Joshua Tree Outfitters

Gary was very helpful when reserving gear then continued when we arrived. Super laid back, great gear, very informative, great prices. Loved these guys and hope everyone checks them out when I n need of gear for camping.

Rented a crash pad and bouldering guidebook. Rates were very resonable but the best part about the experience was the proprietor! She spent at least 20 mins with us, pointing out good bouldering spots and other super helpful advice, and tailoring her suggestions to our experience level & other needs. Many professional National Park rangers aren’t this knowledgeable, thorough, and kind.
We came to Joshua Tree as beginner boulderers, wanting to mess around in the park but lacking the appropriate gear and local knowledge. This place SET US UP for a great visit. Will definitely support this business again on our next visit!

We drove 2 hours to come down for a day of climbing. I read about this place on line. We got there at 135 and it had a will return at 200. We walked around and visited other shops to pass the time and returned at 158. At that time another lady was waiting as well. We waited 11 minutes and called several times. One of the times I called I saw a lady in the back doorway peeking around the corner. Whomever it was did not acknowledge us standing there at all. We left at 222 without any service.

Simply the best.
They spent a lot of time helping my wife figure out how to gain a few more degrees of insulation overnight (during a sub-​freezing cold snap). Multiple associates patiently assisted as she considered options that wouldn’t break the bank.
Even lent us their sewing kit overnight! They were like family.
If you’re looking for a concierge who’ll grovel to your every whim; you probably should avoid Joshua Tree altogether. (Its not for whiners.)

Very rude sales woman. Did not offer help, and when we were reading reviews online of a product, she became very angry. She wrongly accused us of trying to purchase the same product online. I was ready to make a purchase prior to this. She also began mumbling under her breath about us despite what we told her regarding our impression of the product. I assured her we are supporters of small businesses but it did not seem to change her attitude. Unfortunately my husband and I truly wanted to make a purchase but could not bring ourselves to support such an unhappy and rude person. This is not a way to treat guests in your store. Other stores in town were much nicer and with friendlier staff.

They were amazingly helpful! My boyfriend and I wanted to go bouldering in JT so we came in a couple days prior and talked to a kind lady who proceeded to write down my contact information and that I was looking for 2 crash pads and a bouldering guide to the park. On the day we wanted to go, Morgan brought out everything we needed and then some! Enclosed in the book was a nice note about the favorite JT bouldering spots and an additional park map. She even showed us how to return our equipment that day after the store closed (at 5pm). The store was clean and everything was well displayed. Their prices are very reasonable. But I will always return for that spectacular service!

Last year we flew our family to CA with a smattering of camping gear, and relied on JT Outfitters to supply the rest. Kitchen setup with stove, pots, pans, dinnerware, etc. Also chairs, fuel, and a stocked cooler. We were generally happy with the availability and quality of gear, which was quite adequate for family camping at JT. And we were happy to support a local business run by outdoorsy folks by us.
One gripe, though, was the shopping service. JTO’s food shopping form is explicit and encouraged us to list exactly what we wanted in detail. It set a somewhat high level of expectation. But when we inspected the cooler’s contents at camp, we found some basic discrepancies. Some healthy brands which would have been carried at the local Stator Bros grocery were skipped and substituted with generic (industrial national brand, not small healthy brand) alternatives. We were supplied with double the milk we requested — while the cost was minor, the waste of dumping extra milk (and the large space it took up in the cooler) was a shame. And there were a couple of specialty items which could have been sourced right next door to JTO’s storefront — an example is fresh local dates — that were not fulfilled or provided generic grocery equivalents.
I realize that these are first world problems, and completely bearable. Next time we have a trip to JT, we’ll be happy to use JTO again. But we’ll probably allocate an extra half day in the trip so that we can self-​supply things like food which inevitably we’ll feel more picky about.
I encourage you to try JTO and support folks who clearly love being so close to Joshua Tree and all its offerings…

I tried renting a crash pad from joshua tree outfitters and was shocked at how poor the service was. First, I got there at 9 am, which is when the store opens, and waited for 20 minutes before I gave up and left. I tried calling to see if I could reserve a crash pad for that day, but they didn’t pick up until 9:45 am, where the woman on the phone initially told me there weren’t any pads, then said there might be one left, and then refused to rent a pad to me since I mentioned I had two and wanted three to be extra safe while bouldering high routes. I had to convince her I needed three before she let me rent one. Needless to say, i normally love supporting small business, but I will not support joshua tree outfitters in the future.

I have been here to repair at least four items. They can patch, stitch or fix zippers, bags/​packs, outdoor jackets, straps and have never let me down. Prices are very reasonable. Its a trade/​service not many outdoor/​camping shops provide anymore and they do it very well. They also have a small selection of most items anybody would need for an outdoor adventure in JT.

Came here to rent a tent for the night to take in to Joshua Tree National Park. The rates are very reasonable, the staff is incredibly helpful and nice, and it’s a quality place to get what you need for your visit to Joshua Tree National Park.

Stopped here on the way into Joshua Tree National Park to rent a crashpad, guidebook, and chalk. The guy at the front desk was super helpful and friendly. Wrote out directions and notable routes & gave me an excellent rental rate for equipment. I highly suggest JT Outfitters for any rental needs. I will definitely be back next trip.

Smaller and tidier than Nomad. I actually kind of prefer Outfitters because they are very specialized to what you will probably need in JT. It’s like they mainly stock the things you probably forgot (the extra sweater, the warm socks, the sunglasses leash, etc.) They rent equipment which is great. They are very friendly and helpful here.