The UPS Store

Came here to print one page, they charged me 4 dollars for connecting my USB to their computer to print, terrible place

A very bad experience. The staff is unprofessional and need some training. Came here for notary service and had to print a page. I took not more than 10 seconds to print a page and they charged me $ 3 for using a computer. Seriously? Which world does UPS live in, $ 3 to use a computer for 10 seconds unless it is a supercomputer. Never going back to that store.

terrible place， so disappointed, the staff took passport photo irresponsibly, and he said he would adjust it but he didn’t.

All I needed to do was drop off a prepaid package and get a receipt — apparently this is something difficult in some places like PostNet nearby (the owner is not willing to scan any packages until the end of the day). At the UPS store it was quick and easy. I was in and out in 1 minute. Wow.
I see a lot of complaints here about pricing — here’s a suggestion. Check prices online first. Know that it will cost more in the store and be ok with that if you are too lazy to do it online. For me it’s about saving time — it’s faster when I can do it online. I also prefer to be green and reuse instead getting new boxes, of course who has space to store a bunch of leftover boxes. That’s better for the environment and your pocket. Staples is close by and also ships UPS if you prefer them.
If you have a problem with an employee being rude or not doing their job, just write a complaint to UPS. There is a link to email them right on their website here:
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These ppl… Came didn’t knock on the door and sent email stating that cane and we’re not able to deliver… The door was open and at no given point anyone cane in… We had to drive to the local office to pick it up after the 2^nd attempt on getting the package horrible service

I ship a lot if things. Things come. Things go. Shipping is involved. In general terms I’d rather swim to Brooklyn than go anywhere near a USPS outlet, so that’s where the UPS store comes in.
The staff at this location are incredibly friendly, knowledgable and expedient, which is basically all I’m looking for in my shipping experiences.
The prices can be a little up there when overnighting a bowling ball to Idaho**, but really, if that’s something you need to do, it’s cheaper than a plane ticket and quicker than driving. Don’t take it out on the counter guys, they’re just reading numbers off a screen.
A nice addition to Jersey City.
**bowling ball story may or may not be fictitious

Last week, I walked in this store to print one page document. The staff there charged me 3 dollars, oh my, one page for 3 $!! Way too expensive! Never come back to print!

I didn’t shop anything out of here, but was passing by and was in need of a shipping envelope. I stopped by and bought a standard padded yellow envelope for $ 1.75. That’s one item off the to list for today!

I just had the absolute worst experience here. I’ve been coming to this ups store to ship things for six months now, probably once a week or so. I use them to ship eBay items, to send things to my friends and relatives, etc.
Well today, I walk in with a gift for my mom’s birthday that I needed to get there by the end of the week. It was a small package. I went to the counter and waited for the salesperson to acknowledge me. I waited for a good thirty seconds before I finally said, excuse me can you help me?
He just looked at me. I took that as a sign to continue, so I said, «I need to get this to my mom by the end of the week.»
He said, «You need a padded envelope.»
I said, «Ok, what size do you think would be best?»
He said, «They’re on the wall behind you. Use your judgement. You have eyes.»
I said, «Excuse me?»
He said, «I’m not gonna pick out an envelope for you.»
So I walked out without sending my gift. Now I have to figure out how to get the gift to my mom without using the UPS store. The post office won’t overnight to South Carolina. :(
I was under the impression that the whole point of the UPS store was that they help you pack and ship your items!!! I’m so furious, and they just lost a loyal customer.

I am a regular here, but have had a few horrible experiences here lately with employee JASON. He is the tall and lanky guy with a perpetual scowl. The guy is an absolute jerk, with horrible attitude and extremely rude to boot. Unless they fire this moron, I will have to stop using this location,

Standard UPS store with friendly staff, although the hours could be improved for those of us who work beyond the normal 9 – 5 and weekends. Prices are standard UPS and they have all your normal packing needs. Oftentimes you’d find people here just waiting for packing material as they moved out of the local towers or moved in.

I used to live in Newport for several years and during that time I have utilized their services for: passport pictures, used the computer (when mine was on the fritz), sent out faxes and packages. Sure it costs money but when in a jam, it is nice to know that there is a place close by with friendly people to help you out. I also found the prices for sending out packages to be very affordable. I would bring my items to be shipped, they would pick out the appropriate materials, pack it and send it out. Really can’t beat the service.