Extra Space Storage

As other people have posted, they WILL raise your rates as soon as you move your stuff in. I started in March of 2015. My first payments were for $ 39 starting in March. By August, the rate went up to $ 45/​month without notification. Even though the manager is friendly, the owner decides the policies and he will increase your rates. Period.
Also, the advertised price does not include «mandatory» insurance. If you are very persistent, you can get them to remove the insurance. I had personal property insurance that covered my belongings so I was ready to walk if they forced me to pay for insurance.

Expect your low rate to double after 4 months. The low rate you get is 100% guaranteed to go up after at least once a year and likely within 6 months.
Rate started at $ 80 and now has gone up to $ 130, and it will continue to go up from there based on ExtraSpace standard operating procedure. This place won’t even negotiate.
Oh, and let’s not forget the their practice of mandatory insurance which only issued by Extra Space, which is just a profit center and kickback for them, which BTW you can’t opt out of having insurance.
Don’t waste your time with these scam artists, look elsewhere!

Rude manager named Dave. I’m not surprised the only positive reviews he has are from people who are new to Unilocal.Unprofessional. If you are one or two days late on your payment he will call and harass you and your family multiple times in addition to following you and chasing after your car as you’re trying to pull out onto the street, whether you’re coming or going he knows by your code. So creepy. This is in addition to even though there is a 10 day grace period. The only reason I give it two stars is because it is clean. Good thing I’m only storing hobby items. I found some place else. Do not rent here. In addition, the reason I took myself off of auto pay is because they do six month price increases without telling you.

You can’t get a better place to store your things. The service is the best I’ve seen and we store a lot for myself and my wife’s furniture business.
Phil k.

I’d look else where. Initially they were very nice. After 9 months they increased my monthly by $ 15. When I called the woman who originally helped me said she would «look into it» and she would call me back after she spoke with the manager. I never received a call so I called when I say my credit card was charged the increase. The man who answered said it was approved to stay at my initial rate, then he put me on hold, came back on the line and said, no it wasn’t going to be approved. Uhhh, wow now there’s some great customer service. In the mean time my renters policy had renewed and I just called to see if they needed a new copy. The Manager, David tried to tell me my personal renters policy wouldn’t cover storage units — storage away from my home. I told him yes it does and specifically states it in my policy. Then he told me I needed to keep their insurance as a piece of mind because my personal renters policy deductible was so high. That’s a pretty large assumption to make there when my deductible is and has always been $ 100. Then I asked him what the move out policy was, he told me 10 days. I asked if it specifically states this in the least. He proceeded to tell me there was a new lease, but when I asked where this new lease is because I never signed anything and certainly didn’t receive notice of a new lease — then he tried to tell me nothing really changed in the lease, it just easier to read. So nothing important changed in the new lease but the move out policy went from 2 days notice to 10 days notice. I’d say that was rather important. When I asked for the site email address he was extremely flippant rattled it off very fast like he’s was a pilot and I’m and air traffic controller. Apparently this guy is the manager of the facility too. Corporate office happens to be in Salt Lake City, UT — where I’m from, and typically known to have overall nice customer service, apparently he needs to fly back for some training.

Wonderful experience renting a unit here! I was able to secure an 8×10 climate controlled unit close to the exit at a great price in a matter of minutes. Dave, the manager was friendly, professional and keeps this facility neat & organized. I have never used a storage facility for my property before and this experience helped aleve my anxieties.

Would get 4 stars if not for their pricing policies. Rate has increased significantly in just the last year that I’ve been in my unit. Now I find that they are advertising one rate on their web site, but are charging me a different rate. When I requested to have my rate the same as the advertised rate, they refused.

3.5 stars, but rated a 4 because units are clean.
I rented a unit at this location up until recently and overall am happy. Back when it was mini-​U storage, they had the lowest rates. But with two rate hikes in the past year, it was time to clean out. Why would I pay $ 79/​mo for a 5’x7’ unit when the exact same unit currently booked on their website, the way I originally purchased, is $ 55/​mo?! I wish I had seen this sooner. Way to not reward long term rentals! Even though I was paying significantly higher, I will say that they’ve always been the lowest price around town.
I almost always see someone sweeping the grounds when I’m here, and the units are pretty clean. Minimal dust and spider webs, a tiny bit of mice poop but for two years in a storage unit, forgivable.
When I’ve called they were amazingly cheerful and helpful. When it was time to move out, I just called and we agreed upon a move-​out date, and I left a message when it was empty, that was it!
I recommend storing here, but keep an eye on current prices, perhaps as leverage to keep your rate nlow.
Every time I’ve come, I think of the comedic genius that is George Carlin and his skit on «stuff»:

I had to move out of my old place in a quick fashion, and had rented from the facility before (when it was Mini-​U Storage). Extra Space had the unit I needed, at a reasonable price. The staff was new, yet knowledgeable and friendly. I have been renting there since March 1^st, and just received notification that my monthly rent is being increased by $ 10/​month. I would not expect the rate to go up that quickly, and find myself kind of disappointed. Unfortunately, that makes me knock the rating from three stars to two stars Looks like I will be seeking out a new storage facility.

I needed to find storage space my boss would be happy with. He is moving from a warehouse he has been in for 13 years. He wanted someplace close, safe, clean with great prices. I found the perfect place at Extra Space Storage. The guys that helped me out were friendly, knowledgeable and even a bit fun. The property was very clean and they had just what my boss was looking for. I did research for prices in this area and this company was the best price in town. They made me look good. I would recommend them to anyone who needs storage. I