Subway

The only reason why I come here is because of Amalia. She is the epitome of customer service. Always prepares my orders exactly how I want them! The other staff is great but she goes above and beyond the call of duty. Keep up the good work!

It’s rare that I’m told my emotional support dogs and I can’t be in a restaurant. Rarer still when someone demands to see their identification. I just assume most food service professionals knew by now; it’s illegal to demand paperwork proving these dogs are for psychologically accredited support. Now, I’m not a crazy person, but I know why this rule exists. Pet therapy is a legally recognized practice; my pups fly with me on planes without a fee– and that should say something. So for a Subway sandwich artist to tell me, «Your dogs can’t be in here», when the only thing they’re guilty of is cleaning a floor I’m worried about THEIR safety over, it gets my ire up. Worse still, when he tells me «I don’t believe you. I want to see their paperwork.» I can’t imagine how someone with anger issues would have handled it.
Once he squinted over the paperwork I carry on me (better not to make waves), he took his break and passed me off to his much more affable female co-​worker, while several patrons knelt to play with my dogs. «Are they bothering you?» He led at the man wiping his breadcrumbs on the door. «This one jumped up a little…» Yes sir. You’re raining breadcrumbs on them.
I come into this Subway two nights a week. I get the same thing every time. Most of the staff knows me. They usually give a piece of turkey to my dogs. Tonight, however, I met Jesse– a sandwich artist that is clearly more in it for the sandwich commerce. My salad came out just fine. Thank God there’s always two employees on shift. Jesse scowled and took his break by leaning heavily against some piece of equipment in the back with the door open, in plain view of other restaurant customers.
I haven’t worked in the food industry in a little while now, but I still remember when I did. If I had been Jesse’s superior, his break would have been much longer, with added time off for sensitivity training. If anyone from Subway’s management staff is reading this– I was a regular. I am no longer.

There is a short Hispanic worker here who is super rude she talks like a robot anyways point is customer service is bad here

The attitude of the employees is beyond rude. It is just insulting. I live in the area and went to grab my usual. A woman who has worked there for awhile began helping me and when I ordered she flat out told me «no». I told her that I always get the same thing there and it is never a problem. She told me «No» again and then told another lady what was going on. The one helping me said she could do it but she is going to charge me extra. I told her that was fine. She was then extremely rude to me as she made my sandwich. I went to pay and had a bill over $ 20.00 and once again she flat out told me «No». I then told her to keep the sandwich and asked for the owners number. I did call and leave a message. This is not the first time I have received attitude from one of their employees. Sad to say but I will choose a different store from now on. A store where I am not given attitude and told «no» over and over again because, seriously, how hard is it to spread marinara sauce on a grilled chicken sandwich?

As I was standing in line a GIANT COCK ROACH the size of two quarters laid out fell from the ceiling and landed on the silver counter right in front of me. I proceeded to walk out and never placed a order. I try not to ever leave negative reviews but there is no way of going around this one !!!

Since when does a 6-​inch meatball sub have 3 meatballs? Isn’t 4 the deal? Then to top it off every topping I asked for I was given the smallest amount possible. Literally 3 green peppers and 3 strips of onion… Either this subway has a slack employee training program or subway in general has changed for the worse — load up my hoagie with toppings! Nobody wants all bread. Rant over.

First off I only came here because it was the only healthy quick place open at this time around my house. I was starving after my hockey game. We won. Lol. I’m hoping this would be my last time eating at any subway. No matter what you put into your sandwich it tastes like cardboard. I mean no taste what so ever! Jersey Mikes kills this place. Hands down. The place is really not that clean but when your as hungry as I am after a hockey game you’ll eat anything. Next time I rather go to Taco Bell. Haha. Subway sucks guys and gals. So bland… That’s all I have to say. You won’t see me check into any more subways from here on out. Blahhhh

Subway: Eat Stale Bread™
My gf brings my tuna sub home and tells me the hinge of the roll broke when the girl closed the sub and the girl offered to make a new one if she wanted — she declined. No biggie — I’m not fussy about that.
Problem is — bread *stretches* when it’s fresh — it *breaks* when it’s stale and that’s what happened. Bite after bite the bread was crumbling into pieces. Hard on the outside, barely soft inside. This bread was *at least* a day old, seemed like more. I’ve had this happen once at another location, as well. Dude — tuna is easy, basic stuff — same with veggies. It’s about the bread. And when your motto is «Eat Fresh,» it’s even more heinous to serve stale bread.
Throw out the old bread and start fresh for crissakes.
What a slap in the face. I would have walked back and returned it except that I was absolutely, completely exhausted.
IF I ever go back, which would only be due to proximity to my house, instead of asking for whatever bread I want, I’ll have to ask for whatever was made fresh — which may be none, actually, because my gf’s white bread wasn’t fresh either but she didn’t really notice because it was toasted and she’s more of a white rice person than a bread person so she shrugged it off.
IF I ever go back and I ask for the fresh bread and it’s stale, I’m done with Subway for good — all locations — because, as I said, the same thing happened at another location.
DON’T SERVE STALE BREAD.

It’s subway. You know what you are in for. This place is open 24 hours and I have always found parking. If you know Los Angeles you know how awesome unfailing vacant parking lots can be:) Also for a place as busy as they are at times and considering some of the people the have to deal with, their service has ALWAYS been on point. My go to Subway.

What the hell are these people that run this joint thinking! I’ve been waiting for over 20 something minutes and there is some lady in the back just cleaning crap when she could be helping out! Hire more competent people!

Finally! I’ve been waiting for months for this subway location to open. Sometimes all I want is a nice fresh sandwich.
This subway did not seem to fail me. I had the chicken chipotle sandwich and ate the entire footlong on the car ride from hollywood and finished before I got to downtown. Spilled a little sauce on my scarf but at least my tummy was full!