Family & Urgent Care Medical Center

I had the same exact experience as Leah. This place is a scam.
I was told the same thing about my insurance not covering the visit, and paid the full amount (about $ 200) for it.
I went in to have them look at a poison oak rash. Everyone was nice. They put some ointment on it, wrapped it, and I left with a couple prescriptions.
Later, I get a letter from my insurance company that this place is charging them $ 1650 (the exact same amount as Leah) for the visit. They were trying to say I got all sorts of lab work and surgery, etc.
Thankfully, the insurance company didn’t pay them off.

Dr kadri seems excellent on my first visit. He listened to me, and he helped me get the treatment i need! Also, his medical assistant Vivian was tremendous and very understanding and accommodating. This is my new primary doctor! Also, I came in without an appointment, and they saw me right away.

Went and paid cash for services because I was told my insurance did not cover urgent care — PAID CASH before I left. Got a claim from my insurance for 1,650.00 from this visit with myself still owing 999.00 for visit. Again paid cash for the visit so basically they are trying to get paid 3 times for something that’s been paid for at the time of services rendered.

I was prescribed a few new medications to try and after I spent a weekend in the emergency room because of the reactions due to the incredibly shocking lack of knowledge. I called their office and ask to speak to doctor Kadri or Nouri, and they told me that I would have to wait until my next appointment date. If I walked in that they would not even see me for an emergency. After being a monthly patient and even making friends with these people. Very heartless people, I work for Interscope now and I have an attorney pending this doctors case. He doesn’t know his medications he always gets something on the prescription paper wrong, he doesn’t know the proper dosages. Very undereducated doctors, and if you do not want your life in jeopardy then I suggest going somewhere else. If they weren’t so nice in the past I would get my attorney involved but he’s a good guy. He just doesn’t listen and hasn’t any idea about medication.

Avoid unless desperate.
My 10 month old baby had a lot of congestion, and this was the only urgent care I could find open near me on a Saturday afternoon. He was seen by Dr. Mohamad Bachir Kadri, who immediately told me that my baby definitely had an enlarged liver. Add that to the panic of the congestion. He told me he was a pediatrician and then gave my baby a breathing treatment using a mask for adult sized faces. He said he would only give half now, and I should come back on the following Monday for the other half. When I went to check out, they were charging me $ 175! This included the doctor fee and a fee for the nebulizer treatment and medicine. At the front desk I asked why it was so much and was told it was because of the insurance I have. I have a PPO and usually pay a $ 25 copay at the Cedars Sinai Urgent Care to cover all treatment, so I was really confused by the high rate. After some argument with the man at the front desk, and then the doctor, they took off $ 25. I ended up storming out upset at the confusing information and concerned over my baby’s apparently enlarged liver. I took him to see another doctor the next day and was told his liver was normal. A month or so later I was reimbursed by my insurance company for the doctor visit. I’m not sure why they didn’t just tell me that would happen when I questioned the charge at the doctor’s office. So overall, a negative experience due to perhaps a lack of knowledge and communication skills from the front desk, and lack of pediatric medical training and bedside manner from the doctor.

I have going to this office for about 1 year for all check ups and medical issues. Dr kadri is excellent and very knowledgeable. The staff is very friendly and accommodating also. I made them my primary doctors office.