Walgreens

I’ve been going to this store for a year now and the pharmacy technician (i forget her name) is always cheerful and happy to help. Recently they have hired new people and the service definitely has gotten worse.
I went there last Monday to get a script filled, the (store manager) told me they don’t have it and they can’t order it. Why can’t you order it?! You’re a pharmacy. «the order just comes in and we don’t know and we can’t order it»
I asked to speak to the pharmacist and she told me that it can be ordered at the pharmacy manager’s discretion, but the manager wasn’t in that day so they can’t order it. If you had bothered explaining it to me then I would have understood why you can’t order it.
Maybe they were busy that day and needed someone to help out with the pharmacy, but please do some research before you tell the customers that you can’t order it. This isn’t shampoo, if you can’t order it no harm done I’ll go somewhere else.
To the (Store Manager) on his name tag that worked on Monday 2/​1, you have offered absolutely no help when you told me you can’t order it, then told me you can’t call another pharmacy to find out because of security reasons. I think you could have done more to help a customer or at the very least have tried especially being a store manager.

Walgreens in Hawai’i seems to have the opposite reputation as the ones on the mainland; they’re wonderful here. As one of the newer locations, this one may be my favorite due to the friendly staff, and it being less well known. They have an ample shared parking lot with Petco; plenty of spaces at any time. Not as large as some stores, this one is still big with plenty of stock. They have a smaller selection of food as the main store, but everything else is available here. I come mainly for two things not generally associated with pharmacies: seasonal items like decorations and candy, and toys! Their prices are very reasonable, and they have tons of sales, so keep an eye out! Clearance prices and sales on seasonal items are also amazing.
In recent years, the collectible toy market started an experiment after realizing that Walgreens and other pharmacies were some of the largest untapped retailers in the country. Since then, Walgreens has had a nice selection of toys, including exclusives items. Their toys also frequently go on sale, making it one of the cheapest places to find things. The staff is knowledgeable and patient to look for stock. The store is also very clean and well organized, there is a public restroom that is kept nice also.

Wrong directions on my prescriptions!
I had to read the directions twice and yup… wrong and wrong! Good thing these weren’t prescriptions for my kids. I would have been very upset!

I would give zero if I could. At Kapiolani Walgreens, pharmacy closed. I call Beritania and let the pharmacist know i can’t find my medical card but i have te subscriber ID #, he says to go over there «and I’ll see what I can do» I drive there, in pain, and he tells me the system doesnt have your date of birth pay cash. WHAT!!!

Awesome places and good deals! realy good! awesome environment and i always loved coming here even with coworkers

I was at this location couple months ago to pick up my photos at their photo center they’re this one employee working there she was so rude she was waiting for her friend to stop by and started chatting about another costumer !!! I won’t be heading to this location

I love Walgreens! They always have something on sale that I need and the store is always clean and organized unlike other stores!
The employees are very helpful and are nice.
I usually go in to look at the cosmetics section because certain items will usually be on sale or clearanced out for a nice cheap price! Yay for us!
I just bought the revlon colorstay overtime lip stain and it’s amazing! It was on sale for 40% off and it’s one of the best deals in town. Normally $ 12 I picked them up for about $ 7 each! Nice deal.
I also love the points I rack up for shopping there!
Keep up the awesome deals Walgreens!

This store takes great pride in presentation. The items on the shelves are neatly stacked. And they are quite organized. Their shelves are pretty tall so they carry a lot of things in a not so quite huge store.
I came here to return an item that did not work and they did not give me a hard time about. They gave me a refund without a fuss.
What you’ll notice when you walk in is that the cash registers are all connected via a long counter much like at Best Buy. It does make for a better line and looks less chaotic but some people might prefer the old grocery style checkout line. For one thing this type of formation does not lend itself well to carts. Baskets are okay though but I prefer carts over baskets and so this type of set up does not work well for me.
The prices here are comparable to Long’s but I prefer Long’s inventory and sale. I like the Long’s weekly ads and booklets. Most of all, I think Long’s has better prices overall.

This is a great Walgreens!!! Great location and convenient. Jun was very informative and helpful… great customer service!

The Walgreens pharmacy department rocks! Before Walgreens, I used to always go to another pharmacy nearby. The service at that other pharmacy had always been inconsistent and never really «friendly.» However, I had stuck to it because it was familiar and nearby. One day, the other pharmacy said my prescription couldn’t be filled even though I had picked up that same prescription there multiple times previously. That was the last straw – I took it as a sign from above to find me another pharmacy.
Enter Walgreens on Beretania. The pharmacy staff here is incredible – everyone is unfailingly welcoming and helpful. When I first switched, it was because of the incident described above. I described the situation to a staff member here and she took care of talking to the other pharmacy and my insurance for me. Apparently, the other pharmacy had already charged my insurance for the prescription so the Walgreens pharmacy staff had to explain the situation to my insurance for me. It took a lot of going back and forth between Walgreens and my insurance but Walgreens came through for me like a pro.
Besides having a fantastic pharmacy staff, I really like Walgeens’ prescription refill phone system. It’s so convenient to be able to arrange what time you want to pick up your prescription. In addition, if your prescription happens to need verification from your doctor for whatever reason, the automated system will inform you of this during your call.
Getting a flu shot here is very convenient too because you don’t need an appointment. I have gotten my flu shot here the past couple years and the process is quick and easy. I love this pharmacy!

In addition to being slow, they now pick which prescriptions to release to me, even when It cleared my insurance. They claim they need to talk to my doctor, and that was yesterday. So in the meantime I can not take the new meds my doctor prescribed to me.
IDK what is running through their minds but I’ll be damned if I ever come back here again. Even it means life of death

I never really understood why Hawaii needed Walgreens. I mean, what do they have at Walgreens that you can’t get at Longs or Safeway or 7 – 11? And it’s not like their prices are any cheaper either.
Anyway, despite this sentiment, I do have to admit that this particular Walgreens location has a lot of positives:
+ Convenient. It’s located next to Petco, so I can run in for random items or snacks when I’m getting my pet supplies.
+ There’s always lots of parking.
+ Drive thru pharmacy. Haven’t used this feature yet, but it seems like neat option.
+ There’s a donation drop off (Big Brothers, Big Sisters?) in the parking lot.

This Walgreens is super close to my house and is 24 hours! Score! I stopped here last night because I misplaced my dental floss :(I bought a 6 pack from Sam’s Club, looked everywhere, and simply couldn’t find it anywhere. I went to Walmart and believe it or not they did not have a single pack of dental floss! Walgreens had plenty dental floss! Yay!
I had a revelation last night after stopping by in the middle of the night: I need to stop going places in the middle of the night. That’s when all the boogie men come out (and not the good dancing kind). Really though, 9 out of 10 times my encounters with strange people have been late at night.
The workers were helpful in explaining their card system after they charged me $ 5 when the price tag clearly said $ 4. Apparently it’s kind of like Safeway. You need their loyalty card to get the discounted price. Signing up was fast.
One great thing about stopping by late is that you get the best parking! Just watch out for the scary people!

This is the review for the pharmacy only.
Holy crap! Talk about incompetent idiots! I was recommended to go to Walgreens for a pertussis/​Whooping cough vaccine from my doctor. So I called 10 minutes prior to make sure this location had it. The female pharmacist told me they did and they just had to check my insurance card and I’d be all set. So I told them I was coming down soon because I was three blocks down.
Came in and told the guy up front that I was here for my shot and that I called 10 minutes prior. He looked around like a fool for 10 minutes then came back and told me that they ran out of vaccines. Totally annoyed, I told him I just called and the female pharmacist said they had it. He goes to the back… another 10 minutes go by with them scratching their heads. They finally find it. DUH.
Then he takes my insurance card and tells me to have a seat.
I sit… for 20 more minutes… then finally the female pharmacist that I spoke to calls me up and tells me that she checked my insurance card and I am eligible for a shot. Wonderful… no sh*t. Then she proceeds to tell me that they are busy *looks behind me. Only 3 other people waiting for meds* and that she won’t be able to give the shot for another hour.
Are you fricking kidding me? I took my insurance card, told her to forget it because she just wasted my lunch hour. She told me I could come back at night time. No thanks… I don’t live in town and don’t want you to waste my time.
Called my doctor and they said I could go to the Minute Clinic in Longs to get it done faster since they were being lame.
To the Minute Clinic I go! Where service is fast and they know what the heck they are doing! It goes to show why the parking lot is so empty here. Walgreens sucks and I’d rather shop and get my medicine at Longs.