Holiday Inn City Centre

I used to work at this place, and I definitely approve — which says a lot. Nothing funky is happening behind the scenes. There are no gross spots. Nothing is sketchy or weird in any way. It’s just an honest-​to-​goodness nice hotel. Everything is well maintained and new looking. The staff is friendly.
The room rates are a little higher than competitors’, but it is probably the best hotel in Lafayette or West Lafayette, so that’s to be expected — psssst, you can negotiate on the price with the front desk staff.

I’ll be here for a week and am very happy with the choice that I made because this hotel is clean YAYYYY!!! The front desk staff is very nice and very helpful!

We stayed here for a wedding a few weekends ago and honestly– this place is nothing special. From the moment we walked into the hotel everything was extremely slow. It look almost 45 minutes to get checked in– the line was so long it reached from the front desk to almost the entrance and the front desk staff wasn’t apologetic. The front desk also didn’t get the concept that we were using a different credit card than the one that was originally put down– it took 3 trips to the front desk and at least 30 minutes of my life wasted. If you don’t have to stay here, I would stay elsewhere.

You can’t put a tutu on a pig and call it a ballerina! (However the beds were totally comfy). Here for a wedding. Hadn’t been to a Holiday Inn in decades.
3 stars isn’t an insult. Meant to be average because the value for the money spent is just not there. I can pay the same amount at major cities for a nicer hotel.
Housekeeping was slow. (Talking 7 hours…) Family checking in later in the afternoon said it was extremely slow. Rooms weren’t ready upon check in. One person’s room wasn’t ready for 3 hours after check in time.
This is a basic, clean hotel. I recommend checking in between 2 – 3 pm to ensure getting your room on time. Hotel should reconsider their pricing structure.

We came to Lafayette for the Purdue/​Nebraska game early Saturday morning and was greeted in the lobby by a wonderful employee named Chris. He was so inviting and let us know when are room would be ready. We checked in after the game and loved the views of downtown Lafayette! After dinner we can back to the bar and had a wonderful time chatting with the Nebraska fans! I think the price could be a bit better even on Purdue game-​days, but would stay here again.

Stay was great and staff was helpful however I booked the room with the assurance that breakfast was included. When I checked in I asked for a AAA rate as I am a member but they said that since I had the «breakfast voucher» the rate I got is comparable to AAA. OK problem. Voucher stated credit for 4 breakfasts but when we went to pay bill it turned out that it was $ 20 coupon. No one from the reservations clerk to desk clerk to restaurant wait staff mentioned this. So I ended up paying $ 20 after $ 20 voucher for 3 bagels juice and and fried egg. So in the end the room ended up costing more than AAA rate or Sheraton or Comfort Suite. Went to front desk to get resolved and suddenly it was beyond their responsibility and I kept getting bumped up to a higher middle manager. Finally I was in a rush and decided to eat the cost. As our kid will start at the university here we expect to be in Lafayette quite a bit over the next few years but will NOT be staying at this Holiday Inn. Also WiFi very slow

I stay at ALOT of Holiday Inns and this is one of the worst. The room size is nice and large but that’s about all the positives that I can give. The front desk staff act and look as though they hate working there and treat the guest with that attitude. The wifi signal is a joke… it was the worst signal I have ever had and would never stay connected which makes working from the room nearly impossible. The shower head looked gross along with the floor of the shower. The gym is also a waste of time. I started biking and it told me the battery was low. Everything was just in minimal working order. The last issue was the horrible smell from the lobby to the bathrooms on the main floor. I’ll end on a positive, the restaurant in house is really good. I had the flat bread pizza and it was really yummy!
I will not stay here again if I can help it.

I didn’t have the chance to stay at the Holiday Inn City Centre. However, I did have the pleasure of dealing with the staff in the event of a last minute cancellation. When they could have easily and rightfully denied my cancellation, they granted it with full refund. I’m grateful for their courteous customer service. And I will be sure to book with them again when during my next visit to Lafayette.

Terrible service, cleanish room
I asked the front desk if the could brighten up their suite for a friend bride and groom that will spend their wedding night here. A flower arrangement or strawberries or anything to make their room more inviting. I gave them my credit card for any expense. They told me that they don’t do that and I could check with the bar to order off their room service menu.
I am very disappointed at their refusal to accommodate a very simple request and the dismissive answer that I received from the staff.
Hotel is not worth the price. Stay at a la Quinta or other bargain hotel.

Oh boy… where do I start?
I arrived on the day of a snowstorm, from the train station at about midnight. There was someone at the desk who greeted me and gave me my key, everything was dandy! For about three and a half minutes. I walked into the cold room and turned on the heater. Immediately a rumbling that sounded like a freight train started up. There was no fricking way anyone could sleep with that noise going on. It stopped after a few minutes, and I was so exhausted, I wondered if I could ignore it. Maybe it had stopped for good? No, it started again, and with the added accompaniment of a burning stench.
So I went back down to the desk to explain the situation. Did they apologize right away and give me another room? No. They asked to accompany me back to the room to listen to the noise! Like I just wanted to hang out in their lobby at 1am and complain about things randomly. Luckily (even though the noise had temporarily stopped by then) they did move me to another room. I guess the hotel was fully booked, so I got upgraded a little. I finally got to sleep about 2:30am. That was after I took a shower and couldn’t find anywhere to put my shampoo (finally found the tiniest ledge — it was a weird bathroom).
Summary of the rest of the bad:
–At 6am the alarm by the bedside goes off. Grrrr.
–At 10am, 11am and 12pm on the dot, the phone rings. When I answer, no one is there. EFF that.
–NO EFFING CURTAINS! Seriously, there is blindingly white snow/​light outside and my room did not have curtains! They had those decorative kind that you can not draw closed. What the actual f*ck?!
Pros:
–Checkout was easy
–They let me check out 1 hour late
–They had a shuttle which took me to campus.
TL;DR: Not worth half of the $ 150 I spent for one awful night there!!!

Great place to stay! Perfect sleep, great service!

I’ve attended many catered lunches and events here over the years. The food is pretty average but that’s probably based more on what the person or group has ordered for the event. Even so, there is nothing specially done or anything that sets this hotel apart from any other hotel that offers banquet rooms and catering. The banquet rooms themselves are very nice, and the hotel seems nice but I’ve never spent the night there. Parking is terrible. The lot is small and you might have to park on the street which is also usually packed. No terrible experiences, just average ones.

i have stayed at this hotel at least 2 times before and I returned again April 1 after 6 months since it was a pretty good rate for a pretty good stay. Late night check on Easter Sunday was a breeze, but the restaurant was closed. Bummer, But who can blame them It was Easter Sunday after all. The room was nice enough. The next evening after coming back from work, i couldn’t get connected to the internet. Was told by the front desk that the router would be reset and was called back to confirm it. However, no luck. Finally was told someone would come to help me fix it. About 15 minutes later some one did come to my room. It had been more than an hour of not getting any work done and I was frustrated. The Engineering guy who came to help said he’d had a similar situation in another room on another floor. But by the time he came I had confirmed a room at the Hilton Garden Inn across the river for $ 20.00 more a night. Checking out of the Holiday Inn was a movie like experience. It felt like one of those movies where you send your food back to the kitchen because it was not cooked right and they spit in it and return it to you. The computer was running slow. Surprise, surprise. Then it locked up and finally after about 5 – 8 minutes of standing around the check out bill was provided with an appropriate level of apologies. Got connected at the Hilton, in seconds.
Other than the wifi connection issue, the Holiday Inn is a decent place to stay, but I will probably not return here (even though I am a Platinum member) when I return to the area. There are decent walk to restaurants by the Hilton Garden Inn and though the $ 3 parking is a put off, it is also a pretty good place to stay.

Great service, great location! From the moment I walked in, I was made to feel right at home. Roddy greeted me like I was an old friend! The room was perfect! Thanks, Holiday Inn… I will be back!

Aside from my key erasing itself 3 times due to my cell or credit cards, I enjoyed this hotel during our stay for a wedding.
The pool was great and on an odd floor.
The maid service was quick and clean.
The bed and pillows were comfy.
Nothing to complain about.
The staff was über friendly.
It’s a nice place to stay if you can get a good rate.

I was in room 708 and there was a lot of noise coming from either below the room or on the other side of the wall. It sounded like a combination of an elevator and somebody doing dishes in an industrial kitchen.
Other than that the room was comfortable, I used the adjustable air conditioner, there was some decent cable TV, WiFi, a nice desk where I could get some work done.
Pillows are tagged for you: soft, medium, etc.
I used the in-​room iron, ironing board and coffee maker.
Bathroom had interesting layout. The door to the bathroom, when open, can act as a closed door to the toilet area.
Nice toiletries. Another bonus was the note that offered a toothbrush, toothpaste, razor if you forgot yours.
I was going to use the pool but there were kids splashing around there. Minimalist workout room with a variety of machines. Office area in the lobby.
Lafayette Daybreak Rotary meets there on Thursday mornings, 7am.

On a recent trip to Purdue Univ we stayed here and I was happy with the accommodations. Can’t comment on price much as I was traveling on points, but if were visiting again I’d definitely stay there. Clean rooms, good service and lots of amenities/​services.
Free wifi is always a plus

I stay here quite a bit, probably somewhere around two weeks scattered throughout the year. I’m actually reviewing from my room with their free wifi, so this little post is as current as it gets.
So. Location-​wise, it doesn’t get any better for my situation. It’s super close to residential areas so it’s perfect for visiting family and friends without getting all up in their personal space. Second, it’s right in downtown. (the cutest safest downtown I’ve ever stumbled from bar to bar in). Everything you might need is a short distance away, and if you get turned around at night for whatever drunken reason, the «H» in the sky is like a beacon, ala Hemingway and the Key West lighthouse, guiding you back to your room.
While the rooms are still passable, I travel enough that certain things are becoming more important to me, and I wish Holiday Inn would jump on board the snuggly train and keep up with other hotels: I need a fluffy mattress, a cozy comforter, and extra towels. It makes a difference in how well I sleep away from home if my room feels like home.
As another reviewer said, the tvs are pretty outdated, but it’s not a big deal to me. Obviously, I spend my down time Unilocaling anyway.
What bumps this hotel from a three to a four star inn is the restaurant. I’ve had the breakfast here three times, and though it’s a tad pricey, they do a really tasty buffet. A chef can make you omelettes or waffles while you stack up a plate with fruit, yogurt, sticky buns, home fries, country gravy, and meats for you omnivores. My waffle with cherry and maple syrups were so yummy I could basically only think about that for minutes on end. Me and the Waffle. We were alone in a room full of people. Drooool.

If you happen to check out my other reviews, you’ll see I tend much more toward the positive side than negative. I wish I could do so here, but I must be truthful. Our stay here was horrendous.
We had reservations for a Friday and Saturday night on a Purdue football game weekend. We were in town for a Purdue class reunion and the football game was one of the highlights. The actual class reunion banquet was taking place there at the hotel. We arrived early on Friday, about 3:00 pm. It was apparent that all rooms had already been assigned and all key cards were already made and in envelopes by name — very efficient. We had made our reservations through the Holiday Inn website a month or so previous, and part of our deal was free breakfast in the restaurant. We were supposed to be given vouchers upon check in. The gentleman checking us in had no knowledge of this and said he would check into it. OK, not a big deal… and to be truthful, they did deliver the vouchers to our room later that night and slid them under the door.
Then we get to our room. The very first thing I notice when I enter the room is two bare bars hanging on the wall, one over the other. This is our closet? Then when I go into the bathroom, it becomes clear. We are in a handicapped-​accessible room. It takes me a minute or so to find the light switch which is way down on the wall. Once I flip it on, I see an ancient «roll-​in» type shower and a drain in the middle of the bathroom floor, right in front of the sink. I noticed that the shower head was tiny… it looked like one of those cheap hand-​held attachments that you can buy to attach to bath or shower at home, but it was mounted on a slider that could be slid up and down the wall. When I turned it on, water trickled out with about the same amount of force as an elementary school drinking fountain. It was also obvious that the water would run out of the shower and down into the middle of the bathroom floor.
We immediately called the front desk to ask for a different room. They said that they were full and could not move us. I pointed out that it was still fairly early in the afternoon and everyone checking in could not possibly be there yet, but they were uncooperative. All rooms had been assigned and they were unwilling to switch us.
I am happy that there are handicapped-​accessible rooms in hotels and I am happy that I don’t need one yet at this point. But this room was sub-​standard, even for someone who is handicapped. I was correct in my assumption that the floor in the bathroom would become a pond after my husband and I both showered. It was very slippery and was a hazard for anyone who WASN’T in a wheelchair. There was no way to hang anything longer than a shirt with the closet bar configuration. In addition, the bedside light on one side of the bed did not work at all, nor did the computer outlet on top of the desk (which I found out when I returned to the room to find my laptop, which was plugged in, dead). This hotel advertises being «refreshed,» but we still had an older tube TV with issues and older furniture. And for all this, we paid way over market price due to it being a football game weekend.
I emailed the company and told them about our situation. Several days later, I got a stock reply about how we reserved «standard» rooms, so therefore they could put us pretty much any place they wanted. I guess customer satisfaction doesn’t mean much to Holiday Inn.
Suffice to say we will not be staying in Holiday Inn properties in the future.

This is probably the best hotel around Purdue area. The room is fine. They also have internet access in every room. The restaurant (Sarge Oak) has really good steak and the lounge (Eight West) has good selection of Cigar and Scotch.
All in all, It is the best hotel in town.