Aaron’s Sales & Lease Ownership

INCOMPETENT! UNPROFESSIONAL! Avoid this place! Salesman real nice but delivery and pick-​up ruined the experience. Was told delivery would occur early in the FIVE HOUR BLOCK appointment. It did not. Plus, legs on dining chairs were all SIGNIFICANTLY LOOSE. Then, scheduled a pickup with Chris for between 2 – 7 Wednesday, then scheduled house and carpet cleaning accordingly. I waited another FIVE HOUR BLOCK but they were no shows. I even called at 6:10 pm and again spoke with Chris who said they were running late. I called again at 8 pm but the office was closed. I still waited till 9 pm despite having to get up for work at 4 am for work. I spoke with Chris the next day and he said he called me at 7 when movers were at house then repeated someone else’s number and a name that sounded similar to mine! He never took my number nor address scheduling the delivery! Then CHARLES got on the phone to LIE TO ME saying my pickup was scheduled for the following Wednesday. (You know, four days after I have moved out when I’m scheduled to be working in another state!) NOT! So Charles wanted me to schedule another 5 HOUR BLOCK to wait around. I told him that was unacceptable. His other option was to inconvenience our maintenance by dropping what they are doing to stop and let strangers into my home and wait around while they load up furniture. I travel for my job and housing sets up furniture rental. I have advised the housing coordinators to NEVER deal with Aarons again.