Zen Windows Washington, DC

I had an excellent experience working with Scott Halle and Zen Windows. Because of the size of my front door, I had to get it build out in order to install a screen door. I contacted Zen Windows and two other companies, and by far Zen Windows offered the best customer service, pressure-​free/​stress-​free process and, most importantly, best price.
Scott was very quick to respond to emails and phone calls. He is very knowledgeable, professional, and easy to talk to. The door installation was quick and smooth. They were done within a few hours. Scott came by at the start of the installation and came back when it was done to make sure we were pleased with everything.
Zen Windows is one of the best around and I’d definitely recommend Scott and his team to anyone who needs new windows and/​or doors.

Affordable and quality product, precise installation, and honest pricing — what more could you ask for? We shopped around quite a bit before deciding on Zen, and we don’t regret the decision. Also, they offer financing, which is not the case with all companies.

So far, all has been great. The company doesn’t do sales pressure, but they have been very quick to respond to my questions by email or phone. Very quick: like 20 minutes or less.
Installation was done on time and without any hassles, and they even installed a little extra «flashing» on the exterior of two windows.
How good are the windows? I’ll find out when the weather gets cold, but so far I’m very happy.

This was one of the best experiences I’ve ever had doing business with a company.
From the very beginning, there were no obnoxious sales tactics, straight-​forward and professional interactions and every bit of research I did kept pointing to Scott presenting one of the best windows in the industry at the fairest price.
We had a couple of glitches with the manufacturer; that included them having to remake some of the windows because their employees measured incorrectly, in addition to other issues. Through all of it, Scott accepted overall responsibility for the customer experience with me and went far above and beyond the call to make it right! Carlos and the install crew were also phenomenal! They were also very professional, responsive to questions and issues and did a great job.
I spoke to many window companies during this search, and none could came close to the professionalism, value and overall customer experience that Scott delivered.
I couldn’t recommend anyone higher.