Stock Building Supply

This place is a little pricier than most, but it’s convenient and the only place that sells certain lumber within my area. I have a little Victorian, so it’s important that I find just the right kind of siding and pieces to keep my restoration real.
So far the people we’ve encountered have all been friendly and helpful… and we’ve been there twice this week.

Standing in line writing review there is 1 guy for register it seems to be a theme at all stock lumbers, pretty sad. But I’m here just for one piece of lumber. Thats the only reason i ever come to stock lumber is for 1 thing because convenient depending on location of job

Absolutely unacceptable crapy attitude from most of the service staff here… Seriously! if it wasn’t a work/​time/​money situation it would be comic! …Are they all on a be-​a-​major-​dick drug or something… aghast at the appalling attitude from the staff at this place… insulted and i will never go back again… spent nearly 8k on windows and other supplies over the past 8 months or so and received rudeness, berating (on the phone at home… yes really!), the level of disinterest, insincerity and lethargy was no less shocking than the sales manager («Trainee»…(me thinks) was what they call him… no seriously, that’s what one of about 3 normal guys said his name was) hot dogging around the place half cocked and ordering customers around like they worked for him and we’re all on thin ice to boot.
The Jeldwen windows i got from there were all legit but even the guy i ordered them with blew it when he called me at 10 am and began reprimanding me about one of my co workers calling him everyday regarding an order we had placed (hello! its construction, you’re a supplier, hhyeah! will purdy much be calling you every effin day until we get our supplies, get over it!!) asserting how grateful we should be to have his «good deal» and his bad attitude.
No more Stock on San Fernando in Glassell park… you lost my business. I couldn’t help but predict within a 2 year time frame the gates of this place will have Realestate agents locks on them and a big for lease sign out front if these guys don’t make some dramatic turnarounds in their customer relations and over all service quality control… Home Depot has always been easy and has usually everything we need… this is a no brainer, i’ll go there instead for now on.

If you’re looking for rude, short, and dis-​interested sales people for your lumber needs, you’re lucky, because this is exactly what you’ll get here. Customer service, with a pleasant demeanor is nothing more than an ideal, among the lumber sales staff. I was supposed to get a call back for a phone quote, and he never returned my call. I decided to go in personally and i got nothing but attitude. This was my 2^nd experience of the identical kind in a week from this place. I chose Stock Lumber because I live a couple miles from there and wanted to give my business to a local merchant, but rude treatment for the 2^nd time, not to mention not getting a return call on my quote, has made me decide to take my estimated $ 10k of lumber needs to a competitor. The vibe you get here from the lumber sales staff is shameful.

Sent over by Home Depot. Excited to get the lumber I needed. Sign saying closed for inventory during store hours. So my only experience with them is a letdown.

Worst. Company. Ever. As a general contractor needing some help on pricing custom doors I was given a rep named Frank. This guy didn’t even know how to spell customer service. Wouldn’t return phone calls, once I didn’t get a hold of him it took him like 3 weeks to generate a price. When asked for a written quote, not verbal, he stated he couldn’t give one because he was missing information. When the «missing information» was given there was no response. When I asked if he would visit the job site to collect any information he needed, he replied quickly and said «Will not do a job walk for single door opening will do for a whole house package windows doors etc.»
Talk about putting the cart before the horse. I would never refer a whole house package to this company.
Maybe my experience would be different with rep, but who knows. What I do know is that there are some unemployed people out there that could’ve probably provided me with better service than Frank. Amazing the kind of people that have jobs these days.

The wood is a little more expensive but I think the quality is better the Home Depot. The real problem with this business is the convoluted sales system. No prices are listed on the wood because the wood prices supposedly change every day. That means to find out a price you have to go from the yard or warehouse back into the office/​store and wait in line to be quoted a price. Every time you want a price you need to do that. Also the price might get changed after you are quoted a price and then return to purchase the wood. That happened to me. I had to catch the error.

Salesmen are off-​putting. You would think they would return a call since they work on commission. Would rather drive to Northridge than shop here again.

First time here our company usually works with White Cap and Cranshaw Lumber, but I can conformably say the service was great and hopefully the prices will be ok too. Leon was the gentleman who helped me, right away opened and account for me and got everything done as I was waiting on the counter. Some discrepancies as far as my delivery went.

Tried calling then I looked up their hours of operation on their website and stated it was open 8 – 5 on Saturday, so we drove all the way out to find out they were closed. not happy

When even Home Depot doesn’t have you covered, this place is going to come through in the pinch with your home improvement needs. It’s a building supply company that can and will gladly special order your every need. Does it take some time? A bit. But when you get that high quality material in for whatever project you’re tackling, they’re the ones that can’t be beat.
The customer service is pretty on top of things whenever I’ve been here. Sure, they may not tackle you right inside the door and act like they’re working on a commission or anything, but if you have a question or are curious if they could get a specific thing in. or hell, even if what you think is the right material and ask them how to tackle a project, they’re far better than your local do-​it-​yourself Home Depot worker in actually having the knowledge for you.
Prices are a bit higher, but you get your moneys worth. Sadly though you can’t escape that annoying greeter that has tot check your receipt at the exit like home depot. You know that more store theft is done by inside jobs than anything else, people.

It’s hard to find a building supply store these days that has everything AND has good customer service. Stock, like everyone else, can’t have all things on the shelf at all times, but they have hard-​to-​find essentials, like con heart redwood; and if they don’t have it, it is easy to special order. They also carry higher quality materials, unseen at the bigbox hardware stores. They tolerate newbies to DIY well, as long as you don’t waste their time. And, it is just a nice place to go!

from all the stocks ive been to this is the best one. everyone is polite and helpful even on the phone. ive purchased many tools and lumber from here many times. they have given me great deals. i got my stabila level set and a batch of ½″ baltic birch at a phenomenal price. great store!

Someone from Home Depot recommended Stock as a source for single-​lite doors. I find it much easier to navigate than HD, and better stocked than OSH.
The customer service is unsurpassed. The sales rep who sold me my door walked me over to the lumber area to cut off a piece of Douglas fir to help me decide whether or not to stain the door. As I kept peppering him with questions about fencing materials, locks and hardware, he graciously took me around to each of the stations. I’m glad I don’t have to drive to Sherman Way for my building supplies any more.

Stock Building Supply is a large supplier of building materials and construction services to professional home builders, contractors and the public (like me) in the United States. They have 25 locations in California.
Great place to order specialty items like bi-​fold doors if Home Depot or Lowes don’t carry it. Pretty easy to order, just call with specifics like dimensions and style you want. If you don’t know what style you want then measure your dimensions, natch. Secondly go to their showroom for style options. Lots of pretty stuff to pick out for your «Barbie» dream house. Finally, place order! If you need small doohickeys like screws or knobs, they sell that too! (hehe!)
When your order is ready, they notify you and you come pick it up. Their lot is huge so be careful navigating to the 3^rd bldg to pick up your order. You could be squished by a forklift or crushed by lumber stacks. So drive cautiously… Plus if your new doohickey sticks out of your vehicle, they offer complimentary plastic red flags to tie it. This warns idiots to not drive too close else they want to be impaled. Thoughtful, huh?
All in all, good place to go!