The absolute worst place! Been here a few times and more ofter than not the wait is usually about 2 hours. The last time I was here my appt was at 1215 and I didn’t leave until after 4! Today when I checked in I was immediately told the wait could be up to 2 hours. What is wrong with this place? If you miss an appointment at some offices you are charged a fee so maybe if doctors office start running so late they should offer a discount!
Darrell S.
Tu valoración: 1 Las Vegas, NV
Are you kidding me with this place? My friend was getting a procedure which involved being put under so he had made an appointment. When we arrived he was told it would be over a two hour wait. Trying to reschedule was something they could not do, they could only cancel. The guy whom I am guessing was a replacement so if people got angry they wouldn’t be yelling at a female, was nice enough and not to blame but still, unacceptable. One guy left, clearly agitated, and cursing, can’t blame him. If the door could have been slammed it would have been hanging from the hinges. We had to stay, and awhile it was. I do not applaud your system, it is flawed, will any attempt be made to improve this? Your ball.
Cindy S.
Tu valoración: 5 Las Vegas, NV
An excellent Surgery Center where the patient is their top priority! Had a minor problem yesterday because I did not understand. They wake a patient up for the patients safety if the patient is still asleep longer than usual. Which apparently I was. Which does make sense as I had not slept well the night before. Still the Best Surgery Center Vegas has to offer. Management makes themselves available to address any issues a patient may have. Keep up the good work!!! At least this Surgery Center does address issues that come up with any business while others just choose to turn a blind eye. Highly recommend.
April D.
Tu valoración: 4 Las Vegas, NV
I’ve been here multiple times for spinal cortisone injections. All of the staff I encountered have been nice and professional. I never had to wait long to be taken back and procedures done. They always call the next day to check up on me. Once I had what I assumed was some one in training try to do my IV, being a nurse I could see they weren’t confident in their skill, of course they couldn’t get the vein. The nurse in duty took over and had it in quickly and painlessly. I would recommend this facility.
Salima H.
Tu valoración: 5 San Bernardino County, CA
Best surgery center I have ever been to! The staff is very caring and professional. They always go out of their way to make sure you feel at ease. They’re great with IVs too so that is a plus. The wait time is much shorter than what it was before as well. Definitely worth the wait, regardless!
Ricky J.
Tu valoración: 5 Las Vegas, NV
This is my first trip to an ambulatory surgery center and it was a pleasant surprise. The staff was friendly, the nurses were extremely helpful/caring, and the physicians made me feel reassured that I would receive the best care possible. Overall, there was some wait but there aren’t many places that I don’t have to wait, especially for a medical appointment. The front desk staff kept me updated when I asked about how long it would take. It took a little longer then I had expected but considering their care to attention, I would much rather wait then be sped through the procedure.
Ashley B.
Tu valoración: 1 Las Vegas, NV
Worst surgery center I have been to. I waited an hour and never received any new pt forms to fill out. I feel the staff is unprofessional two younger men came up front swearing I’m glad my kids were in the car and did not hear all the F and S words While another employee was continuing to come to front desk with gloves on which is against Osha
Tony T.
Tu valoración: 4 Las Vegas, NV
Much shorter wait time in the front waiting room compared to the main, general spine clinic just around the corner in the medical complex. The best aspect of this surgical facility is the short wait before being sent back for pre-operation surgical procedure. The wait time is significantly shorter, which is a welcome change. It is also a surgical medical facility, so more standard procedure that is more common in what I assume is the typical surgery centers. But at all times, I felt at ease and in good hands at the care of all the experienced nurses and surgical staff. While waiting, they play movies so you and your ride is as entertained and least bored as possible. 4 stars.