So here’s the reasoning behind the two stars… one star was for Alex, the bartender and the other star was for the building and the atmosphere itself. This was the second time here, the first was for lunch and they couldn’t even get a salad correct and the second time was for dinner. For dinner we ordered a $ 25 steak ordered it medium rare with fries and mashed potatoes and we ordered the Buffalo chicken dip as an appetizer… It all came out together, the appetizer did not come out first and there was nothing«Buffalo» about it, it was made with very cheap cheese and tasted horrible. The steak came out rare, extremely rare and the mash potatoes was mixed with instant. Only a restaurant that is teetering on the edge of going out of business serves instant mashed potatoes with the steak. The only thing decent was the lukewarm french fries and I don’t even consider that decent. We felt sorry for Alex, the bartender, because all we heard him do all night was apologize to different patrons for their meals. The guy that sat us didn’t seem to give a crap and the food runner that came out didn’t either. I think the only thing keeping this place open is it’s atmosphere. WON’T BEBACK!
Calvin R.
Tu valoración: 2 Ann Arbor, MI
Food is great… had the chicken wings app. Hot and tasty. French onion was mundane. Service slow and rude…
Zach B.
Tu valoración: 1 Cincinnati, OH
Horrible service. They gave us a gift card to compensate. So we used it on the overpriced bill
Joe S.
Tu valoración: 1 Toledo, OH
Not going back. Bartender did not bring us a menu, and forgot to get my beer for about 10 minutes, while socializing. Then no one came back to get our food order for 25 minutes. Then the food was pretty mediocre. Overall the worst experience we have had in several months!
Victor C.
Tu valoración: 4 Columbus, OH
Sunday buffet was worth the price and the trip!!!
Lyle S.
Tu valoración: 5 Whitehouse, OH
Great heavy smoked, nicely BBQ’ed ribs and brisket! And enough to fill you up. These are larrupin’ good vittles.
Mike P.
Tu valoración: 4 Holland, OH
FirePit Grille has definitely improved since I wrote the original review. Now, at least the food is better than average. Both the service and the beer selection are still pretty average. They have a few signature drinks that are pretty decent, if that’s your thing. Something new that is NOT good: They seem to close early when they’re not busy. Either that, or they routinely close at 11 pm on Fridays…
Joel P.
Tu valoración: 1 Boston, MA
Poor service.(Malinda). Waitress never returned after taking our order until she brought the check The place was not even busy Average food even if it was not cold
Stephen S.
Tu valoración: 4 Toledo, OH
Have to say the food here is absolutely phenomenal. If you have a chance to try the brisket or the pulled pork I would highly recommend it. The atmosphere is wonderful and the patio is a nice touch. Overall the service was commendable. Definitely a great night out if you’re looking for something different in the area.
Julie C.
Tu valoración: 4 La Quinta, CA
This place is awesome! I was in town for 14 days & came here 3 times! Once for drinks, other times for food. This place has great atmosphere, but the reason I’m not giving it 5 stars is because I felt the service could use some real help. The servers seemed very inexperienced, inefficient and uninformed when menus were changed etc. the bartender one time didn’t seem to give a hoot about servicing me or not. Very unprofessional. But like I said, the food is good and it has great atmosphere. They’ve got a great happy hour! I will definitely come back when I’m in town again!
Josh S.
Tu valoración: 2 Irvine, CA
Food: GFS/Sysco — tier. Most everything ordered looked as if it was prepared ahead of time and reheated. I ordered the ribs, and the bones were much hotter than the meat, indicating that they were microwaved shortly before being brought out. The pizza was almost certainly cooked from frozen. As with most mid to upper level restaurants in the Toledo area — FirePit could benefit greatly from reducing their menu by about 90%, and cooking the remaining 10% of items well. Service: The waitress messed up our appetizer order and ended up not getting the appetizers until after our main courses. Even then we got the wrong appetizers. The manager comped up for all of the appetizers and corrected the order. It was the waitress’s first night so the mistake is understandable, but instead of taking responsibility for the mistake, she blamed it on the kitchen, which we discovered to be a lie when the manager explained that she had put in the wrong order. Facility: Generic, big-box feeling. Lots of space. It felt like we were eating in someone’s finished garage. Generally clean.
Travis B.
Tu valoración: 5 Perrysburg, OH
After reading the poor reviews for the Firepit I kept ow expectations and ended up being pleasantly surprised. I will say it is in I strip type mall and that usually turns me off. But the inside is decorated very nicely and it is clean. The patio is great! We sat outside on the patio and there is shade so you’re not sweating. Food: We had the flaming cheese appetizer(good), grilled chicken sandwich(great– very good grilled flavor) and the bacon cheeseburger(delicious– buttery toasted bun made it amazing) fries(good). Service: We arrived when it first opened so they weren’t busy but we had great, friendly service Price: Reasonable Drinks: Beer, wine, cocktails(we didn’t drink because my wife is preggo and I made a deal not to drink when she can’t. I know-foolish. Anyway, we are out of the cocktail game for 5 months so we will be back for the Sunday bloody Mary’s in January)
Natalia S.
Tu valoración: 4 Sylvania, OH
First off our server Karra was absolutely wonderful. She knew the menu and didn’t object to one modification that my girl friends and I had! The manager Vinny stopped by and made sure we had a great experience. I had the chicken sandwich. I added a few things because on the menu it was a tad bare, but add-on’s were not very expensive at all. We also had the buffalo chicken dip to start. My friends loved it but I wasn’t too enthused. Typically buffalo chicken dip is very shredded chicken and mixed with cream cheese. Ours was like soup. Other than that no complaints about the food. We sat on the patio, big and spacious! It was not like one of those patios where you’re shoulder to shoulder with the table next to you. Great selections of wines and even better options for food. I understand the separate area to smoke, but as a smoker, a patio in Ohio is like a safe haven. I feel like you should be able to smoke inside the patio since everyone is so spread apart. I have to say it was an overall decent experience.
L G.
Tu valoración: 2 Detroit, MI
Dunno about this place yet… get a weird vibe everytime I go… I always seem to get stuck with a server who acts like she’s «put out» just for having to be there. Sorry guys… its called a job. This may shock u, but none of us like to work. Lol. Food ok but some of that staff need to lighten up. Verdict still out on this weird one.
Sam T.
Tu valoración: 4 Toledo, OH
We went for brunch and I thought the food was great! I had the buffet which I thought had a really good variety and was delicious. A few of my friends ordered off the menu and they really liked it. I also had a Bloody Mary and they were only $ 5! It was so good! The service was just okay. She was nice but there were stretches of 15 minutes where she wasn’t around. All in all I really enjoyed brunch there.
Sioux Zee B.
Tu valoración: 1 Toledo, OH
Last time we went we were meeting a group of 8 to sit and eat and drink at the FIREPIT which is surrounded by chairs. A brunette hostess in frosted purple eyeglasses told us we could not eat and drink around the FIREPIT which we have before so we left. No one else was sitting at the FIREPIT so we thought we snagged a great opportunity. We won’t return.
Tawnya C.
Tu valoración: 1 Maumee, OH
Was at the FirePit on Monday for a late lunch. Mediocre service at the inside bar. The outside bar is better if Clint or Devin are working. Otherwise spotty service at best. Food is OK, typical bar food. On this day I got up to use the restroom and near the front door slipped on something and dropped onto my knee. Ended up with a fractured patella. Painted cement floor with NOSLIPRESISTANCEATALL! Bad combination. The help immediately blamed my shoes, which were flats with rubber soles so that was clearly NOTTHEISSUE. The floor is slippery, PERIOD. The staff rushed us out and of course handed us our bill on the way out, nice touch huh? Called the manager Jeff a few days later and he was rude and in denial of any accountability. After speaking with him it’s easy to understand why the high service turnover and frankly mediocre service. If he treats his employees with the same disdain that he treated me then why would anyone want to work there. We won’t be back and will tell all of our friends and acquaintances about our experience. Too bad, great location and concept. Clearly a case study in poor management. Now I understand why others on Unilocal have wished they could rate a zero stars, this is the first time I wish I could rate a ZERO.
PJ S.
Tu valoración: 2 New York, NY
I could write a long, snappy bit of colorful, satiric commentary on all the sundry details, but suffice to say, THISPLACENEEDS A CHEF! A REALCHEF!!! Until someone who cares about food is running the kitchen, it’s a waste.
Gil E.
Tu valoración: 1 Holland, OH
Recently we went back here for lunch. We ordered a burger and there was a Cajun Grilled Chicken special. The sandwich was good but the bun wasn’t the same bun they usually use, which is a heavier bun. This one was smaller, and like cheap white bread. The bottom was smashed thin and soggy, the top fell apart. I talked to the server he said the kitchen gave us the wrong bun that this one was for the kids burgers. I asked for another. After waiting it was brought out. This was the same bun again cheap white bread type bun. I have been in the business for quite some time. I was insulted that their kitchen would have the audacity to send the same type of cheap bun out and say it was a different bun. Wow! We can deal with the frozen pre-formed burger patty but adding a cheap bun to it and you end up with picked over food. We don’t mind paying 10 bucks for a sandwich but it needs to be good. The chicken sandwich I had would have been close to phenomenal if the bun was correct. Look, They spent all that money on a beautiful place. The food needs to compliment the look. They need something that pops. A signature item. It isn’t there. I did talk to the arrogant owner. A person who clearly shouldn’t have anything to do with a restaurant. Never in my life had I been so irritated from someone that called to make an attempt to apologize about our recent visits but had excuses for not knowing food. Wow! Running a business is tough but people are unforgiving. In this business, you can start with errors but you need to make improvements. People forget you quick. You need to continually make changes for the better every day. We now have considered going elsewhere because of our recent visits.
Andy H.
Tu valoración: 4 Munich, Germany
I had 2 meals here this week, and had much better service and good than other people. I’d totally recommend the pizza(not underseasoned) and the chicken chunks are an interesting and tasty new spin on other restaurants’ chunks. And the service was attentive and fast. I’d say give it a shot!