Nordstrom

A friend sent me to Nordstrom because I needed an unusual sized bra. I was immediately beset upon by a small sales woman before I was even able to look over any merchandise. She hauled me and my sister into a fitting room to be measured. She measured me and refused to tell me the chest measurement but insisted on us staying there while she went and got samples in my size.
Apparently my cup size is larger though the band was the same and I put on the samples which were nothing I would have ever selected. I noticed one side was a little full and asked about another cup up and she insisted I was this size and refused to let me try it. She went and got more to try on after I told her that I don’t do mesh or padding so she brought back examples all wish mesh and in styles that were itchy and cut into my shoulder. I was there to find something that wouldn’t do that but since she insisted on pulling what I was going to wear or the brand that I was currently wearing. We felt held prisoner in a fitting room!
My friend also asked to be measured and fitted and was totally ignored and I got a Pretty Woman feeling that it was because I was in a hound’s tooth jacket and she was in a CircleK t-​shirt.
I finally had had enough and said that we were leaving and she tried to push these same bras on me and I explained to her again what I was looking for. Right outside of the fitting rooms was the bra I would have bought, in the right size, right material, color and brand. I left utterly exasperated. I will just mail order from now on. Go to Nordstroms she said. It will be fun she said. Sheesh!

Ordered something with them to deliver to my home and two weeks later got an email saying it was not available and they canceled the order. Third time this holiday season they did that to me. Never going back rather go straight to the supplier.

If you have any color pigment in your skin do not ship here! On more than one occasion people either walk by me or refuse to help me. The people that work here are completely racist! I moved to Highlands Ranch and this is the closest store to me. I used to live in Boulder and never had a problem at the flatiron location. Not to mention I used to work for Nordstrom. Beware no one should be treated with such a lack of human dignity!

Absolutely best service hands down. Love their makeup/​beauty. They are the *best* (yes I still love getting my Laura Mercier, and now just expanded to Philosophy.) I am so excited they price match where right now through Thursday (tomorrow, ¹²⁄₁₇) a lot of beauty and perfume/​cologne items are 10% off.
Started getting Mens clothes there (no, not for me!) and really enjoyed our experience in that area too. Someday I will head to women’s, but that will happen after my kids get out of college. :)
I can’t think of a better place to go then here. If you are looking for top notch service. Martin is fabulous, along with Melissa too.

I have always had great experiences at this Nordstrom location.
Today I had to return a blouse I bought online. The whole return process took under two minutes. The Nordstrom staff are very professional and helpful.
I used to go to the Nordstrom at Cherry Creek. But the people at the park meadows location are so wonderful that I drive out of my way to go to this one when I am in town.
Also, Nikolas at Dior is exceptional. I would highly recommend him to anybody looking for Dior products.

Terrible. If you are looking to get your bridesmaids dresses here, please change your mind. If I could give this a negative star review, I would. My best friend is getting married in October, and we ordered our dresses for the bridesmaids in March. That’s SEVEN MONTHS and they JUST told her they can’t get them here for the wedding. That means that she will have to change her wedding colors… So pretty much the WHOLE WEDDING theme in one month. Thanks for absolutely nothing, Nordstrom. They didn’t even offer to pay for the dresses or comp her for anything. I have been a part of many weddings and this was BY FAR the worst bridesmaid dress experience I have ever had. Figure out how to order a handful of dresses within a 7 month timeframe, or just give up the wedding business! Awful.

I love that my favorite department store is right across from the hotel I am staying at! I stopped in to find a lip treatment from the dryness on my lips! I walked up to the Kiel’s counter and the lady who Mann that counter is soooo Rude! She was so pushy on her products! She made several comments like I wasn’t able to afford certain brands. She even recommended her favorite brands, which is ok. But she should have asked what the customer wanted FIRST. I’m well aware of the Skincare industry and for her to imply that I wasn’t able to afford a certain brand is unprofessional and upsetting! The Fresh business manager Debbie Meader was soo kind! She showed me some lip treatments and the promotion at her counter. I ended buying more than I needed. Im a Nordstrom cardholder and therefore was able to get my triples points today! Thanks to Debbie for informing this! I’m from out of town and only met one true kind soul in Denver and it was Ms Debbie at Nordstrom! I would definitely go out of my way to buy from her and get my products shipped! Exceptional customer service is VERY hard to find! She was not pushy at all!!! I recommend anyone visiting to look for her to serve you!!!

I love this location! I ordered a Movado online and was waiting at the counter for it. In the 5 minutes that I waited I had about 4 different associates walk by to see if I’d been helped’ the customer service here is great! Not to mention they have the best inventory of Movados. The other malls have a select few.

Why is Nordstrom the greatest place on earth?! Honestly I’ve never had a bad experience here. Staff is always SO helpful and friendly, there is nothing they can’t do. There’s never been a time where I’ve had a hassle taking something back. There’s no judging, I’m on the cusp of the larger end of the brand name jeans and they already seem to know what I am looking for (hence my recent huge purchase of three pairs of jeans that were not on sale). I can come walking in dressed up or in a pair of sweats and I’m still treated the same. Actually I know this because I’ve tested it out several times. I often buy from Nordstrom if not only for the reason that I always lose my receipts and the return policy is amazing. Also recently I bought a pair of shoes, only to see they were on sale for a much lower price a week later. Just to see, I did an online chat with a rep who immediately refunded that portion. If they don’t have your particular size, they will ship it to you — oh, did I mention all shipping and returns are free? Well done Nordstrom, you have exceeded all levels of customer service via in person, on the phone and online. Keep up the good work — this is why you have faithful repeat customers!

My husband and I have always had great experiences at this nordstrom location. Last week, I was interested in a pair of shoes that were out of stock. Kelly, the shoes sales associate offered to order them for me with 2 day shipping so I could have them in time for my trip out of town. This all happened right as the store was closing and I’m sure she was ready to get home but continued to provide great customer service even after the store had closed. We will definitely continue to shop at this Nordstrom.
Also, the baby department here is way bigger than at other locations. I live in Denver and prefer to drive to this store to purchase my sons clothes because of the bigger selection.

On Saturday I went to Nordstrom & they were so rude. I was looking for some new shoes, & I got kicked out of the shoe aisle because they told me that A lot of people are looking to buy some shoes, & of course I was in the more high end area & I was just browsing & a white young lady tells me to leave immediately. I was so mad. & asked for a better reason. She didn’t even say anything. As she was going to open her mouth I left & told an older man that you guys need to hire more mature professional employees, not ones that talk a butt load of crap. You may work at Nordstrom but I bet you can’t afford the shoes I were to buy.

Went to the Bridal Suite at Nordstrom and didn’t feel welcomed at all because I didn’t have an appointment. So I looked around and no one was there!!! I know what size, color and the designer. Just wanted to try on different styles. Brought me one dress and pretty much said to make an appointment next time. You can’t help me? Never came to see how I was doing. I had to venture out to see if she would zip up the back. Took the dress off and left. Thanks for all the help since you were so busy! The website says appointments are recommended not required.

In the men’s shoe section, they do shoe shines for $ 2.50. Can’t beat that price and it looks just as good as anywhere else I have been. They actually do golf shoes too — $ 4.50.

Okay I love Nordstroms more than anything however I got a gift card there and every time I go there I go to get lipstick from Mac and they are always out of my color

I love this store! And the mall is great too.
I’ve been here a number of times and always hit up Nordy’s to check things out. Helpful staff in Encore and just got another new pair of sunnies the other day, from Cat. I also checked out Anastasia for a brow wax and now I’m hooked on that! Megan did a great job and I left feeling awesome.

In the dresses department looking around for a ball gown. So many women working right now. We were not greeted. Rene asked is if we needed a dressing room and then disappeared. All she was doing was putting people in dressing rooms and ringing up people. Didn’t help with sizes or ask if we needed anything. I thought this was Nordstrom. We aren’t the only people feeling this way. Too bad. Nordstrom’s has forgotten where they came from — great guest experience.

Almost all of the brands I love, both casual and dress, under one roof! Nice selection, helpful staff, clean bathrooms, and a great café. Try to hit them during a sale, otherwise they can be a bit pricey. They have a generous return policy, but try to keep your receipt just in case. I always look forward to a visit!

I purchased a pair of 7 jeans cash, did not have receipt. Paid over $ 200. Went to exchange them because they ripped and are clearly defective. They refused to take them. Absolutely shocked because of their so called «No Questions Asked Return Policy». I literally know of someone exchanging Tory Burch shoes because their dog ate them with no receipt.
They made me feel awful basically implying that I’m cheap and should just buy a new pair of jeans. That it’s normal for so called premium jeans to rip the way they did. If I was concerned about longer lasting jeans, I should buy Levi’s. Completely offended and will no longer shop at Nordstroms.

I shop at Nordstrom every time I come to Park Meadows Mall. I tend to buy all of my skincare products from here especially from Clinique.
The only reason why I gave three stars is because the service always sucks when I go! I always see workers just standing around talking to each other or just standing there. It makes me even more mad when I see those workers help «white» folks immediately when I’ve been standing there for a good 5 – 10 minutes. It’s always someone from a different stand that helps me! But they tend to always give me the wrong product when I specifically show them I what I need. I always end up having to go back and exchanging it. Such a hassle!
I probably will just go to Nordstrom to eat at their restaurant!

This is a great store and supposedly one of the largest in Colorado (if not the largest), which means they have almost everything you could be looking for.
I’ve always found the staff attentive and willing to help, and do not disappoint when it comes to the high customer service expectations we’ve become accustomed to with Nordy’s.
I haven’t spent much time at the Cherry Creek store, but I think I prefer this one.