Sunmoon Urgent Care

THIS IS NOT AN URGENT CARE! I wanted to put this in all caps because… It says it’s an Urgent Care here on Unilocal.It says so on the sign. The name of the place includes the words «Urgent Care». So be forewarned: It is not an Urgent Care.
I was told by the front desk girl that I could not be seen here with my insurance because I already have a doctor. I told her that I just needed the Urgent Care, and she said «Oh, this isn’t an Urgent Care, it’s a walk-​in clinic.» When I pointed out to her what I just pointed out to you, she simply stared at me. I’m now sick AND upset, and thus writing a supremely bitchy Unilocal review. I do hope this saves you a trip when you are looking urgently for care. Good luck to ya!

Xia is the best. I’ve been coming to hear for years for all of my medical needs.

I love Xia, I can be honest and straight with her and she understands. I hate going to the doctors and she is able to see me with out all the unnecessary waiting. Like when I need a doctor I can see a doctor. Not wait a week and then spend 3 hours in a waiting room with paperwork. Regarding the building… I’m there to see the doctor not the building.

Went here because my primary’s appointment was a few weeks out and needed to see a doc now. The staff is very kind and friendly, but I would not return. The place smells old and dirty, the room I was placed in smelled like it hadn’t been properly cleaned in a while. All of the equipment is very old. The doctor was nice, but I felt like she did not properly understand my issue and what I was asking for, which was a prescription I needed a refill on. She actually seemed a little bit clueless as to what I was telling her. She has a very strong accent, so there may have been a language barrier.
I would not go here again, and would not recommend it to anyone who is used to super clean and fancy offices. If you are desperate and want to be seen quickly and maybe take a chance at hoping the doctor gives you the correct information or understands you, go here, but I will stick with my primary and my super clean and fancy offices. There are much better places.

Great place. I went here for a physical and everything was normal except for a small problem with my penis.

Her accent is not that bad. You can understand what she says. Nurse is polite. My suggestion is that as soon as she walks in, you explain to her your problem. That way she gets right to it without asking any personal life questions. I got a shot and meds. I’ll post back on the effectiveness of the treatment.
Edit*** I got some horrible side effects from the shot and the meds she gave me. When I spoke to my primary care physician he said I didn’t need the shot she gave me because it makes my condition worse. Needless to say I will not return to this place.

I came here twice when I couldn’t get an appointment with my doctor. Both of those times I needed some procedures and tests done. Both times she told me my insurance didn’t cover what I needed done. I was sick and desperate so I paid out of pocket. Later I find out my insurance did in fact cover everything and she charged me as well. Conniving little b****.
She must need the money. Her office is always empty.
She is stupid and gave me receipts I’m going to see what I can do.

OMG! PLEASE DO NOT VISIT DR. XIA LI!!! WORST EXPERIENCE OF MY LIFE!!! If I could give her a NEGATIVE 100, I WOULD!
***her clinic is also under, SUNMOON URGENT CARE in Echo Park on Unilocal***
I had visited Dr. Li’s office for the first time about two months ago. I was experiencing horrible lower back pain with sharp sensations in my lower abdominal area. Very bad nausea, dizziness etc. Upon meeting her, I had a very hard time understanding her English as she has a very thick accent. She was very dry and rude in how she presented herself. Her assistant took my urine sample and my vitals. Dr. Li arrives and while she was asking me medical questions, she asked me about my personal life… how much did I pay with other doctors, what other insurances did I have before, was the Mercedes parked outside my car etc… WTF?!
She sent me home saying that she needed to get an authorization from my insurance before taking more tests. Two days later, I ended up in URGENT CARE and as it turned out after their tests I had some serious medical issues that would require surgery.
I followed up with Dr. Li about a week or so later to get my urine results and to get a physical exam. I also brought the urgent care release papers with test results to her and she had a hard time reading them? She even asked me what some words meant?!? Wait, what? She kept flipping the pages back and forth as if she was pissed off. Again, I had absolutely NO STRENGTH to say anything… I was ill. She said that according to the test, I was fine. I asked for a copy of my results (she didn’t seem too happy about that) and I also requested a kidney/​liver ultrasound be done per the URGENT CARE PHYSICIANS request. She mentioned that she needed to get my insurance to authorize it. ***I brought that test result to my naturopathic doctor and she said that I had a urine Infection which would explain some of the sharp pain I was feeling!!! My naturopath couldn’t understand how Dr. Li missed that!
The day after I went to URGENT CARE, I had a surprise concert, for my mom, to attend to. I couldn’t go because of the horrible pain I was in. Luckily, I had insurance on it and all I had to do was have Dr. Li, my PCP, fill out a quick Physicians Form with my recent visits to get a reimbursement.
I called Vanessa, very sweet receptionist, and asked how much it would be… she said, $ 25. Okay, so today, I showed up. I paid my $ 40 copayment and waited for Dr. Li. She walked in with the Physicians Form in her hand and with my file with results from my physical exam. She AGAIN kept flipping the papers BACK AND FORTH mumbling God knows what and then asking me why I needed her to fill out the form. Then asked me how much I paid for my concert tickets??? I don’t even know why I told her! I felt like she was a horrible commander and I was in communist China being detained and questioned!!! She went on and said it would cost an extra $ 40 then… kept flipping papers, looked at me as I must’ve looked confused, then said $ 35. I explained that I was told that it would be $ 25. Omg! Why did I even say that! SHE FLIPPED OUT!!! She began yelling at me! Mind you, I was still feeling VERY WEAK AND CONCERNED ABOUT MY HEALTH! SHE LOST HER MIND! I began to tremble and cry and I told her that I was recording everything and she shut up and looked stunned! She realized that her abusive behavior was being recorded. Omg!!! She became another person… I think she’s bipolar or something! SHES CRAZY! I told her that she was harassing me and that I needed to get out of the room as I was concerned for my health!
I am exhausted even writing this but I had to do it!!! PLEASE PLEASE PLEASE DO NOT VISIT HER!!! She’s CRAZY!!! She also DID NOT WANT TO fill out the Physicians Form for me after I had paid!!!
So much more happened; perhaps I’ll write the rest later! Just know that something is OFF with her!!! I’m reporting her to my insurance first thing in the morning and filing a Grievance Letter against her!
*** By the way, she charged the guy after me $ 25 for his insurance form. He told me once he saw me outside.

I’m so thankful to Dr. Xia Li and her staff. The Nurses Vanessa and Cindy are always so kind. They’re so caring and professional. As a Travel RN, it’s difficult to get an appt at a Doctor’s office on short notice. I can call their office and they always work me in. Dr. Li has stayed late for me several times. Because I was ill with a Kidney infection a few months ago. As a RN, it’s difficult to take off work for our own care at times. That speaks volumes to me as a patient. This Urgent Care is open 6 days a week for your convenience. Please give them consideration the next time you need medical care. I highly recommend this Urgent Care to all of the Travel RN’s. Because since we move around a lot, it’s difficult to get an appt in LA with a Doctor at times. Dr. Li is a wonderful, knowledgable and caring Doctor.

Don’t bother showing up at 9am on a Saturday because the doctor won’t waltz in until about 9:30, or later, after you have been waiting with step throat and you can’t even swallow.

Honestly, this place is not even worth writing about… But i’ll sum things up in an attempt to save anybody that cares to take my advice. This lady is a charlatan and very unprofessional. She repeatedly asked me personal questions concerning my finances which is completely out of line for any business, especially when it comes to asking me how much i spent at the other clinic, and how much i paid for my meds at the grocery store. She is clearly more focused on the money than helping out the people! She refused to write me an accurate doctors note and put some bologna on the piece of paper. I believe i have been defrauded. This spot is a Dump! The «doctor» is charlatan and a fraud! do NOT go here! I’m warning you … She is a very rude witch of a lady, who probably leads a very miserable life, and she will try to bring misery into yours. I will never go back again and please i cannot emphasize enough because i want to save you the pain and agony, DO NOT go here. i wish i wouldn’t have and now I’m in more pain after, than before i went, and also fifty dollars in the hole with no solutions, and no peace of mind to my ailment. The shanty set up and bleak atmosphere have SCAM and FRAUD written all over it… This lady is not to be trusted

Overall I had a good experience here. Prices seem fair and the staff was helpful. The doctor’s english can be a little difficult to understand at times, but she was super friendly and helpful.

This Place Is Bullshit! The Ladies Working In The Front Were Awesome & Curtious! The Doctor Was A Rude Bitch! Refused To Do An Examination On My Right Knee, Based Off A Doctor’s Diagnosis 4 Years Ago. The Doctor Was A Rude, Argumentative, Uncaring Bitch! Yep I Went There! C’Mon No X-​Ray Machine! There Is A Smaller Facility Down The Street With Less Room, But It Has An X-​Ray Machine. DON’T PATRONIZE THIS PLACE!

I went to SunMoon at 1pm on a Tuesday for a pink eye infection. I called before hand to make sure they were taking walkins. When I got there, there were no other people waiting in line. The receptionist was friendly and helpful, I filled out my paperwork, then walked across the street to get $ 40 out of the ATM as they are cash or check only. (I do not have insurance)
When I got back, I was seen within 15 or 20 minutes. I asked about birth control and OBGYN services while I was there since it had been awhile. They drew blood to do an STD check and signed me up for a card which entitles me to free birth control, contraceptives and care. I didn’t know this was a thing, so I am glad they mentioned it to me — there are lots of available services that just aren’t well advertised, so I am glad that they brought up the fact that I qualify. They scheduled me for a followup appointment in 2 weeks so I could get my papsmear and birth control prescription as it was a better time in my menstrual cycle.
The doctor was also nice although she had a thick accent I had a bit of trouble understanding. Even getting my blood drawn didn’t hurt — I didn’t know you could have blood drawn through your hand.
It’s even in a nice part of Echo Park so I spent some time afterwards checking out the vintage and thrift shops. They offered to fill my prescription there saying it was cheaper than across the street at Walgreens (35 at the urgent care vs 37 at Walgreens), but Walgreens actually ended up giving me a discount card and I only paid 22. So it was a painless experience all the way around.
I end up in urgent care often and this was the easiest experience I’ve had with one.

i woke up with an eye infection FUUU my normal doctor had a 2 hour wait time, so i Unilocaled around and called sunmoon — they said there no wait (this was shortly after 9am on a weekday)! when i arrived, there was one woman ahead of me, but i filled the 30 minute wait time by filling out the paperwork and running to the ATM (it’s cash only!) they take insurance so i just had to pay my co-​pay before being seen.
i spent about a minute with the doctor — she identified the problem, gave me my prescription, and sent me on my way. i didn’t have any trouble understanding her accent. as others have said, this is a great no-​frills option if you’re looking for something cheap and convenient and don’t need to bother with seeing your regular doc.
btw, the address says it’s on sunset but the entrance is off of logan, just south of sage. you’ll see the medical clinic sign.

ER visit for an infection cost me a 14 hour wait (yes, 14!!!) and $ 2,000 (I was uninsured). Couple of months later, the infection came back and I was recommended by my friend to go here. Literally waited 5 minutes which was just about the time it took for me to fill out paperwork, paid $ 40 cash, and was in and out in just 15 minutes. I was given an option to purchase the prescription there but I opted to walk across the street and purchase at the Walgreens. I wish I’d known of this place earlier.

This place is a great affordable urgent care clinic! Front desk worker is very polite, very fast no wait times when we went in. $ 40 consultation fee and kind staff. multi-​lingual. perfect if you need a doctor fast and dont have or want to deal with insurance.

Took care of all my needs. No wait to be seen, friendly efficient receptionist. $ 40 and I was in and out under 1 hour. The doctor was helpful and obviously well educated. Total WIN compared to other free clinics I’ve been to.

A great neighborhood urgent care. The assistant at reception was very friendly and got me in to see Dr. Li immediately, with no wait. Only 40 bucks for the office visit. If you don’t have a regular doctor, don’t have insurance, and/​or only go to a doctor when you’ve got an infection/​injury/​etc, this no-​frills clinic — walking distance to much of Echo Park — is your spot.

It says urgent care yet it isn’t!
I came in with a head injury and because they did not take HMO, they would not see me. When I inquired about the name stating it was urgent care, the doctor said that it isn’t, but just a regular doctors office. Kind of misleading don’t you think?