this place is doesnt cater to the needs of their customers decline promotional advertisement even though they have an ad that says so. customer service is aweful their more on quantity than quality type of store hope they change their ethics
Roselina V.
Tu valoración: 3 Los Angeles, CA
i love their mcmorning. and hot coffee just a good match! nice service too
J G.
Tu valoración: 1 Los Angeles, CA
Ordered two #1’s and an additional big mac. I had a couple for a free big mac but it wasn’t acknowledged. I showed the cashier that this was indeed a participating location through the app on my phone but she still said no. I left, no food.
Jessica M.
Tu valoración: 1 San Gabriel, CA
They shouldn’t put someone with no personality to work the register, Monserrat(possibley misspelled her name) showed poor customer service. To top it off she had a hickie to show off to all of her customers.
Andrea G.
Tu valoración: 1 Los Angeles, CA
I thought McDonalds is now Breakfast ALL day, well I to this location in drive thru and I ask for a McGriddle. The girl tells me we don’t serve that right now! What do you mean you don’t serve breakfast. I don’t know if she was new or she was just being rude but I was not satisfied with this location. Never going back there.
Marlon C.
Tu valoración: 1 Los Angeles, CA
This McDonald’s has to have the worst drive-through service at 4 o’clock in the morning. My order was very simple it was for my griddle sandwiches with cheese. And they couldn’t even get that right these people working the drive-through are so stupid they can make the order right all they have to do is add cheese how dumb can they be not to be able to get this order right. then I called to complain or speak to a manager and the phone just rings and nobody picks up.
David S.
Tu valoración: 1 Los Angeles, CA
Ordered a double quarter pounder with cheese combo(#4 on the menu board) and they completely mixed up my order along with ruining my chocolate milkshake! First off, they put a single patty burger in my bag, the fries were over salty and my chocolate milkshake was watered down. I was in the drive through so had to park to go back in after discovering this mixup. I complained and my order was fixed but my shake was still watered down. When the inside cashier took the original shake and went around the corner, he returned to me another watered down shake(which I believe was the same one smh) and all he had to say was«This one turned out the same too bro.» He then handed it to me turned and walked away… I am not a kid and we don’t know each other for you to call me «bro». Needless to say I am a customer not a «bro». Second, last time I checked the customer still comes first and should be treated with the upmost respect. I’m very disappointed in my visit to my neighborhood McDonald’s and more than likely won’t be returning here. PS I came here the night before and ordered a milkshake with the same issue before but it was fixed with a smile and a new one. Do something about your day staff.
Jocelynn S.
Tu valoración: 3 Los Angeles, CA
Place is usually clean and food is perfectly cooked(sometimes) although when i order large fries they only fill it up as a medium, have to ask them to make sure the fries box is filled up. Also customer service is really bad sometimes… a girl who worked there only gave me 2 barbecue sauces for an order of 60 chicken nuggets, so i asked her NICELY for more and she said they don’t have any when i can see the barbecue sauces right behind her…
Sadie B.
Tu valoración: 1 Los Angeles, CA
We got here and no one was here. 1 person was in line in front of us. 2 happy meals and two combo meals took 20 minutes. Our burgers were cold because they were sitting on the counter while we «waited for fries». Finally get our food(no refunds but gladly fix incorrect orders-sign says so) go to condiment stand and there is no ketchup in the pumps. Again ITSEMPTY. We eat our meal there to avoid they heat but it’s freezing in here. A customer actually walked out to get jackets. The roof was leaking and had been for a while because there was a huge puddle. We pointed it out to the and they placed a sign over the water. Does nobody clean the tables? How was this missed? We heard the employees tell the manager the roof was leaking. Needless to say we don’t chose McDonalds often but I can guarantee that I will never ever come to this one.
Cherell W.
Tu valoración: 1 Los Angeles, CA
Omg. I can’t believe how I had to jump out the car & walk up to the drive through window because the little Hispanic older chick gave me 2 cheeseburgers when I ordered the filet-o-fish meal.
Desiree F.
Tu valoración: 1 Riverside, CA
I walk in with my husband on a Monday to buy 2 Oreo frappes… The girl at the register takes our order. I pay. I remember that they are«buy one get one free»… I let her know and she says… It’s only on the weekday. I proceeded to tell her it’s Monday… Then she says«you have to tell me to get the discount»… Lol, and then these guys want to get paid $ 15 an hour.
Lori H.
Tu valoración: 1 Los Angeles, CA
I usually love to go through this Drive Thru since its on the way back from my doctor. This is the second time I have ordered a large diet easy ice and got a lot of ice even after I asked them, but this is the second time I got a regular coke. very disappointed!!!
Lizzie M.
Tu valoración: 3 Torrance, CA
All I wanted was an Oreo Frappé. Was the 25 minute drive thru worth it on a Thursday evening? The Oreo Frappé was great, but this line is ridiculous. People are actually jumping the curb to get out of drive thru. It was worth it.
Connie S.
Tu valoración: 5 Los Angeles, CA
Have never been inside so this review is only for the drive thru. The line moves quickly and my order has always been correct. So no complaints!
James Y.
Tu valoración: 4 Signal Hill, CA
This McDonalds is like any other but they do have a modest parking lot and is open late. I have never had a problem with their drive thru giving me the wrong order. So far so good
Jonathan E.
Tu valoración: 1 Santa Monica, Los Angeles, CA
Hi, I just left your drive though and you failed to give me my complete order. When I got home I found out that I payed 24 bucks for a bag of UNCOOKED fries. The number listed on your site just rings and rings– with no answer. You need to fix this — raw fries?! Isn’t that against health code violation?
Ruben G.
Tu valoración: 2 Beverly Crest, Los Angeles, CA
The food is up to par with other McDonald’s but the afternoon staff is young and inexperienced. They are not very attentive and don’t really care about good customer service.
Mauricio H.
Tu valoración: 1 Los Angeles, CA
I came home and i see in the bag that my fries, soda, and they messed up my order so i would give you a no-star but i cant your lucky i cant
Annie J.
Tu valoración: 5 Los Angeles, CA
I go here about once a week(don’t judge) and every single time I’ve been greeted with smiles! Everyone is so nice and quick!
G. B.
Tu valoración: 5 Los Angeles, CA
They have Hot Mustard sauce. That is all that matters.