Master’s Mark Dry Clears

Horrible. Regular customer. Brought 9 shirts in, 8 to be dry cleaned and 1 to be IRONED. Paid the balance. They leave a voice message later that day threatening me with the authorities if I didn’t pay of the balance. What balance? The balance that they created because they decided to dry clean the shirt I needed IRONED, ruining it. After advising that treating regular paying customers like criminals for not paying for services that were done without consent was probably not best business practices, I am berated and told I am «Useless»… lol.
Spoke with the regional manager about this. He was just as incompetent as the retail store manager who left the voicemail, supporting her saying she did nothing wrong, charging a customer for a service they didn’t ask for and than threatening me with the police for not paying a balance I did not know existed… Spoke to his boss eventually and got a very delayed apology. Needless to say, Good bye master marks. Don’t get your clothes dry cleaned here unless you like to trust incompetent inbred idiots with the IQ of an opossum with your garments.

They didn’t give me back my nice coat hanger (partially my fault for not checking). One of my shirt’s pleats was off by a healthy margin. The workers were rather stand-​offish.