Ulta

I like Ulta because of their wide range of selections. I went to this location today to get a Neutrogena hair shampoo along with some other beauty products but found people work here extremely unhelpful and rude. No one greeted me when I walked in the store or asked if I needed any help when I spent nearly 30mins at the hair products aisle, which I’m totally fine with it. Finally, during check-​out, the cashier, Cheyenne, who has a very cheerful voice kindly asked how am I doing and did I find everything I alright. I told her that I couldn’t find the shampoo I was looking for. The other cashier right next to Cheyenne immediately jumped in and told me that it should be at the very end of the store. I told her that really couldn’t find it. Cheyenne again kindly offered her help and went to check it for me. At the back of the store, she told the other cashier via their microphone that she couldn’t find the shampoo either but wondering if I need the conditioner. I told this the other cashier «no», and she literally ROLLED HER EYES and wouldn’t have eye contact with me. About a minute or so, Cheyenne came back and apologize to me again that she couldn’t find it. I told her «don’t worry about it and thank you for your help.» Then she explained my point balance on my reward cards etc, etc.
I was going to give one star from my terrible shopping experience today but decided to give one more because of Cheyenne. I used to really enjoy shopping at this location, but I don’t think I’ll come back again.

I just got a cut wth Emily and she was awesome. I was shopping on another day when I mentioned I needed a cut. The woman at the register said I would get 25% for my first service with them. I got my cut and got to the register and there was no discount on my receipt even though I had told them it was my first visit. When I went back to get a new receipt, it was only for 20%. It was a bit misleading and I actually had to go back to request the discount. My hair looks great but I’m disappointed in the false advertisement.

Definitely a 5 star for this ULTA location!
I don’t know where to start… First and foremost, Madalyn is my hair dresser– she cuts, colors and styles my hair.
Madalyn is professional but really fun to talk to while you’re getting pampered! I have changed my mind constantly on the color of my hair and each time I leave her chair I am absolutely in love with and in awe of how talented she is. For me, my hair is a big part of me self esteem– I have constant ups and downs when it comes to the confidence behind styling my hair, but knowing that I have Madalyn to go to when I have questions about products or styles is the greatest. She listens to what you want and always goes according to what is best for you. She cares about the health and bigger picture of of your hair. This is professionalism and talent all in one!
(She also does my sister in laws hair and did bridal makeup and hair for her and the end result was AMAZING).
On a second note– ULTA at Villa La Jolla dr. is my favorite to shop at because of the customer service and the product availability. This store is always clean, well kept and always has the latest and greatest in stock! I’ve gone every 4 weeks or so for the past 7 months and I am always satisfied!

I’m always nervous whenever I walk into Ulta, it’s almost a Target in the beauty world. You can literally spend HOURS in that place & spend way more than you were planning on. All it needs is a built-​in Starbucks ;)
The moment I walked in, I was greeted by a gentleman named Johnny. Seriously, let me just say he needs a raise now! He was charming, professional, kind and knowledgeable about all the products I had asked about. He spent a good amount of time helping me out picking the exact product not only that he liked, but what was best for me. He was so patient and also funny. It definitely made my experience much better than it usually is.
Thank you Johnny for all the help again!

–the cashier today (Lindsay) was so, so nice and friendly! she gladly helped me with price checks and helped me use all my coupons/​discounts. she was fast and efficient and there was no line.
–i was able to use a $ 3.50 off of $ 10 purchase (Ulta website) and manufacturer coupons together
–there was a gentleman on the salesfloor helping another customer. he was so patient and thorough with her and seemed very knowledgeable.
–the store was very well organized, clean and everything I was looking for was in stock
–my major issue is the lack of sale signage. most of the sale prices, especially the «buy 1 get the second at ½ price» tags are not posted. its so frustrating trying to figure out what is and isn’t on sale and there are no flyers/​ads anywhere. luckily, my cashier price checked everything for me, but it was frustrating for both of us and only feasable because there were no other customers waiting.

Love this Ulta location. I’m not sure if he still works there but tall trendy Asian guy (I think he is manager) is super fun, helpful, cute and sweet when I came here a few months back! He even showed me some products not out on the sales floor! this location always has what I need in stock. Other Ulta locations are always out of Becca brand and NYX. Not this location! I just wish this one were closer to my house.

I’ve reviewed other stores before, and I’m a fan of Ulta stores in general just because they try to cater to almost everyone instead of just superficial make-​up nonsense.
This review is specifically for Terrence, who was able to cut and style my poofy Asian hair into a smooth, layered soft cut that’s easy to tie up, or let loose. I made my appointment for 10am the night before, which I feel is essentially a walk-​in! Terrence first consulted with me on what I was looking for in my style prior to a shampoo/​conditioner treatment. I have pretty thick hair that gets heavy, which also likes to poof out like a broom, so I needed a style that would make my hair less frizzy. Delivered! I loved the way my hair felt so soft and smooth afterwards, not to mention light! It was layered and then thinned a bit so that I would have an easier time managing it.
Looking forward to my next appointment at Ulta!

This review is for Katherine at Ulta salon.
I made an appointment online and it gave me a same day appointment that is only available at 8:30pm. I made a mistake by selecting the clipper’s cut (which is men’s hair cut btw) and came in with long hair that haven’t been trimmed for a while.
Even though they are about to close at 9:00pm, Kate took time to cut my hair and gave me exactly the look I am going for — a long bob cut.
Great experience, will definitely come back to get another hair service done with Kate. Can’t be happier with my new look!

This was the first time that my mother Bhairvi, visited Ulta Beauty. and she was amazed at the service that she received. The staff was fantabulous! Kudos to Ulta :)

I recently visited the Ulta salon and had a wonderful experience! I have not cut my hair in about 4 years other than the needed trims. I made an appointment online that morning which was extremely easy. Mayra was my stylist and she was great! I was apprehensive about cutting my hair short but she was so confident that I had no worry! She was wonderful and helped me achieve the exact look I was wanting! It was all wonderful. I would highly recommend the salon!

I love ulta for their rewards points and also because they carry high end and drugstore products.
However, this is specifically about the location. The displays are not updated, products are haphazardly put back to their shelves, there’s only one cashier available (sometimes the line can be about 5 – 6 people deep), and it’s usually a ghost town here. This location definitely needs some updating and maybe some new lighting too to attract more customers. I usually resort to online shopping because then I know for sure they have the product available.

It’s been almost 5 years since I wrote my first review for Ulta… And in those 5 years, I think I have been to Sephora maybe 5 – 6 times (hello birthday present!), but have been to Ulta on average 8x a year. If you hate the mall, Ulta is the best. I HATE THE MALL! And what used to be my beef (less product variety), has been rectified by Ulta’s expansion of products and lines offered. They have really increased the amount and caliber of name brands they carry now, while still keeping all of the great drugstore brands around. It’s a serious win-​win! Plus, coupons and really good sales. If you shop the ad, you can get some really good deals to stock up on products you regularly use. Ulta is now my preferred shop!

I had the best hair salon experience I have ever had! Van cut my hair perfectly and had a great personality. She truly cares about her clients. Everyone else I encountered in the store was great also. They really know customer service which is refreshing. I will definitely be coming back to Ulta for my beauty supplies as well as any hair salon needs.

Every time I’ve gone here, the workers just stare at me without offering a friendly greeting or help. I tried to get help with choosing a powder and the worker seriously only spent 5 seconds answering my question and moved over to the opposite end of the benefit counter to continue tidying up an already kept counter of makeup. Another time, the worker stared at me up and down when I asked her a question about a product. I wear deodorant everyday and natural makeup to mask my dark under eye area, so I don’t understand how I could have offended these women. Therefore, these instances definitely made me feel some type of way about this place and I probably wouldn’t return unless I was in desperate need of something here or needed to return something.

I am a faithful Ulta consumer. Ulta can thank Myra, who works in the salon for that. She is a wizard with blowouts. Any blowout you want, classic, going out or the bombshell blowout she can do and it looks goooood and will last for a week or two! Everyone provides wonderful costumer service, the staff is friendly and just about every beauty product under the sun, even some obscure products, can be found here. If you can’t find it, ask. The salon staff is well trained and know the products in the store well. They can also use any product in the store in your hair, just ask. The makeup artist are amazing. Love, love, love the brow bar here. AND best of all any and all consultations are free. They don’t mind demonstrating make up techniques or applying anything you ask, so you can see the product applied before you purchase.
Ps– this is also a great, well priced place for an amazing facial. Better than most salons.

I’ve come here a few times and have always gotten the best help. Everyone always answers my questions, and lets me test some things out so I can get the feel of the product on my face (I am very fair with sensitive skin).
I specifically wanted to mention, Shaneyl, who’s helped me the most so far with getting the best product for me. She helped me find a great face kit (Dermalogica) which I absolutely love! I even got my mom the aging kit and she loves it! As well as finding the right color foundation that doesn’t drown out my freckles and doesn’t make me feel oily.
This woman KNOWS what she’s talking about!!!

I like to come here to get beauty products at the last minute for reasonable prices. I prefer Ulta over Sephora most of the time, because they carry a lot of things that Sephora carries, plus drugstore brand products as well so I don’t have to make another trip to Target to get drugstore make-​up. If you’re going to buy non-​brand name items, they usually have coupons — either $ 3 off $ 10 or 20% off your entire purchase, so be sure to look online before going in :)
Depending on when you go, the staff helpfulness is hit or miss, from my experience. But if you go in knowing what you want/​need, you are good to go.
I’m also a huge nail polish hoarder and if you’re lucky, you may find some nice Zoya /​OPI /​essie polishes in the clearance section!
This Ulta is in a plaza with ample parking, with other great stores such as DSW, Best Buy, and Marshall’s, where I like to check out depending on what I need as well. Around the corner is a Ralph’s, where I used to do all my grocery shopping back in those good ol’ college days ;)
Close to UCSD campus — walkable and bus-​able so it’s very convenient!

This a great location with great Benefit Brow Bar specialists. Although, I’m sad that Shelby is now at the Mission Valley store.
She is the best! But the other ladies do a great job as well. Just not as good as Shelby.

I love this place. It’s a must to sign up for their member card. You get coupons emailed to you and points earned.
They have great sales and brands. Ask for free samples when you buy products

This is the Ulta closest to my work and home, and in fact its proximity to my workplace is just dangerous to my wallet because every time I go in on a whim I end up with some kind of small splurge. It’s helpful that they have a lot of sales, like on their own products (i.e. Every Thursday nail polishes are 2 for $ 6, brushes might be BOGO, etc) and coupons all the time, so I don’t feel too bad about spending my money here.
This Ulta store is very well-​stocked, and organized as far as where each brand of product is. Also, the associates are extremely knowledgable about the products. This is especially impressive to me because there aren’t as many associates on the floor as a certain other major cosmetics retailer, so it seems like the ladies who work here have to cover a lot more ground as far as knowing what they’re talking about for all the products instead of one specific zone. On my last visit, my limited knowledge of makeup left me a little confused about powders, but the woman working there was extremely helpful and guided me to a product that actually has worked out very well — Purminerals 4-​in-​1 powder, btw — and also told me what brush would work best with it, and showed me plenty of options in varied price ranges so I could choose what I was most comfortable with. Generally I’ve never had a bad experience shopping at this store. I’m glad it is there!