Stan Cleaners

I’ve had it with this place. Although the guy who runs it is nice and welcoming and prices are fair, they can’t keep from damaging clothes.
Every time I take a group of dress shirts into clean, I get at a minimum of 2 garments back with cracked, broken, or missing buttons. Then next time when you drop them off you have to pay to have the damaged buttons replaced.
I’ve asked why this is happening, and the response I was given, is because I’m getting the shirts starched. Left thinking that was a legit reason, then when I picked up the next load of clothes with no starch, I had a shirt with missing buttons, that was new with tags when I dropped it off. I got to checking my dry clean only shirts, and sure enough 2 shirts had cracked or missing buttons.
I’ve now been coming here for over 6 months, they’ve damaged about a dozen shirts and lost another shirt. I’ve used 5 other cleaners in Houston (Areas: galleria, midtown, greenway plaza, and montrose, heights) and I have never had issues like this. Extremely disappointed. I will not be coming back and take my business back to my old cleaners.
If you come here EXPECT to have buttons damaged, if you’re ok with this and then paying to have fixed, this is the cleaners for you. If you like to have your clothes returned in the shape you dropped them off, avoid this place at all cost.
TL:DR — R.I.P. Buttons

Just started coming here and so far I’m very pleased. Clothes always come back in great condition — looks like they are really handled with care. I’m most appreciative of the way they tag each individual piece. They do not staple or pin the tag directly to the garment’s label; they delicately loop the tag through the label and staple it to itself. I could not stand how other dry cleaners would staple the tag to my clothes’ label, which leaves a hole in it! As far as customer service goes, the female staff on the weekends is less than friendly, but what can you really do. I’ve seen the manager (a man) a couple of times, and he’s always very pleasant. Prices are great too.

This place is awful. First they ruined a Tommy Bahama silk shirt. It was yellow when it came in and was tan when I picked it up. The manager said the shirt was designed to fade. Wow really?
No apologies were made. I have heard from several others in the area with simular experiences. Save your clothes and go somewhere else.

STOP! Rethink coming here. I’ve be coming here once a week for years. Service has been going down hill since the beginning of 2015. Good customer service has become non existent. I’ve brought in brand new shirts and they come back with no buttons. Once or twice, even four or five times after that this is getting ridiculous. I pick up shirts were they skip the top button because it is either missing or destroyed. Now they are charging for buttons «THEY» DESTROY. I’ve brought in suits and they loose either the jacket or the pants, shirts too. I am very flexible for mistakes, but enough is enough.

Solid dry cleaner. Live in the neighborhood. Have been going here for about a year now. Only had one issue and it was resolved appropriately. Considering the amount of stuff we bring in, thats less than 0.1% of all garments that we have taken in. Nothing special, but solid neighborhood dry cleaner.

Did a great job on same day service for the fella’s work shirts. They even changed some cracked buttons. Shirts/​Slacks are clean and well pressed. No issues with customer service. I has about 25 items and believe I got a good deal.

Terrible. This is not a business that respects their customers. They have now ruined 4 pair of jeans (~$ 200). I’ve had 3 pair with buttons that have been bent/​fallen off and one pair with a zipper that would not go up or down. After the last two pair got ruined I took them up there and asked if they would fix them or pay for them. She said «we’re not responsible for buttons or zippers.» She said they could send them off to have the buttons replaced for $ 30. I said even though it’s your fault you will still charge me? She said again. «We’re not responsible for buttons or zippers» ZERO ACCOUNTABILITY. I will never take anything to them again.

I am updating my previous review.
I’ve been coming here since August 2014 so you can trust my judgment. In the beginning it was great. Then they lost a shirt and told me I needed to come back while they looked for it. They eventually found it thank goodness but still no excuse. Secondly, I came here for alterations bc that’s what their sign says. Bad idea. The first girl had no idea what she was doing and the second girl was using safety pins to pin my dress. I couldn’t even remove the dress I had on after they pinned it. I told them I changed my mind — thank goodness! After I said that, she admitted that they don’t do alterations and they send them out to be hemmed. What?! Crazy, right? Third, ice notices a lot of my shirts are starting to look worn out — they have those fuzzies on the shirt they make it look like they’ve been washed like 100 times and are years old. Ugh makes me so mad!!!
I do not recommend coming here. I’m picking up some clothes in next couple of days and praying they aren’t destroyed. Stay away!!!

So I was picking up a pizza next door (brother’s pizzeria, it’s excellent!) and I needed to get a thick comforter dry cleaned. I discussed it with the girls working, explained the situation and they were like, «sure, no problem.»
I bring it in the next day and the manager/​owner was there and he was pretty much a jerk. He said that he didn’t want to do it. I asked if they had a big washer, and he said yes, but he didn’t like using it for things like that.
If a cleaners has the equipment, I expect them to solve problems. I then didn’t have time to take it to another cleaners in time. I will never come back, except maybe to pee on the building façade or manager/​owner’ s car. I can’t imagine their competence in other matters would be high.