Jack in the Box

After a long night, I had a craving for some crunchy tacos, so I stopped by here to order a couple of their tacos. DESIREE, a supervisor, took my order. What irked me was the extremely slow casual pace she had in packing up orders and handing them to customers.
My order was next up to be packed/​bagged. During this time, she mentioned to an employee that there were no more medium sized containers for fries and onion rings. He went to fetch them and brought back a pack of them from the storage room and hands them over to her. Meanwhile, I was the only person waiting for my food. My tacos were sitting in the holders by the fryer. So, rather than to set the pack of medium containers down and pack my order so that I can be on my way, she spends a couple of minutes restocking the dispenser for those containers.
Afterwards, she then packs my tacos in a paper bag, comes over to the counter and hands the bag over to me, with the open end of the bag angled at 45 degrees directed toward my face, just staring at me with not a peep. No, «thank you.» No, «would you like any salsa or hot sauce» for my tacos? And certainly no, «sorry for the wait.» It’s 1am, it’s not busy at all! She utter not a word. Oh, and she didn’t even bother to give me any napkins!
This is from a supervisor, who trains new employees. Boy if she doesn’t how to provide proper customer service, one shouldn’t expect the employees she trains to do so either. Lazy, lazy and sloppy. I’ve worked in food service during my college years, I know proper customer service etiquette.

There service is very slow. It seems as though the employees are too distracted in their conversation to worry about the customers. Also, How does a fast food hamburger location run out of hamburger patties???

This place was extremely slow. Which is forgivable because things do happen without warning. But what is unacceptable is not telling customers anything while the wait. I’m still waiting as I type this review. If your in a rush I would not come to this Jack in a Box. In case you were wondering I only order 2 breakfast sandwiches.

Came in for my free double jack burger very very good it was 100 percent better than the regular jumbo jack lol

Been coming here my whole life never had a problem delicious food the soda is always on point the classic area of East los angeles surrounding it’s always a battle for me of troys burgers in the front or jacks here if I got the extra money to spend I go to to troys lol but most of the time I choose jacks to make my fries large love it here just hope they put WiFi one day

!ZERO STARS! Get your shit together, how hard is it to nuke a burger?
Was on my way to a Dodgers game, wanted to get something to eat, and what do I get a burnt as burger, and they get my drink order wrong. Never going back to this location.

All this place need to do for me to get a 5-​STARS is get my order correctly for once. I mean the whole order, because that has not happened yet. The manager has called to apologize for wrong/​messed up orders and food and offer to replace them but I have not claim any. I was quite happy she called to apologize. However, the order taker did it right but the kitchen either did not read or worse, gave me a butter jack that is cold and the sauce already soaked into the bread. Seems like it was made a while back (for someone else), was waiting for someone to order. It was far from what was on the receipt. Very poor workers/​customer services.

Horrible service they gave me my order correct the only thing is I was in drive thru I check for the sugar and cream nothing I ask for it I was told to go get it myself (hello) I’m in drive thru for something! I think they need better customer service. It could of been great.

They always make mistakes with my order, I always have to check it before leave the place, if I order a chicken sandwich I ended up having a breakfast jack

found a cockroach in my bag !!!

The workers are incompetent. Every time I go there they either get my order wrong or take a long time to give me my food. I feel like they know they’re not doing a good job so they try to be nice to you to counterbalance that, but it doesn’t work. And the food is just average. They probably don’t cool it right. I’m sure it tastes better in other jack in the box restaurants. Not

One star for the line never being long and the second star for the most-​always clean ladies restroom.
Aside from that… Not the best problem solver on drive-​thru duty tonight. I ordered a chicken teriyaki bowl meal with an egg roll, and a bottled water. Then I said, «I would also like to add two more egg rolls on the side, please.»
This is where time and gravity must have lapsed for her all together.
Cashier: «two more?»
Me: «yes, two more aside from the one in the meal.»
Cashier: «…well, the orders are either 1 or 3.»
Me: «well I just want 2 additional ones. Not 3.»
Cashier: «but they come in orders of 1 or 3…»
Me: *slowly massaging forehead* «I see that. I don’t want 3, just 2…»
*************** S I L E N C E *****************
Me: «Okay, let’s put it this way, I want 2 of the single orders of egg rolls. Can’t you just type it in that way?»
Cashier: «so you only want to add 2?
Me: «yes.»
Cashier: «okay, is your order correct on the screen?»
Me: «no, I don’t see the two additional egg rolls.»
Cashier: «you wanted 2 more? Is your order correct on the screen?»
Me: «YES.»
She must have been mind blown with that new computer trick. I should be paid for training.
In all seriousness, that really didn’t have to be so complicated.
ALSO — what’s with them always saying «ketchup and taco sauce?»
It’s a chicken bowl and egg rolls. Wtf?

High school students abound! This Jack in the Box is next to a high school and the students frequent it before, after and even during school hours. The lines aren’t too bad, the food isn’t too bad, the service isn’t too bad-​so all I can say is that this place isn’t too bad. The parking lot and drive through can get packed and I think part of that is all the students walking all over the place to get to and from the restaurant and school. If discussions about high school crushes and after-​school fights are your thing, than feel free to dine in, but I would recommend taking your meal to go or eating in your car-​cleanliness is also not too bad.
When I try to eat healthy I will get a fajita pita or a salad, but really Jack-​in-​the-​Box is Jack-​in-​the-​Box. Fast food all the way, and the best things are usually the worst things, like the tacos and curly fries :).
Best part about it, and the reason I come here the most-​the Kona Coffee, cheap, strong, and not too bad :)

This place needs better reviews!
The service used to suck here! Now? It’s amazing, the staff is really friendly, always nice, they never charge you for extra condiments either,
Munchies meals are great! Oreo milkshakes? What’s there not to love?!?
And the jalapeño poppers?!
–dead–

I have never eaten in a Jack in the Box due to the e coli outbreaks ~15 years ago. I finally decided this restaurant must be good and stepped in to try a breakfast sandwich. I would say the sandwich insides were good, but why use a junior hamburger bun? How lame! McDonald’s or Burger King aren’t this lame.
I don’t know who Jack in the Box’ target market is, but this place is sketch at best.

Ah, the local Jack in the box… Maybe it’s cause I generally have gotten sick from Jack in the Box the most (and yet I have not gotten sick from street food) that I just simply don’t trust it. But when a buddy who does trust it was hungry I finally had to give in.
Well, that’s a lie. In my early days I would come here late at night for a fixing of those Tofu two tacos for 99cents value. It’s possibly the only place open at 3−4am. That’s about the time the cravings come in.
The problem with this place is that the line is always around the block and slow as hell. I mean, it’s always slow. You could fall asleep or smoke a bow… um. occupy yourself some how in the time it takes to get to the window, they actually acknowledge you and you get your order. It might as well be breakfast time.
The food. well, the food is shit. It’s just really bad fast food and it’s pricey for what it is. Don’t let the Jack’s Value menu fool you, their food prices are outrageous for the filth they give you.
On this trip I had some guy come up to us while we were eating and mumble something. When I asked him to repeat himself he pulled out a CD and asked in a clearer voice if we wanted to buy some cd’s.
Now, I have no idea who or what they were of and the clearly BANDA music looking band on the cover was something I was not interested in. Then the dude just walks over to the bathroom. What the hell. Is that his office or something? Gotta get more CD’s that I put in storage on top of the toilet! I mean, seriously… let me enjoy my horse meat in peace.
I guess I could give this a half star because they do have those generic tofu tacos. Yes, it’s not actually meat so you vegans can be happy. oh wait, there’s cheese in it. Well, let’s be frank — it’s far from anything you could remotely call cheese. In fact, that stuff is at best space food. Soyant green to some extent.
The short of it, this place blows. The long of it is that it blows long and hard and you’ll get crappy food and jack in the box is a terrible person. Where’s his birth certificate anyway?!