H&R Block

I really liked H&R Block in Belmont Shore. Patricia has been great, and is a retired IRS Auditor so I feel very secure with her experience.
I was impressed with H&R block’s special that I could get ½ off of last year’s return prep from another firm.

Patti Salkowski is a saint. I had someone royally mess up my taxes a couple years back and it haunted me. She was able to correct all the mistakes of that year and give me piece of mind. It was a very easy and informative process and I am self-​employed. Of course I went back to do the next year with her and it was just as enjoyable. She answers all of my questions and is very easy to contact. She just did an amendment for me as well and I am again very satisfied. I will be back for more. Everyone in the Belmont Shore location has always been very friendly and helpful. I will be returning. I recommend Patti to anyone.

I am so thankful for the support, guidance and excellent customer service from the sweet Tanisha Williams from HR Block. SHE ROCKS!!! She helped me through every step of the way and even went completely out of her way to help me through some difficulty I was having to file my taxes. She really got to know me as a customer and really took her time to make sure my tax return refund was correct and listened to some pretty silly questions I had since I’m not super familiar with the tax filing process. I’m beyond satisfied with her excellent customer service and professionalism. I’ve never been to HR block for any financial services before so I didn’t know what to expect but I will definitely be back in the near future! Thanks to Tanisha Williams and the awesome staff at this HR Block location. I have recommended and will continue to recommend others to her and the services they provide. She’s awesome! Thanks Tanisha!

H&R block is fantastic. Took my taxes to them last year, I had done them myself, but was having issues with some complicated items such a rental property. They fit me in, even though it was the end of the day and did a free second look. David Tran was exceptional. He was very patient with me (I am not the most organized record keeper), got me in on a very stressful day for me, and then he found me lots of deductions I had overlooked. Bottom line is he saved me tons of money and was so polite and courteous and really knows his stuff! They won a customer for life. I won’t be going anywhere else to do my taxes.

Tax time is here again and without a doubt, I’m back at this location to see one of my favorite people for the third consecutive year, Lois! She is a delight to work with and makes filing my taxes less of a chore. Lois is always helpful in thoroughly answering my questions, completes my paperwork in just one quick appointment, no matter the questions and changes that may come up from previous year filings. She is incredibly well versed in all things tax related and she is just a delightful person in general. She has a great memory too (about previous year filings)! She’s always smiling and goes the extra mile when it comes to my paperwork needs. I would highly recommend her and her colleagues at this H&R Block location. Every time I call, they are very welcoming and helpful. Thank you again and see you next year!

Very helpful. I went to this location at 9 am on a Sunday (they don’t open until noon on Sunday’s). I was helped anyways, Louise was amazing and very helpful. She explained all the forms and helped me get the best refund possible. She didn’t even care that I was there before noon without an appointment.

I am a H&R Block fan. I trust they will always be thorough and accurate in assessing my numbers. My appointment was made early this year and I was a little aprehensive when they told me my regular agent no longer availabe. My appointment was made with Tanisha Williams.
I arrived a few minutes early and Tanisha came to greet me. I found her to be highly personable and engaging. She proceeded to review my statements and ask the important questions. She took genuine interest in me and my situation and did a great job for me.
I would recommend Tanisha and H&r Block on 2^nd Street to anyone as Tanisha was very professional.

I just came here tonight and Tanisha helped me with my taxes. She was very friendly and welcoming from start to finish. She was also thorough and explained everything as we went along with the process. I really feel like she had my best interest in mind since she made sure I understood everything. The process was quick and she was able to answer all the questions I had. Also very personable, which made for an overall great experience! Thanks Tanisha!

So I called in last night and 8:03 p.m. To see if my husband and I could come in and do our taxes. I was told no that we couldn’t come in because it was too late and our taxes sounded like they were difficult and would take awhile to complete. I hate to be «that guy» but what horrible customer service! And complete laziness by the staff and receptionist that answered the call. I guess they weren’t in the mood to make money last night.
I decided to call and try the location on 7^th street and Orange in Long Beach, Ca and they took us in at 8:45 p.m. We started our taxes and were out of there location by 9:12 p.m. They are a great example of what customer service should be. As far as the location in Belmont Shores, they suck and as a Disabled Veteran I was completely disappointed.

As a single parent of a three year old, every dollar counts. After returning to work in 2013 and filing my own taxes; I was disheartened to receive a letter from the IRS (¹²⁄₂₀₁₄) stating that I owed nearly half of my total earning for the previous year. I was panicked and was relying on the possibility of a minimal return for 2014. Since my earning were barley getting us by for the year.
I was able to schedule an appointment the following day after having received my W2. Unbeknownst to me Patricia (Patty) S. was put in my life. She initiated her hospitality from the start, making sure there was coffee available; since I was the first client of the day. Not only did she bring me to tears when I was told how much I would be getting back .
But she extended her time, effort and knowledge well beyond anything that I could have imagined. There are «Great People left in the World!» She made several exceptions to her normal work day to rectify my IRS issue, so that it could be completed prior to my relocation to another state the following day. I would highly recommend HER for any tax needs that you may have.

I had the pleasure of meeting and working with Patricia Salkowski. She was honestly the best experience I’ve EVER had when filing taxes. She found a mistake that my prior accountant made and ended up getting me a nice chunk of money from a few years ago! I am SO glad I found her and plan on keeping in touch and having her do my taxes from now on! Efficient, personable, and explained everything perfectly! Thank you Patricia!!! This place rocks.

My husband and I always go here to get our taxes done and always specifically ask for Joe Lanning. He is very professional, does a great job on our taxes, and he really takes a personal interest in your file. In the past we received a confusing letter regarding something in our taxes and he took the extra time to help us respond properly. We ended up resolving the issue with his much needed help! Also, I love his bow tie!

Marney had helped me out the last two tax years. Making an appt online is the best. I walked in and was helped immediately. Coffee was ready and I was taken writhing 5 minutes. The explanations of everything are great. I’ve really appreciate the help of HR Block during tax season!

Marney makes doing taxes a «piece of cake!» She’s very knowledgeable and explains everything to you. She’s also quick!

THE WORST COMMUNICATION EVER! I made an appointment with Marney a week ago and today I got Yazmin instead. There was no COMMUNICATION as to why this happened? An explanation would have been nice, or even a choice for that matter. In addition, my tax «professional» continually checked her cell phone as she was doing my taxes!!! She also spoke Spanish to another employee as I was sitting there, obviously excluding me from the conversation. As a communication professor, this was the single WORST customer service I have EVER had! This affected H &R Blocks credibility as a corporation, a local business and more than likely the quality of my taxes. I am going to tell EVERYONE I know about this, including my 250 students!

After not filing my taxes for the last seven years, I bit the bullet and brought them in here. Lois was extremely helpful and thorough. I won’t think twice about returning next year.

Joe Lanning was my best experience of H & R Block out of the past 5 years of using their services.
He is a shinning example of what a Tax professional should be.
I will return again to this location as long as Joe is working.

It’s true, this office does live up to the hype. When I called in two weeks ago to set an appointment, I asked the friendly receptionist to hook me up with someone who was seasoned. I was being audited and needed to file an amended tax return. The receptionist assured me that Lois E. Smith would be great. And– she was right!
When I came in, I explained what I THOUGHT was wrong with my tax return. Lois carefully went through my previous tax return and found a ton of errors, and told me what was wrong with the previous return. She worked over two hours with me (mind you, an hour after the office was officially closed) to help me get my paperwork straight on what I needed to send to the IRS. She showed me the numbers along the way and consistently kept me in the loop. I actually think now, I got quite lucky finding her.
I highly recommend this office. Everyone is friendly and knowledgeable. Lois did a great job and she made a client for life today.

Marney Kincaid is fast as lightning!
I had a relatively simple return this year, and I think I was in and out in less than an hour. She even accommodated my 30 minute early arrival to our scheduled appointment!
Last year I had a complicated return and she still completed it in a timely manner, maximizing all the deductions she could — she saved me almost $ 2,000 from the amount I had gotten prepping my taxes myself. She exudes confidence and skill — everything you would want in somebody minimizing the money you possibly owe the government.

Marnie is the purrfect tax person!
Quick like a cat,
sharp like a cat claw,
and confident like she haz
9 lives.