2 Good Guys Window Cleaning

I was trying to find a window cleaning company locally to support, left a phone message for this company asking for an general estimate based on window pane number and scheduling options. Heard back from another company first so went with them (the other company). received multiple phone messages from two good guys, and then a very EXTRMEMELY rude and very unprofessional text. I responded to the text in a most polite way to let them know I would not be needing their services and I thanked them for getting back to me. I then got yet another extremely rude text telling me what kind of a person I was (not complimentary) I was for going with another company after leaving a message expressing interest in this company! I have NEVER had this type of exchange or amount of unprofessionalism from any company we have hired or even considered hiring for any home project… and would NOT recommend these guys to anyone. Just good, common courtesy when talking with customers would be a step in the right direction for two good guys. unfortunately, they don’t seem able to do that.

If I could give them 0 stars I would because that is what they deserve. It took almost 3 months to return my many phone calls and finally make an appointment. The conversation on the phone was greeted with one word responses. On the day of the appointment, BIG SURPRISE, they didn’t show up. Or call. Or return my call trying to find out where they were. It looks like they put out coupons through Groupon, Living Social and Amazon Local and just collected the money. 2 Bad Guys. DO NOT USE THEM.

Don’t Buy! This is a scam. I bought on living social a voucher to have windows washed, after numerous phone calls and messages to call me back to schedule. I was scheduled out four weeks, they were so busy with the «deal». They were to come on August 20^th 2015 at 9:00am, no show, called left a message and wow they returned my call later in the day. Their excuse was they had me down the following week. Ok maybe I was wrong on the date. NOT! The following week again a no show therefore I requested a refund on living social didn’t allow me to get a refund! Why??? 2 Good Guys Window Cleaning marked it as redeemed! Very Slimy Called living social their system was down, yet assured me they would refund me.

I have noticed that these guys are still advertising specials on Living Social even though they clearly are not showing up to appointments. BEWARE!!! Living Social should be alerted that they are scamming customers.

Bought a groupon. What a waste. They never answered the phone, and never even bothered to call me back.
Save your money.

I’ve bought Living Social deals to have my windows cleaned twice through this business. I’ve never been able to get ahold of a person when I call, and my messages aren’t returned. Just requested my second refund. Very disappointed.

Consumer alert! If only I could submit a negative review… Purchased a Living Social coupon. Literally took 5 weeks to get a return phone call and schedule a cleaning. Was a no show on the appointed date. More calls (from me to them) and finally another date. (We had an event planned and the urgency to clean was clearly communicated). Another no show and no phone call from this company.
Either these guys are totally inept and unorganized or unethical or all the above.
I’ve read the other reviews about pricing and know from experience that you can do much better on price and quality of service elsewhere.
Don’t waste your time…

Do yourself a huge favor and read this, and many other reviews that tell you not to call this business… If they’re even still in business… We bought a groupon, and called 5 times over a period of 3 weeks without getting a call back. We tried again a week later and still no call back; just a message saying that they apologize for any delay in getting back to customers. We contacted groupon and got our money back.

Horrible! Not sure how you stay in business. No return calls and no show for appts. Not happy at all. Don’t use!

STAY AWAY! They don’t answer their phone and takes days, to return your phone call (if they do at all). I finally was able to make an appointment and like others who have written reviews, they were a no show. DON’T TRUST THIS COMPANY.

These may be good guys, but they’re not very responsible business owners. Multiple calls to get a call back, an appointment a month out, then a no-​show with no call either before or after the appointment time to explain why they never showed up. Glad I stayed home all morning for this service!

I bought the Groupon and scheduled the appointment 3 weeks out. The day of my appointment I called to confirm and they answered and said they had left me a message letting me know that they had called me to reschedule because someone had quit unexpectedly (they did not leave me a message). Instead of putting me at the top of the list they pushed it another month out. I reluctantly agreed because I live in Ballard and explained they needed to do it when they would be in my area. Today was the day they were supposed to come I took another afternoon off to be home and called them twice to confirm and no response. Sounds like I’m not alone. I hope I can get a refund from Groupon.

Confused? Is this place still in business? I had an appointment for ⁴⁄₂₀. No one showed up or called. I’ve now left 3 messages with them to call me. Anyone know anything?

I would give these guys a 0 if I could. I purchased a deal through amazon local to come out and clean 20 windows. I had planned on paying more to get the rest of my windows done and if they did a good job I would have put them on a come every 4 months schedule. I called to schedule an appointment with them and it took them a week to call me back. They then scheduled an appointment over a month out. They stated that they would be at my home and 9am and they never showed up. I waited for hours but to no avail. They really missed out on this deal as my house is all windows! Would not recommend that you waist your time trying to work out a window cleaning with this company.

Did a good job, but charged way higher than expected…
I actually found these guys through a groupon/​livingsocial deal. I called them because I needed windows and siding cleaned. I was told that I can do an hourly rate of $ 75/​hr, so I figured it might be cheaper to go that route and go with the Unilocal deal ($ 155 for $ 200 of services).
Two guys came to do the job. We discussed going with the Unilocal deal and I was expecting to pay $ 75/​hr at the end of the job. When the job was close to complete, I found out the $ 75/​hr is JUST for washing the siding and the windows are an additional $ 70 for 30 PANES + $ 6/​pane (I have 49 panes at my house). If I knew that, I would have asked them to skip all the downstairs panes and saved $ 100.
Anyways, out the door, I ended up paying $ 500 to do the siding and windows on a 3000sqft house. I was expecting to pay around $ 250-​$ 300, but there was a little bit of a lack in communication. The house looks good and I’m happy with the work, I just wish it wasn’t so expensive.
Lesson Learned: Ask them to give you a full written quote before starting the job. That way, you are both clear on what it’s going to cost. I believe this is your right in WA state for any service over $ 100.

Two thumbs up for Two Good Guys! They did a great job, they were fast, courteous, and I will definitely recommend them to my friends and neighbors.

I had an excellent experience working with 2 Good Guys Window Cleaning! Jason was attentive, friendly with me and my kids, and did a great job on cleaning the windows that had many years of gunk on them. The windows look new again!
I now plan on having them done each year, maybe even twice a year after my experience. And, from some of the other negative responses, I don’t know… when you’ve only written one write-​up on Unilocal,and the first and only one is negative and you don’t even have a picture up… I smell a fish.

I had Jack out. He had a young lady with him. She’s a newbie. I think Jack is too. My windows have lots of streaks and smudges. I used a coupon from Amazon Local. I guess you get what you pay for.

I hired 2 Good Guys to do my sister’s windows as a gift, she’s way to busy to do it being the supermom that she is. They did a wonderful job, and the windows are looking wonderful. Thanks Jack and Jason for doing some a great job!

I am very pleased with the level of service I received from 2 Good Guys Window Cleaning. All of the windows and screens on my two story home were bright and shiny. Any items that needed to be moved from the window ledges were carefully handled and returned to their original place. Not only did they remove debris from the rain gutters, but they also located a nasty clog in a downspout. The heavy rains we’ve had since they did this work provided that, for the first time in years, my gutters no longer overflow into my flowerbeds, but function exactly as they were intended. Additionally, they did a great job cleaning up and all of this was for an affordable and highly competitive price.
I will definitely hire Jack and Jason again in the future, and thoroughly recommend them to my friends.