Steam Pro Carpet Cleaning

This review is long overdue since it’s been about 2 months since Steam Pro cleaned my carpet. The reviews don’t lie — they really are fantastic! I had just signed a lease on an apartment and wanted the carpet cleaned before I moved in the next day. Steam Pro squeezed me in last minute for an evening appointment in their already packed schedule. I was so greatful because they could have easily turned me away! They did a great job cleaning the carpet and were in and out in less than 45 mins. You can really tell that the owner is passionate about his job and about providing excellent customer service.

Great Service. Friendly service.
Very happy with my carpets.

Phenomenal work! Mike and John made my carpet look brand new! I am very impressed with their work. I will be referring this company to family and friends.

I had my carpet cleaned by Steam Pro last Saturday and I have to say they did an excellent job. I chosen them because of all the great reviews I saw on Unilocal from other people and thought I’d give them a try so happy I did. Great job!

I am very happy with the professional service, the price and the results. Had my sectional and a sofa cleaned on Tuesday, by Thursday everything was looking wonderful and dry. Thank You so much for the appoint on such short notice.
******I give them 10’s across the Board!!!

Steam Pro did a wonderful job cleaning the carpet at my church. We had debated on renting our own carpet cleaning machines, as usual, or trying out a professional carpet cleaning company and I’m so glad we went the latter. Jeffrey from Steam Pro was friendly, honest and down to earth in working with me to get more than fair deal to clean our church carpet. No hidden charges, upsells, or any hassles. We will be using them to clean our chairs next month and any future cleanings. Thanks guys!

Great job, great price! Very happy with the all round experience. We hadn’t cleaned the stair carpets and the kids carpets in 5 years and I assumed they would have to be replaced, but the price was so good I thought I’d see if they could do anything. The stairs look like new and the kids carpets (which take a heck of a beating) are 99% better. Nice guys too!

Amazing! I wasn’t expecting for it come out as well as it did. Jeffery was great so personable. He explained the process and gave me realistic expectation on what stains would and wouldn’t come out before I signed the agreement. The pricing was same price he quoted me over the phone. Even gave me a quote on how much it would be for my sofas. Will be calling him again in Six month to clean again! n would decently recommend him to friends and family… You can’t go wrong. Also he didn’t even request me to right a review like so many other companies do.

Ok so almost a year later, it’s time to have my old beat up couches cleaned. I remembered the good service I got from here and have them a ring. I was surprised the guy actually remembered me! He even remembered my couches and the prices, I can’t even remember my where I put my car keys but this guy remembered me. He said he would be here by 12, I warned him about traffic but he was sure he will be there at 12 on time. They knocked on my door at 11:55. Guys came in and I mean they really worked on my couches, they were very mindful of my floor placing towels all over (even though I told them don’t worry about it, they treated it like my couches and home were first class.) the workers are clean and honest, no odd tattoos no weed plant necklace, even clean shaven with clean clothes. I have 3 dogs who live with me so when I say my couches were dirty and smelled they really really were bad again, but just like last time they smell great and are really clean. I got six months last time of them smelling good before my dogs finally got there scent back in, highly recommend these guys, they’re prices are good and the work they put in really makes me happy. They looked as motivated as I did to have my couches cleaned. Another point was the power in my house isn’t the greatest kept going out on them, they were completely understanding, didn’t charge extra for the extra time they spent. I highly recommend them, again it’s unbelievable how good my couches smell, they look new.

I also chose these guys because of the great reviews and add our name to the satisfied customer list. We needed carpet cleaning from raising a puppy who has outgrown pottying in the house but left behind the stains and smell. These guys answered the phone, were available at our convenience, showed up on time, got the job done and charged a very fair price. The carpets… they look like new! Their price was a little more than others I had tried in the past — but I got what I paid for. Seriously, these guys are wonderful. Only folks I will use from now on. Thank you Jeff and Mike! Great job.

I chose these guys because of the grest reviews. I wasn’t wrong. They had 2 big machines going in my 2 storey condo wih a big living dining area downstairs, a big masters, and a second bedroom updtairs, with hallway and filthy carpeted stairs. They were done in about 2 hours. Very fast, very thorough. And the dirt. OMG! ! 20 years of it. The water that came out of the machines looked like used oil. They were very personable nice guys with lots of good advice. Very accomodating. Honest, down to earth, no surprises.
The most important thing of course was the carpet. They really put their backs into it, and the resulting clean was definitely better than expected.
Price was $ 269. I saw less expensive quotes but im very happy i got these guys. I’m going to get them again.

FANTASTICAL AND MAGICAL! I’m so happy with my carpets! Jeffery and Michael just left and the carpets look incredible!
He quoted me over the phone, and when they arrived he was honest and up front about everything. I was shocked the quote was exactly the price he charged. I’ve had experiences where companies will kind of bully you and up charge you for random things when they actually come to your house. But Jeffery DIDNT! He was honest and kept the price fair!
Also, I really appreciate the fact that they tried to use the least amount of water possible because we’re in a draught!
Well done guys! See you next year!

I had a great experience with Jeffrey and his crew at steam pro. I just needed my couch and a few dinning chairs cleaned so I called and got a reasonable quote and made an appointment. Jeffrey called on the day of the appointment and said he could come early which was a bonus. When he arrived he found out my couch wouldn’t take as long as he thought because most of it was pleather and he only had to clean the cushions. So he adjusted the quote DOWN. He could have been dishonest and still charged me the original higher quote and I wouldn’t have know. He and his assistant worked quickly and they were both friendly and professional. They did a great job and my couch almost looks new. I would absolutely call them again.

Super professional, extra effort is definitely noticed. Made my disgusting black carpets almost new!

Jeffrey was honest, up front, on time, and extremely efficient! He was even kind enough to share some information on the job about the cleaning process and the equipment he uses, and from the look of my carpet now you definitely do NOT need to pay for a giant truck washer to get them looking fantastic!
Steam Pro’s prices were the best I found for the 3 rooms I had done (though for a single room it would have been pricier than some companies), and he even made a sweet deal for being a college student. I highly recommend Steam Pro for all-​purpose carpet cleaning.
As a side note, they don’t clean ink stains because they don’t stock the appropriate cleaner. This may be different if you mention it beforehand.

These guys were great. Pleasure to work with and did a great job. Definitely will be using again!

We were so happy with the team of guys who did a wonderful job on our old carpets. And made to feel very comfortable by Jeff’s customer service. I was thrilled with how clean everything was and how quickly it all dried. They provided friendly and excellent service and did even more than we expected. In fact, I’m writing this review because I was looking up who I used last time so I can call them to come clean our carpets again!

These guys do a great job, and take a lot of pride in their work.
My couch has had dirt and dog dander ground into it over the past year, and these guys made it seem brand new. Jeff was very friendly and accommodating. I would highly recommend using Steam Pro. Enjoy!

These guys do a great job!
I’ve had these guys out for each of the past 2 years and they always do good work and are very courteous. They are organized, explain what they are going to do, and get it done in a timely manner. And their fees are very reasonable.
My couch was pretty dirty and now it looks brand new.
Will continue to use them in the future.

This update is mainly to respond to Jeffery C.‘s response yesterday, please read the main review below, but i will also to state some of what has happened since I posted the review.
First, I am not mistaken as to which carpet cleaner I am reviewing. I am confident that it is Steam Pro, and I am confident that I talked to Jeffery. Second, Jeffery also knows who I am. Third, he has indeed sent me multiple private messages, one of which offered a refund. I did not respond because I no longer had any interest in receiving a refund. As I stated in my original review, after yelling at me, he said he would send a refund when I first complain, but he never never did. I would rather people know the poor service he provided and how he treated me that day and when I complained than receive a refund. I was THAT unhappy! There are simply better options elsewhere. Customer service matters a lot to me.
If you have any doubts about me, feel free to check my other reviews. I have written 19, which range from positive to negative. I try to be thoughtful and useful when reviewing.