIL, POLISH BACK. I REFUSE TO BE A PATRON OF A COMPANY THAT MAKES YOU WAIT 45 MINS WITH NO, APOLOGY NOT NOTHING.
Had it not been for my nieces who are so excited I would’ve had all of us leave and let them know that they take way too long and I would rather go somewhere else.
Lastly it took all but 10 minutes to do the teeny tiny little fingers of my nieces of course I didn’t tip them and I asked for a discount which I thought they would be so kind enough to oblige having made us wait 45 minutes but I was flat out told no. Then i asked where the manager is and I was told she wasn’t working today and that her name was Jessica and she would be in tomorrow.
SAVE YOURSELF THE HASSLE AND GO SOMEWHERE ELSE. I, WILL NEVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER GO BACK HERE AGAIN.

Definitely the fastest pedicure I’ve ever received! Everything here is very clean and sanitary for all you germ freaks out there! The pedicure was very fast (only 25 minutes) but was done well. The only complaint I have is there’s an option when you get a pedicure to have parrafin wax and regular lotion or hot lotion and a hot towel but I wasn’t asked which one I’d like. Talking between customer and pedicurist was very minimal.

Wish I could give them 0 stars. Had eyebrows waxed by some rude lady… Wish I had her name. No hello or nothing. Didn’t even give me a mirror when she was done. I complained and told her she didn’t pluck enough extras … She was just being lazy. No tip for her except to get a better attitude!

I’ve been here twice for pedicures. The first time i also wanted my cuticles trimmed. Well my technician was pushing for a manicure. I told her all I wanted was cuticles trimmed. Just ignored me. I thought I’d give it a second chance yesterday. My technician spent the ENTIRE time speaking to her coworker & not in English. I changed my color choice for one someone had used in a nearby chair & told her that’s what I wanted instead. She said something, not in English, to that technician who was on her phone. The technician attending me did not make a gesture to get the Polish from her. As the technician was walking away to put the Polish back on the rack I had to say «excuse could I have that polish?» My technician just went through the motions. She barely scrubbed my heels. More of a leg massage. Won’t be back. USA Nails do a better job & are friendlier.

I’m giving the new location of Divine 5 stars for several reasons. Immaculately clean. Plenty of technicians to handle a large number of walk-​ins as opening on a weekday, love that I was offered a beverage, friendly and professional staff in uniform.
I tried this place reluctantly after years at another salon. My regular place seemed run down and always over capacity. I was thrilled with my pedicure experience and would urge past clients to give them another try. The salon is gorgeous, the pedicure chairs/​tubs are beautiful and amazing:)
The pedicure I received was top notch. Tammy was awesome!

I am not sure why there are so many negative reviews on this place. I came here yesterday instead of my usual place, Tokyo, and couldn’t have been more impressed.
To start things off the salon is beautiful, and I like how they have a front desk lady who speaks English. It just makes things easier and it’s way more professional then someone yelling at you from there work station.
I went and got a medi/​pedi and I thought Amy did a nice job. Also she offered to get me a drink if I wanted which I thought was nice. Also the pedicure chairs are top notch. So good!
I also liked how I came with a friend and they kept us together the whole time. Sometimes when you go to places they seperate you.
I will defiantly come back!

The salon looks really nice. The pedicure chairs are awesome. Since I am kind of tall a pedicure chair that can recline and adjust is very important. The location was very clean and well taken care of.
The technician was another story. She was rather rude during the pedicure. She was rough with the filing of my nails. At one point, she tried to dry my feet with a towel that she had been drying the floor with. When she saw that I was watching, she got up and retrieved a fresh towel. When she finished polishing my toes she told me to wait in the pedicure chair for a while. She never helped me to get my shoes back on. I guess she got up and went to the next «victim».
Unfortunately, I didn’t read the bad reviews before coming here. Those reviews would have encouraged me to move on. As a person that works in the service industry, I know the importance of tipping for a job well done. This is the first time that I ever failed to tip. This technician didn’t deserve it. The owner really needs to check the attitudes and behaviors of some of the employees.

I had the most horrific experience here before Christmas! I went back in just days after having Shellac put on my nails because it started to crack and fall off. For $ 34 (+tip) it should last more than 3 – 4 days. When I walked in, the initial woman was apologetic and stated that my nails would be fixed. Easy enough…
The woman began to work on my nails. they were super long and manicured. After soaking off the Shellac, my nails were butchered! I had sores and cuts all over my hands. ALL of my fingernails were down to the skin and hurting. The woman asked me to wash my hands and then disappeared.
I asked to borrow a nail file to fix my own nails that were crooked, jagged and were all uneven.
Then a nasty nail tech named ALICIA came out to «finish» my nails. She began slamming things on the desk and was clearly in a bad mood because her «iPhone texting time» was interrupted. She didn’t say a word to me the entire time. And was literally man handling my hands as she ranted in her language.
Prior to ALICIA doing my nails, when I first arrived. She was arguing with another customer. She should be FIRED!
Here goes the Shellac. She did the crappiest job EVER! My hands and cuticles were covered in Shellac and she was going to let me leave like that. I politely asked if she was going to clean up the mess she made. And she boldly stated «No». And we began to argue. She blamed me for the crappy shellac job. Not sure how it was my fault. I’m the customer.
I will NEVER go back here. Been going for 2+ years and this experience was enough to ruin it for me. I left my name and number for the owner to call me and never heard from her. To no surprise. I’m pretty sure she was never handed my information. Because the owner is super nice. And is always accommodating!

Yes this is a bigger, nicer location… but it sucks more than before. I went in for a manicure. They pushed the gel nail polish. I wasn’t having it (they charge $ 5 extra for removing gel polish!)
So I just wanted a plain’ol manicure on my natural nails. Easy, right? Wrong! The non English speaking tech filed some nails oval, some square, some round. Glad I only have ten! She didn’t remove my old polish completely either.
This place is expensive and has horrible service. Do yourself a favor and book an appointment down the street at hole in the wall, Tokyo Nails. They’re not as glam, but they know nails!

Apparently no one speaks english because when you ask them for something they just stare at you, and they cant figure out what hot water is since the first few times I went here they continued to make my water freezing cold until I figured out how to do it myself (until I found my old manicurist from another salon, Tom, was here working and from now on I only go to him). … I guess just because they got a nice, upgraded salon they didnt upgrade the staff. …
The only two people I have found to be worth while there is Tommy and Gabby, they seem to be the only two who care how their work is done and take pride in doing it right. They are also the only two who speak English and can understand English.
Even the girl up front stares off into space when you try and ask her what you are there for. She seems more into texting and playing on her phone and walking around the salon than helping customers, which is what I am guessing she was hired for.
Everyone else can’t do a pedicure to save their lives, my feet were still cracked and dry after leaving there and half my toe wasnt even painted… The other workers seem to massage with the lightest touch (I had given them 4 times of going in before I found my old manicurist, I was about to give up on this place) and they mostly rub your shin, which isn’t even a muscle and doesn’t help relax you… its a bone for crying out loud people…
Either get Gabby or Tom or don’t go here.