El Sereno Shoe Repair

Friendly customer service, went in to get my heels cut off. He was very informative about how much he can cut off and why. Got my heels the next day as he promised. I highly recommend this place to fix your shoes. You wont regret it.

I just had my old Ecco dress shoes repaired and polished at Alfredo’s.
He consistently does craftsmanship quality work and my shoes always look as good as new (with the bonus that they’re even more comfortable than my new ones as they’re already broken into my feet. :)
Cheers! :)
DocMikeChiro

Ok… 1 star being given but if i could give a negative star, i would! I dropped my 3 pairs of shoes off (heels that just needed a new rubber tip at the heel cus they were worn down, on a Saturday afternoon. The man, i assume the owner, said he’d have them finished and we both agreed that i could pick them up next week on the following Saturday. He said i could come in anytime between 9am and 2pm. I showed up that Saturday at noon and he said he didnt finish them. Are you kidding me??? 1 whole week just to put replacement rubber/​plastic tips on the heels? He said i could come back in an hour and he’d have them finished! Ok so wait… you couldn’t get them done in a whole week and now you’re gonna finish them in an hour? I said I’d be back.
I went back 3 ½ hours later and to my amazement… he wasnt finished!!! He said «oh you can come back at 5. Wth!!! This place isn’t just down the street from me!
I went with this place after all the positive reviews on Unilocal and i thought… ok cool… i found a place to repair ny heels and shoes, but when or rather IF i get my shoes back, this will be a lesson learned and the LAST time i go here.
Oh by the way… as i was waiting to be told my shoes weren’t ready, another lady was walking out and i guess was told the same, cus she looked to me and shrugged and said. «they were supposed to be ready yesterday»… sounds like this is a common occurs l occurrence with this guy/​place.

I took a pair of leather boots and a leather purse for repair and the man did a beautiful job on both! I almost didn’t recognize the boots when I picked them up, they looked like new. Will definitely be returning for any shoe repair needs.

I dropped off three pairs of boots here to be repaired: some vintage Zodiac boots, a pair of vintage fringe leather boots and my Frye Carson Lug Boots (which lost their heel way sooner than they should have for the cost of them but thats on Frye).
Anyway, the gentleman was very informative regarding the needs of each shoe and provided a price quote immediately. One of the older pairs needed an entirely new sole built on each shoe. The Fryes just needed a new heel and the Zodiac needed a glue down from the leather to the sole.
I came back a week later when they were to be ready. I was informed that they needed one more week because of some materials that hadn’t arrived. I came back the following week and was wowed by the work and craftsmanship on all three pairs but especially the two pairs that needed a more serious sole and heel fix. All parts matched the original boots magically. They all felt great when I put them on and now I have three pairs of leather boots back in my closet! Thank you El Sereno Shoe Repair. I was impressed with your kindness and professionalism and will be back for any other shoe needs.

Great place! I stopped by around 12 pm with my heels that needed the little tip to be replaced, there was no one there at the time and I told him I needed the shoes by 1 pm and he said he would try to have them done. I called him at 12:50 and he said to go pick them up, when I got there it was super busy but he already had my shoes done and perfectly done. Only 5 dollars! Definitely going back to save all my heels!

Went for first time at sister’s recommendation. 2 pairs of expensive heels needed new heel tips. Alfredo said it was 3-​week waiting period, but when I told him I’d driven a ways, he immediately worked on them. Pleasant exchange, very reasonable prices, solid job, 15 minutes wait time. Will definitely be back.

I was trying on my shoes for vegas to find that hey didn’t fit, I called this place 9:00 am on the dot and he told be that stretching generally took 24 hours but that if I took them to him he would try to stretch them as much as possible by 1pm for $ 5!!! I rushed over just got my shoes and I’m ready for vegas! He even gave me advice about my life long shoe problem of having a small bit wide foot!

I go here for all of my shoe repairs. My Marc jacobs, Michaels Kors, Calvin klien, Tory Burch and other awesome shoes get the TLC that they need to last long. The man is honest and will tell you what your shoe needs. A true craftsman. I love this place!!!

I was very pleased with the prices, repair, and customer service! I took in two pairs if pumps for heel tip repair and the owner did a great job and prices are very reasonable! The owner also went above and beyond and repaired other things (i.e. peeling shoe tip, cleaned scuffs)! It’s very obvious that the owner takes pride in his work and seeks feedback if customer isn’t happy with repairs – personally I have no complaints! I definitely keep coming back and highly recommend this place!

Omg!!! This guy works magic! Fixed my high heels and my husband’s dress shoes at a very reasonable price, I will be bringing more business, look no further!

Continuing my love for El Sereno Shoe Repair, I drive 60 miles, one way, to take my shoes and purses for repair. Owner Alfredo is beyond 5 stars. I recently took a beaten up satchel to him which was ripped and looked ready for the trash. I begged him for a repair, saying it was of sentimental value. He was reluctant initially but finally agreed. He made that satchel look close to new again, sewing under the lining as only a magician could do, finding matching leather to repair a tear at the handle of the bag. Unbelievable craftsman.

Been going here for years. Super knowledgeable does a tremendous job for the price. I bring him belts and shoes and am never disappointed.

do not take your stuff here. the place is a mess inside! I brought a purse in to be refinished and I came back to get it (a few months later) and the guy can’t find it! he said he is still looking for it, but I will never bring another item to this place. he was also very rude to me on the phone.

Excellent service. He saved my vintage boots from being dumped at the goodwill. Beautiful workmanship! I bring all my shoes for repair here!

Had a pair of heel boots that the tips were worn out and uneven so I took it to this place based on the reviews. I was super pleased with the way it was restored and only for $ 5! And the nice guy buffed out the scuff marks as much as possible, how awesome is that! Definitely coming back.

El Sereno Shoe Repair saved my favorite pair of riding boots! Having a not so great experience previously at a place in Windsor Square (you would think otherwise, right?), I realized that good repair had nothing to do with the location of the place, but the people working in it. These people know what they are doing. Extra points for giving me a discount for paying up front (they take credit cards), and for giving me some education on how to better care for my boots, not to mention giving them a nice clean.
I will be back!

Alfredo is tops!
I take my every day shoes to El Sereno Shoe Repair for repairs, such as fixing eyelets, sewing something that has ripped, and wax/​polish/​shine (when I don’t want to do it myself). For simple punches or sewing, Alfredo sometimes fixes it on the spot and I am on my way. Otherwise the turnaround is usually 5 – 6 days, sooner if you tell him you want it done sooner. Prices are more than reasonable.
In a previous life, Alfredo manufactured all varieties of leather goods, including belts and Sam Browns for the LA-​PD. He’s been at this location for decades. He knows his leather.

I love coming here. The shop owner is genuinely kind and you can tell he knows his stuff. He’ll tell you straight up if your shoe is worth repairing and how to do it best. Repairs are reasonably priced, to boot; pun intended! The place is a little hard to find; so just look for the repair garage and the shoe shop will be right next door.

Thank you for helping me keep my favorite shoes in shape. I have taken a few pares (sentimental value) but omg! He left them like new!
Thank you for doing a great job and I have to say the price is really fear & he is a very nice man.
Than you.