Valley Techs Inc.

I now see my problem was caused by installing Norton Internet Security. That is what gave me the blue screen of death. I was wrong to completely blame Valley Techs. There was nothing wrong with the hardware, which is what they said. I was too harsh on them. They are actually quite good.

I received a SMART Message that my desk top computer hard drive was failing. After trying in vain for several days to fix it myself, I asked some MS people who be great to fix my computer. They recommended I check out Valley Techs on Angie’s list in my area. Christofer was the person who did the actual work. I was given excellent and beyond the call of duty service. Christofer kept me informed about progress, recovered all my data and files including Favorites in IE. He installed two new Hard Drives in the desk top, added Windows 7 Pro, made sure the computer was up and running, set up my Norton Antivirus, and then spent time going over how to use the computer, showing me what he had done, answered a lot of questions that I had, instructed me on how to install the rest of the software and in what order. This was all done over the course of a week (there were others already in the queue when I dropped off the computer). I did insist that Christofer charge me for the time he spent showing me about the computer, etc. when I picked it up. Since I found them on Angie’s list, they gave me a discount in effect AND a Senior Discount without me asking for it! I will use Valley Techs in the future for my computer repairs and will consider having them build me a computer when I need a new one. Christofer thought that even though mine is several years old, he thinks it will serve me nicely for some more time. I did not have problems with Valley Techs and enthusiastically recommend them for solving your computer issues/​problems. Fixing a failing hard drive will be quite easy in the future with the set up Christofer recommended that involved using Carbonite to store data and files and an external hard drive to Mirror the operating system and Programs now on my computer. Of course, I will have Christofer fix this should I have another hard drive failure or other computer issues/​problems. Dr. Ronald W. Berninger

Hello, I strongly recommend against using this repair service. They have a small shop that is filthy, bordering on unsanitary conditions. Once they have your contact number, they make unsolicited harassing calls to you asking if you need their services. If you want to keep your number private, I would recommend not using their services nor calling them. I would rely on bigger name retailers and shops to repair your technology equipment.

Best Tech Dudes Around… PERIOD, They have gone above and beyond on many occasions to help out… HIGHLY recommended!

The crew at VT turned my ailing Dell around in less than a day. No BS, no long stories, just fixed it fast and called me up.
I found out they sell new stuff too — when the time comes, I’ll go right back to ValleyTech!

There is not a lot to say. Valley Techs did a solid job. These guys were able to recover my corrupt CPU. They recovered all the files and programs and put them on my new computer. They even uploaded some of the programs I did not think I need on the new computer (MS Office Suite).
The staff was extremely friendly. They kept me up to date with the repair. It was done on time.

I don’t normally write reviews but these guys were amazing. I had a virus on my computer that managed to corrupt several files and break both the windows update and battery supply drivers. Needless to say I was completely freaking out about losing all my information or having to buy a new computer. Valley Techs came to the rescue. I took the computer to then and they not only fixed it but accepted my slightly obsessive and high maintenance questions about the process and computer viruses in general. Nick (the tech I worked with) was great about trying to keep the price as low as possible given that I am a student without a lot of excess money to spend. Also they were extremely quick. I took my computer in on Monday and got it back good as new on Wednesday which was amazing given everything that had to be done. Finally since my mom was the one that recommended them to me she got a thirty dollar gift certificate for future services and I got a personal thank you note! I would recommend Valley Techs to anyone who asks and I definitely know where I am going in future should another computer problem arise.

Valley Tech has given me superb service since they became the tech support team for my small business a couple of years ago. I’ve found them to be honest, reliable, very competent, and polite. It’s also nice that the same people I talked to on day one are all still there, Dawn will usually answer calls during business hours, Erik the owner will take calls whenever can if needed after hours, and John the tech who comes out to my locations is as good as you could wish for in every way.
Greg
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