Jack In The Box

Worst jack in the box experience I have ever had. Drive thru staff was dismissive when I was trying to place my order. I had to go to the window to place it. After I said it she still got it wrong and wanted to give me tacos when I never said them. I asked for no tomatoes and still got them. Was never asked about cheese on a chicken sandwich but got it anyway. I tried to call the store and it just rang and rang. It’s very obvious that no one there cares. I ended up throwing my order away. Such a waste. Very disappointed. Would give it zero stars if I could.

Worst place ever! Because their machine couldn’t read my card, which I just used twice in the past 30 minutes, they couldn’t serve me.

Stay away.
The crowd was so rough my reason for stopping was hitting the restroom. I ended up going drive thru. Woman working the drive thru must of been hard of hearing. Messed my fries up & asked my beverage choice a few times. The tacos were gross. Must have been made at least 20 minutes prior to me ordering. Ordered chicken nuggets. No BBQ sauce was given. Asked for light ice, more then ½ my cup was ice. Just missed the mark all together on this one.

Pretty typical Jack in the Box here. The drive-​through wasn’t the fastest in the world, but could’ve been worse. I ordered a salad, so there’s not really much variability there, but everything was fine. In and out in average time. It wasn’t the mess that others complained about, but at the same time it certainly wasn’t anything spectacular. The very definition of three-​stars and average.

First of all I eat at jack in the box at various locations, this morning was the worst ever, the employees name is Jose the night guy he is rude an has no customer service !! I came to order good an it wasn’t ther I said I will wait he said 10 min, which turned into a half hour plus me not hearing anything from him, as he thought it was a joke, I don’t not recommend this particular jack in the box, an after telling someone of the situation I got no compensation for my time. Jose is a fucking dick head, an only took a simple sorry but they didn’t teach him that when he was hired. Do not eat here if they don’t care about the customer

This location has made me slightly-​very sick at least the last 3 times. Sucks cuz it’s less than 2 blocks away from my place, but now that I know without a doubt that it is indeed their food that’s making me sick, I’ll never eat there again.

Jack in the box is always good, I would give this place 5 stars but I can be a hit or miss in service. My order has been wrong a few times through drive thru, but I guess that can be expected when there are longs lines during lunch. Still, the people who work here are always nice.

I never went to a Jack in the Box because I had this impression of them being the worst of the fast food chains. Actually, they have a lot of diversity in their menu and the friendliness of service was surprising.
I go to this location a lot since it’s near my work. I’m always in a hurry since I am a time limit with my lunch break. The drive-​thru ladies are always friendly and efficient. They ask if they got the order correct on screen. They never make you wait before saying hello and taking your order. They always ask how your day is going, thank you and tell you to enjoy your meal. McDonald’s could learn a lot about customer service from them. The only annoying thing is they ask you if you want bacon on every burger and fail to mention that it costs more. That’s a lesson I learned the hard way. I also find it annoying that they ask if you want cheesecake with your order? If I wanted it, I’d ask for it, but I understand corporate probably tells them to up-​sell. Anyway, this is one of the fastest and most polite drive-​thrus in Hollywood.
Some of my favorite menu items include the Grilled Deli Trio, the Sirloin & Grilled Onion Swiss Cheeseburger, the chocolate cake and the Philly Cheese-​steak. Recently they added a Pumpkin Spice Milkshake for Halloween. It’s delish!
I hardly ever go inside to eat as this area has a lot of riff raff and it seems faster to just drive-​thru and take my food home or back to work. Thanks for always getting my order right, being friendly and efficient!

I like this JITB for a few reasons:
1) Open late
2) They always get my order right
and
3) The window help is always, always very friendly.

Convenient location and open super late which are pluses. The main reason I feel compelled to review is for the characters you see inside. Got a sweet video of a middle aged man quietly lip-​syncing to Katy Perry’s Firework, along with some amazing hand gestures. Don’t even think the dude was eating, was just practicing his dance routine.
Brownie points for the drive-​thru person always asking how your day is and how their service is. But in the end, it’s just fast food.

No one here speaks English, it’s like I’m trying to communicate with a primate. Food is good but 50% chance of your order being wrong or short several items. you literally have to talk like your talking to a 4 year old. Really slow and careful. so lame! Please put people on the drive through that can communicate in English.

I stopped by this place a few nights ago. My food was fine but they didn’t give my firend his hash brown sticks. He was really disapointed. We tried to check for everything but there was a long line and it was a big bag of food.
I would go here again and give them another chance but over all i was disapointed.

This Jack n The Crack is on my way to and from work. I usually stop real quick to grab something for breakfast… either a breakfast jack or a supreme croissant and if im feeling really frisky… i’ll add an order of french toast sticks.
The ladies who are usually working the drive-​thru window in the mornings are very nice.
Ive never had a problem at this JTB.

I am currently eating their hearty breakfast bowl. This item is both a vile sludge of meat and eggs mixed into one heart attack inducing bowl, and somewhat pleasurable. Even though I find myself having to take deep breaths in-​between bites I would buy this product again. Three stars!

I used to live block away & eat there about once a day!
I was a big fan yet somebody made sure that I’m pissed enough to stop buying their food & move my business to Del Taco.
This parson was the manager!
Scarred faced ugly Mexican trash guy with a big mouth name Aljero, destroys Jack in the Box on Highland Ave, that’s right!
So if anybody from corporate reads this, please note who is the next person to be fired!
It been already 2 years for me to ban this store & eat in Del Taco, lets see…
$ 6 daily x 730 Days = $ 4380 !!!
Good job mister manager!
It all started with the fact that I always ordered my sausage croissant combo with a tomato in it.
Almost each & every time I got it without the tomato
(yet being charged for a tomato each time!)
One hectic day I had to run an errand at studio city, I was extremely hungry but also in a rush.
I drove through & got my usual order so I could eat it in the car while driving.
ONCE AGAIN, NO TOMATO!
I got pissed, can’t the slob employees do for once something right???
Anyway, I ate it since I was hungry but I was really frustrated in general for each time it happens so on my way back I decided to stop by at Jack’s & have a word with the manager.
ME: Hi, I’m a regular customer here & I gotta say that I am deeply disappointed since each time I ordered my sandwich with a tomato, I’m being CHARGED for it BUT NEVER GET IT!
Same thing happened today & I wanted to see if there anything that can be done about it…
MANAGER: Hmmm… OK so what do you want?
ME: I don’t have any particular request…
MANAGER: Ok, do you have a proof buying your sandwich here?!
ME: Hmm. I never ask for a receipt or keep it.
MANAGER: Where’s your sandwich?
ME: I ate it on my way, I was hungry & rushing, I came here to make a point, not to be investigated!
MANAGER: Well, I don’t understand what you want, if you can’t prove it why you come here at all?!
You’re wasting my time & holding the line.
ME: What? Are you kidding me? I don’t ask for anything but be treated with respect! What’s wrong with your costumer service?
MANAGER: Sir, if you wont leave, I will call the police!
ME: What? I was polite & respectful, why you talk to me like this?
MANAGER: Because I CAN!
ME: Ohh really, the least you could do is to apologize!
MANAGER: That won’t be happening!
ME: You lost a great costumer! Ask the cashiers who knows me well!
MANAGER: (trying to look busy) Sir, I don’t care, move on!
ME: F**** OFF A hole!!!
MANAGER: (replies!!!) F**** OFF you son of a B****!
I filed a complaint with corporate yet that store lost my business forever, I am not some Hollywood bum to be talked to like that!
(see pictures).
Jack in the Box corporate are obligated to FIRE this gestapo manager & put a person who knows what service is, like the nice manager lady on the Fairfax location.
This is not NAZI GERMANY! There’s a way to treat people!!!
YOUR LOST! NOT MINE!
Yalla Bye!!!

Sometimes you are drunk and hungry and you want the closest salty fried thing you can find. Then you find yourself in the Jack in the Box drive through at 4:30 AM.
Then the woman at the drive through tells you that this 24hr Jack is closed. «Closed, I thought it was 24hrs?» «No, we’re closed until 5» «So, you want me to just hang in the drive through for a half an hour?» «That’s up to you sir»

Seriously, if you need to read a review of a fast food joint to decide whether or not to go… it’s just unnecessary. You don’t set out to go eat at these places you go because you worked late or it’s just convenient for the moment and you want to put something into your body that resembles food.
Jack in the Box is the worst of the «fast food» chains here in the Los Angeles area. Tasteless hamburgers and a menu that changed for the worse. The one next to my house has finally taken the bulletproof glass wall down though which means my neighborhood is safer. But the amount of homeless people camped out front guilting you out of your taco money is still pretty sad. And by sad I mean I just ignore them.
When I lived in Hawaii we had a Jack in the Crack on the first floor of our mega-​condo and I ate there almost every day. GROSS. The mayonnaise on everything made me sick and if I forgot to request NO mayonnaise then I had to wipe it off on the drapes.
Rally’s, In and Out, Burger King, Taco Smell and even McDonalds are so much better.
The fact that they are still using a clown head man but aren’t considered a «children friendly» place like McDonalds with it’s Child-​Habitrail Playground and SUPER FUGLY clown Ronald, says something about the confusion of their target audience and what their tastes are. If I were the Head Clown Head in charge I would hire 20 stoners and drunks and see what they gravitate towards for munchies and then make the menu completely geared towards this crowd (the college kid/​nightclubbers and fatty office workers). I would offer every item Fried or Non-​Fried, with cheese or extra-​cheese and have 40 different sauces. Cool stoner sauces too like Cheeto-​Flavor or some Really Awesome Green Stuff. I don’t know what it would be but it would be awesome and everyone would have to stick their french fries into it.
I just think Jack needs to either rethink his target audience and redo the menu completely, or close. I vote close so that an In and Out will open in it’s place. P. S. Is there a reason no one has done a deep fried Twinkie in chocolate sauce yet? Am I too stoned?