Applebee’s

Every time I eat there I get sick vomiting diarrhea all at the same time etc I don’t really know what or who is cooking the food but it needs to stop before I call the health department

Hungry and in a hurry because of Chile vs Columbia game, I had to get to go at Applebee’s. Stupid me, right? Who on earth with sound mind would eat there? But I did, so here I am crying about the crappy experience that I had. This location charged me extra 1 dollar for the same side item that I can order online. Its annoying having to pay extra 2 bucks for no reason. But it’s only 2 dollars, said the bartender. I refrained from telling her to pay an extra $ 2 when she buys a dozen of donuts, or fill up gas.
Anyway, the place looks like a dive. Food (bbq rib, grilled veggie, and sweet smash potato) was ok. If you have to choose McDonald or this place, choose this place but order to go to save yourself the 25% tip for service you will never get.

Been going here for about a year, and the service we get from Krissy is awesome! She learned our drinks and our entrees from the first time we sat in her section, and she always takes great care of us.

IF I COULD I WOULD RATE –0. MARVIN WALKED BY OUR TABLES NUMEROUS TIMES. Mind you I have been a server for 4+ years. I’m not saying he’s a bad server. Just so happened to give bad service. A nice looking hostess asked him to take us and he was like um yeah and rolled his eyes. My guy and I were offended. We ran up a game tab and left. Wouldn’t come back sorry.

I have given this place more than a few tries to get it right. First time they are out of ribs and tonight they are out of margarita’s. The service is lacking and the management team needs customer service training!

After waiting twenty more minutes at the bar on my to go order, suffering through music that was way too loud for a restaurant, the bartender brought out our food, and I go home…
At home, the salad was brown and wilted, one of the two salads didn’t have dressing. My kid’s meal was supposed to come with a drink that wasn’t there, and our food was cold. By far the worst food I’ve had there. I won’t be coming back, and I recommend you dont, either!

Went for lunch. There were three of us, no problems. Our server Brain was great. Food came in short time. He came back a few times to check on us. Food was hot and very good. Would go back any time.

I have been here three times now, and I have never been impressed. The first time it was ok, but I ordered a glass of wine, and it was served in a white wine glass, and it only had a few sips. The bartender talked about cheap prices so when I realized this sip of wine was seven dollars a glass, I was surprised. I ordered the new shrimp appetizer which was okay.
The second time that I went all of the employees just sat around and talked. The woman manager and the bartender with long blonde hair were having a blast while the bartender threw out the big F-​word. Really! There were kids and women around. I couldn’t believe the manager just laughed about it.
The third time that I went; I waited over fifteen minutes to be asked if I wanted a drink. The man manager walked by me at least three times and never even asked me if I needed anything. It isn’t like this place was busy it was during the week with only a few customers. I will not be going back. I had a meeting around the area that is why I kept returning, but I won’t be anymore.
Food was not good; service was bad!

If i could leave a negative star i would. WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. Ive had more professional service from mcdonalds employees, seriously. Im not expecting 5 star service at applebees, but common sense would go a long way here. There are so many bad things i could say but ill just stick with the key points. First off the appetizers they brought us were cold. Second was the «top shelf» drinks they brought us with literally no alcohol in it. When we told our waiter this, he said it happens a lot and that he wanted us to tell the manager so she could see how often it was happening. At this point i thought they would fix
the problem with ease, i was very wrong. The «manager» never apologized and seemed annoyed we said anything. Usually when theres a problem the manager will fix it as soon as possible, not here. After 30 minutes of waiting they bring our food out, still no drinks. After we finish our meal they brought us melted drinks that had obviously been sitting on the bar for who knows how long. The kicker is the fact that there were multiple employees talking and texting. Pretty much doing everything but their job. To the business owner heres some advice. If you cant train your uneducated employees, hire some that have customer service experience. I hate leaving bad reviews but this has been, by far the worst resteraunt experience i have ever had. There are plenty of other places to eat around here that actually care about their customers :)

The service was poor and the food was horrible plus they charge me $ 6 for a shot of tequila in my margarita. The 4cheese mac&cheese was horrible.
Lesson learned don’t try anything new.

I gotta say, I was a little nervous b/​c I read all the bad reviews AFTER I already sat down and ordered. Most of the reviews said the food was good, just terrible service.
Well, that was not my experience today.
This was my first visit at this location and I came in for lunch. The food was very good. And Veronica, my sever, was first rate!
Maybe management read those reviews and made changes???

10/​18/​2014
Service has improved by a lot since last visit,
Tried the all you can eat boneless chicken wings and they were really good.
Had the classic Buffalo.
The Honey BBQ.
The Asian chile and lastly Hot.
Being my favorite flavors starting first is favorite.
Hot, Honey BBQ, Asian Chile, Classic.
Service and quality has improved by a lot since I was last their.

whats up with the new looking applebees??? their dining area looks very golden corral/​lubys style. looks nothing like the older styles. i will be staying away from this applebees.

We visited here about a year ago to try out their new menu choices. I do want to say, the variety is nice, but their food is just way too pricey for the quality of what they serve. Most of their food tastes like it was microwaved and pre packaged. Not coming back.

I would avoid this place, as if there aren’t enough reasons to dislike Applebees on the evening I visited this location the dining area smelled terrible. Not sure if there was some bad food in the back or they were having plumbing issues, but it was that type of smell. Service was pretty good, only had drinks so I can’t speak for the food.

I agree that when they opened the service was good. Then it all changed and there was not a white waiter or waitress in the place. The music and sports tv were both up so loud we couldn’t talk. The waitstaff was slow moving and all overweight. They act like you are inconveniencing them. It’s been like that for months (year)?
Complaints left on their website were not responded to.
Last couple times we went it seemed so much better. New manager?
I love the food. Always consistent. Thanks for cleaning up the waitstaff.

This is the 3^rd time I’ve been to this location and had good food and poor service. The food is actually really good for Applebee’s. We had spicy buffalo wings, chips (that were warm and crispy) and salsa, and a quesadilla that was filled with chicken, cheese, and grilled onions!
However the drinks and service were under par. In the entire restaurant was my table of 2 and one other table of 3. Our waiter only visited out table to take our order and bring the check. Someone from the kitchen brought our food and the bartender brought our drinks.
My margarita just tasted like sweet-​n-​sour syrup. My friend’s Long Island tasted like sweet-​n-​sour syrup and vodka. We were never given or offered refills on our water or for another beverage.
With the food being fresh and tasty, they have potential. If you’re wondering why I keep going back, it’s because the prices are way too reasonable!

They must have cleaned house… I mean no familiar faces, and the service was MUCH better. Thank you very much. Now lets get down to food. Every time I order the Brew Pub Pretzels w/​beer cheese dip I seem to get less and less cheese dip, sometimes you can tell it’s been watered down. All I want is a consistent product. I don’t really order entrees any more because they could not get it right, but now that I see they have a new crew I’ll give it one more shot. Really trying hard to like this place and looks like they are now on the right track.

I have read all the reviews, Hey people, if the service is slow «just don’t leave a tip». Waitress and waiters all work for tips.
As far as the food at this location, I have never had bad food here, everything every time has tasted excellent. Just today I was not feeling well, so I got an order togo of onion soup and salad. Now, I feel a lot better. This Onion Soup will cure everything. Thanks Applebee’s.

Such a huge disappointment going to this location. From the get-​go service was not the brightest (Sorry Windi C.). Referred to the Wonton Tacos as the wedges and the Honey BBQ as Honey Mustard (TWICE!). Missed one of our entrees (there were only 4 items total, 6 if you include the water and soda). Food was pretty sad as well (for this location, I’ve been to other’s where it’s been fantastic. The one in Carrollton is pretty good). The Potato Twisters were a smaller order than usual and were burnt, oily and stuck together.(pictured) There were a few pieces that were six inch long oily burnt potato logs. Wonton Tacos shells were not crisp and fresh. For a drink refill, my girlfriend had to go to the host and ask. Won’t be coming back to this location which sucks because it was the closest Applebee’s.
edit: Had asked for our «Honey Mustard» Chicken to be packed up and they decided to throw in the sauce container from the restaurant (pictured). Thanks Windi for going the extra mile!
P. S. Still left a 15% tip only because I have been in the food industry for over 10 years and it kills me not to leave a tip. I usually leave 20% or more depending on service. I was very strongly tempted to leave 10%, but WIndi made a comment at the end where she «wouldn’t hold us hostage any longer» and I always appreciate humor.