FedEx Office Ship Center

Horrible serivce！！These staff directly refused to deal with my big case and asked me to go home just because it is 10 mins before close. Compared with UPS，although I arrived there only 5 mins before close，UPS staff still intimatelypacked my large luggage and patiently answer my a lot of questions. That’s difference.

The location is perfect but the guy working here is nasty as hell! He was completely rude to couple of customers

I haven’t been here for a while, and last time there were a couple guys working the desk who were pretty unpleasant to interact with. It took a while to get anything done, and they treated me like I wasn’t really there – not rudely exactly, but no interaction other than to ask what my tracking number was.
Anyway today I went back and the people there were so much nicer – I’m not sure if they’re new, but I hadn’t seen them around before. Morgan was beyond polite, she was actually friendly! And efficient, despite looking understaffed. I think that’s the main problem with places like this, is that they’re understaffed and employees start getting mean. Hopefully they’ll hang on to Morgan!

Tucked away in a corner of the office building at 10 Exchange Place, this is the perfect spot to drop off a package before your morning commute on the PATH. The two ladies working there were kind and efficient, and made the shipping process go quickly. Recommended for all your Fedex needs.

Well, this spot is convenient. Located right by the Exchange Place PATH train, inside an office building, this little shipping center serves all your shipping/​printing needs. I bought a padded envelope for $ 2 and shipped my packages all in about 5 minutes. The place is small and seems to only have one gal/​guy at the helm at a time, so you may have to wait if there are customers ahead of you, but overall it was quick and seamless.
Definitely a hidden, convenient gem!

I don’t often rate businesses like this, but two things must be said:
1. The staff is super friendly. Only once did I encounter a douche behind the counter. Every other time I’ve been, the ladies are helpful, kind, and sociable. They seem to have a relationship with the regulars who ship consistently.
2. If you’ve circled around the area as I have, looking for the store, it is inside the big building across from the PATH. There is no signage; simply go in through the main revolving doors and stay to the left — it’s just beyond the elevators.
If you drive, be prepared to either a) pay for parking, b) circle around looking for nearby metered spots, or c) chance a ticket for parking illegally with the flashers. It is very limited. However, the spots are few and far between at the Hoboken location as well, so you’re kind of screwed either way. If you don’t want to deal with that, there are numerous buses and jitneys that drop off right around the corner.
3.5 (it is, after all, just a standard FedEx when all is said and done) but rounding up for service.

Does the job. Nothing special. Service is mediocre. Small little shop. Only dropped prepaid packages.

Always friendly greeting when you walk in. Love the fact that they are in the same building as our office making drop off extremely easy. I prefer FedEx over other courier services remembering during hurricane Sandy they delivered my gas generator on a Saturday knowing the importance rather than waiting for the scheduled Monday delivery. Other service most likely would not care or take current events into consideration.

Small store that is not open on weekends. However, they stay open pretty late during the week, and are super helpful and friendly. Offer most FedEx services, but the best part is they serve as a location for non-​doorman JC folks to re-​route packages that they’ve missed previously.

Chanel is the reason why I choose this location, she is so friendly and so helpful Every time I go there. She’s amazing!

Staff are friendly but location is terrible if you need to park a car (as in the case that you’re bringing a heavy package). There’s only one paid lot and absolutely NO street parking. You can illegally park at the end of C. Columbus in the cul de sac and dash in if need be but it’s a risk.
They aren’t great doing COD orders — not sure why — but I’ve had a bit of a difficulty sending this sort of shipment from this FedEx center.
Entrance is hard to find but you can access an entry by the PATH side of the building or the hotel lobby (which faces the water and ALSO isn’t visible from Hudson). The fact that there’s a FedEx in the building is IMPOSSIBLE to discern from the front of the building on Hudson.