Gladstone’s at LAX

AWFUL SERVICE!
This is my second time here and since I missed my flight I wish to eat the fish and chips and kill some time.
I requested to sit right next to the window, and they told me right away there are no table available. Right away I saw a table of people leaving and I was like ‘Oh, they are leaving now so can I please wait for that table.’ So they were like ‘If you want to wait then we will clean it up for you.’ (End up I didn’t even sit on that table so there were other window side table available) So i waited quietly right next to the hosting table and just browsing thru my ig.
*I don’t see a problem with that, so you tell me please.
It was a sense of feeling when someone is starring at you. So I look up and a older lady was looking somewhat scary and straight up STARRING at me like I did something horribly wrong. (If I had to explain it, she looks like I accidentally snap her face or something) She looks like she wanted to kill me with no facial expression just straight up starring. WTF! Then she used a bad tone and said ‘You need help?’ And I was like I am waiting for the table. I can hear her gossiping about me standing there saying shit like ‘what is she doing here… standing and looking at her phone’ and her coworker has to explain to her that I was waiting for a table next to the window.
What the heck is that kind of customer service???

This is a disaster. Simply the worst burger I ever had. It’s flavorless, greasy, feels unhealthy to no end, the cooking wasn’t done as requested. $ 17, a burger should be somewhat decent. The service was also sub par. I can’t wait to go to Burger King next door next time, that’s how bad this place is.

This places food tasted good till I ate mold on my bread and had to ask for the manager to actually come to the table not just take the food off the order. Acted like it was normal to have that problem. Never again

Our waitress was great! The food car quickly as well! I was quite impressed with the calamari serving. It was in a beautiful dosplay

This was the only restaurant in a very depressing looking terminal at LAX. $ 15 for a breakfast burrito…$ 16 for 2 eggs, bacon, home fries, and toast… c’mon. The food wasn’t good and when the place got packed the service was horrendous. We’re lucky we got our check and then, after waiting 20 minutes with a credit card out on the table, we finally walked it up to the bar to pay there.
Then we had the joy of coming back. Why? Booze of course. It’s the only bar in the terminal and we had 90 more minutes to kill because we got there super early since the TSA lines were supposed to be long. Tried a double ($ 20 each) and it tasted like a single so we gave up again and cut our losses. I will give LAX some credit for serving booze really early in the day as we don’t have that luxury at JFK.

Unless you’re boarding an international flight in the Tom Bradley terminal, avoid eating at LAX. The food is similar to the garbage they used to serve on planes: bland, overcooked and disappointing. For half the price, you’re better off lining up for fast food.
Gladstone’s, like other faceless restaurants in the domestic terminals, is staffed and operated by the LAWA concessions provider. Service is usually slow and distracted, with frequent shortages of ingredients and menu items. If you want ketchup or Tabasco, reach behind the bar and get them yourself.
On my recent visit to Gladstone’s, I ordered the breakfast burrito – a warm cylinder of overcooked scrambled eggs with tiny pieces of sausage and pepper. It reminded me of a motel buffet, where you scrape rubbery eggs from an aluminum chafing pan.
The only excusable reason to spend money here is the bar. You can get a decent gin & tonic or mimosa at 9AM, self-​medicating for a long flight ahead.

My flight got delayed so I decided to eat here. I ordered a breakfast scramble. Cool. It’s like the food at the cafeteria at my job but twice the price. It’s the airport. Whatever. But what really gets me is that they put ice in their orange juice. When has anyone ever gone to a restaurant and got ice with their orange juice? I asked the guy about it and he said he could’ve swapped it out for me. I thought he meant he was going to be swapping it out. He brought out the bill. I paid. I asked where my orange juice was without ice. He said he’d have to charge me for another one. I want my orange juice without ice and this is completely absurd.

Eh its an airport bar– don’t expect too much.
I asked the hostess how long the wait was for two people and she wordlessly grabbed some menus and sat us. (therefore, no wait!)
BF ordered the bleu cheese burger and I got the Fish and Chips. Both were good– my fish and chips were crispy, served with tartar sauce and a side of cole slaw.
Try the key lime pie! It had a nice graham cracker-​y crust, and comes with a dollop of whipped cream.
Service was good. (Saw the server kick a chair to move it aside, which was kind of exciting?)

Worst service ever. Server was irritated from the moment we placed our drink order, when she tossed our app at us, and then when she threw the check at my boyfriend. I get that it’s 11pm, but come on. Also pricing is ridiculous lol, even for an airport.
Also — anything extra, not priced, that we asked for (i.e.:water, ranch, hot sauce) was not delivered and when we kindly reminded our waitress she got angry and disappeared. Another waitress delivered about 10 minutes later, as we finished our meal.

My boyfriend and I came into Gladstone’s and ordered the grilled salmon. It came with a mix of veggies and the most amazing rice I’ve ever eaten. The salmon was cooked perfect! We couldn’t stop raving about the rich flavor. The meal deserves 5 stars!!!
Unfortunately I have to knock it two stars because of the FILTH of this restaurant! I can look past a grumpy waiter, or a long wait, but cleanliness I cannot. As I’m enjoying my fabulous meal, I look up and see THICK dust along the railing on the ceiling. I also see this thick sickening dust on the windows. Also marks, prints, smudges, and who knows what else smeared across the windows. I don’t even want to think about what their kitchen might look like. Disappointing!

Came here before my flight and decided to grab some dinner and wine. Not a fan. The got the 9oz of the cabernet which was massive but tasted really light and gross. For dinner, I was planning on getting the flank steak but the server showed us a new menu item that was steak and cheaper so I got that instead. It was an okay plate of food.
The steak portion was TEENY. It had a spicy green salsa on it that I could have done without. A1 is better. The salad had an interesting dressing. There were fried potato wedges which weren’t bad. It came with quinoa which was nice. But overall, it was a weird plate of food. I just wanted steak!
The server I had was really good but the other bartender/​servers were terrible. I asked the lady for my check and she forgot about it. How difficult is it to print a receipt when you are working only the bar area? I come to LAX a lot and I would not come back to Gladstone’s. It is overpriced for the quality that you get.

Came here because I was trying to find some fish tacos. I found some. They were bad.
The tacos were drenched in guacamole and sour cream and had virtually no flavor. They also came with rice and beans that were unnecessarily cheesy.
Overall, bleh.

Had the tacos. Okay food and service was good, despite the fact that my waitress kept calling me «honey» and «sweetie.» Do I have that much of a baby face? :-) If you’re reading this — you don’t have many other options in this terminal. Just grab a seat and deal with it.

This is probably the worst restaurant I have been to in the past 5 years. The hostesses are chatty pigs who don’t give a shit if the phones are ringing. You will sit at the bar and wait for someone to take your order. The staff are generally grumpy and pissed off.
Only for the desperate is this place. I went in for a pre flight beer and it wasn’t worth the trouble. Put this place out of its misery.

Was greeted by a cheerful hostess, and seated in a comfortable booth for four, even though we were two.
Arturo took our order ASAP, and the drinks and meal were before us in no time. Prices varied to expensive.
Large Pub Burger (shared), fries, and coleslaw were good. Wine and Heineken were a tad high, but to relax at LAX before our flight, we didn’t mind. We were not rushed.
The rents must be exorbitant, and everything is relative.

I only come to Gladstones if I’m desperately hungry or have the desire for a quick buzz before my flight. Other than that, I wouldn’t really recommend it to anyone. The prices are quite high at this restaurant, are you surprised?! Well don’t be… it’s a restaurant in an airport, LAX for that matter.
The restaurant is almost always busy and full since it’s the only one near all the main terminals. If there is a sports game playing, you are guaranteed NO seating. If there there is a recommendation I would give to the owners, there should be a time limit for people eating there, just so others can actually eat and have a drink…
You get what you pay for when it comes to the food. So like I said, I only come here if my stomach is eating it’s stomach and I need a quick buzz…
Solid 2.8−3 stars.

A decent restaurant if you’re stuck in the jetBlue terminal 33 at LAX. It’s either this or Burger King. I have to say, for all the traffic that this airport gets, it and its offerings, are pretty crappy.
My boss and I grabbed a couple of chairs at the bar. The waitress came over to us right away. She was friendly and we had a playful banter. We ordered a couple of Bloody Mary’s (double shots) and the 30 piece shrimp cocktail. I was concerned about the size of the shrimp, but was assured that they were medium. The drinks came out quick, served with a slice of cucumber, a stalk of celery and two wonderfully briny green olives. The drink was a little watery, but the spicy kick made up for the lack of loose consistency. The shrimp came out a few minutes later. They were served in an oversized margarita glass, atop a bed of shredded iceberg lettuce. We were also given a plate of lemons for squeezing, and a cup of cocktail sauce. The shrimp was in fact, medium in size. They were very limp and lacked any flavor. I would guess that they were frozen and defrosted, just before we were served. Spritzed with lemon, dunked in cocktail sauce and chased by a swig of Bloody Mary, they were edible.
I ordered the Cheddar Bacon Burger, it was good, albeit a bit overcooked. The coleslaw was flavorless and a little too wet for my taste. My boss ordered the Grilled Fish Tacos, I enjoyed my bite. The fish was firm and well flavored. The Spanish Rice was decent, and the beans were good.
I guess… given the choice, I would still pick this establishment over Burger King.

This review is for the bar area only.
Against our better judgement after reading reviews, we still decided to grab a drink while waiting for our flight out to Vegas. It was even pretty crowded but found a couple seats at the bar. It was sticky. There were little flies everywhere. *gag*
We ordered two whiskey on the rocks abs one ginger ale back. I swear as we waited. More flies seemed to show up ahhh. My gf asked for a ‘back’ so it’s just like a small glass no ice, just to get the taste down. But the bartender poured a regular sized glass with ice and of course charged her for it.
I’m pretty sure our bill was like $ 40. Yeah listen to all the reviews and skip this place. There’s no where else in Terminal 3 to pregame so you’ll have to wait til you get to your destination.

Gladstone’s is one of those airport restaurants that gives all the other airport restaurants a bad name.
This is in the already-​cramped Virgin America terminal, and this is basically the only sit down option besides Wendy’s and Starbucks. So really, everyone has to come here and they have a captive audience when you’re waiting for your flight. We had to wait about 30 minutes for a table for four.
When we sat down, we were shocked at the price gouging going on here. $ 27 for a blackened salmon that was probably frozen right before it went to the fryer? No thanks. Everything here was very expensive, and incredibly mediocre. I don’t really get any satisfaction from being gouged, so I myself didn’t order anything. But I stayed there and sat with my friends, who were as equally unimpressed with the food as they were with the prices.
Overall, you don’t really have many options for food in this terminal besides Gladstone’s, but I still wouldn’t go here.

LITERALLY JUST PRAYING I DON’T HAVE FOOD POISONING.
My $ 12 ~unshaken~ margarita looked like a green neapolitan. It tasted like sugar. Service was thoroughly unfriendly.
Y’all, just don’t get fresh food at the end of the day at an airport. also, y’all, don’t go to Gladstones.