All American Fences, Inc.

I’m in the process of ordering a fence from All American Fences. I’ve found Nino a very honest and accommodating estimator. …perhaps he’s the franchise owner. Seems to be a family business that needs customers to support what they are doing. In my case, Nino quoted me a fence $ 2,000 less than Home Depot on a 4 foot vinyl picket fence with a bit more length and with an additional gate! That’s a huge savings! I received their estimate/​quote earlier today. There are a few things that I need to nail down and make sure we are in 100 percent agreement on, but while they are minor, they are important to me. The point is, sometimes things break down in both communication and translation. It’s important to work your project through. Contact the company if you experience problems and anticipate problems before they occur. I’ll believe I’l be back here to provide another star once my project is completed. At least I hope so! If not, I’ll surely let you know.

Horrible company, ordered wrong material, size and color. Bad communication, do not take ownership of their mistakes, do not think your job is too easy to mess up. Hire someone else!

I had new fence installed by this business. The gate will not close as the wood has settled. I called for a repair more than 6 times and no one ever showed up to repair. Customer service lady was rude and owner did nothing. They were quick to show up
For install and collect cash — nothing to remedy repair. Horrible experience, poor customer service and non responsive. Go somewhere else! Do not use.

Wish I could leave no stars. Called as recommended by a friend of a friend, but never used them. Called Jim and got an earful of his medical history. Stated that he would not be able to do the work, but that his boss would. When I did not hear from the boss Nino, I called back 2 weeks later. After being told that I had call him back later and hung up on me. Jim called me the next day to apologize and go on to talk about his family medical problems. He set a meeting with me for an estimate, but rescheduled it he informed me that I did not need to be there. I told him that I would try if I could. He showed up and banged on the door. My nanny was putting my 2 infants to bed and could not get to the door. My 3 year old kids thought it was me and were talking to him through the mail slot. He left without doing the estimate. Left me a voicemail yelling at me for not being there and that he would not be coming back. When I called him 2 minutes later I got his voice mail and could not reach him for another 15 minute. When he finally did answer he began to yell at me again. When I pointed out that he said I did no have to be hear. He the told me that I needed to call him next week and set up another time as he was across town and hung up on me. I went with another highly recommended company on Unilocal.Save your self the trouble.

6÷1÷2015 I can’t understand some of the reviews listed on this website. Our experience with All American was outstanding from start to finish. Nino returned my calls immediately, showed up on time to give very helpful ideas on replacing our privacy fence and followed through with the estimate and paperwork. I had many emails and several phone conversations with office staff who could not have been more courteous and helpful. Lumber was delivered on time and the crew arrived in a timely fashion. When it became obvious that more than 3 men were needed to finish the work in 1 day, 2 more arrived on the scene to help without our making any type of comment. Nino came by to see the work in progress. The men took only a short lunch break, worked efficiently and built a beautiful fence of «many tiered levels» for us. It included 2 single gates and 1 double as well. They were courteous and friendly. I have absolutely no complaints! I love our new fence and will certainly employ this company when I am ready to install an addition to our deck.

Outstanding! From start to finish! We couldn’t be happier with our new 6′ privacy fence! They guys were professional and were very accommodating. If you need a fence give them a call, next up is a deck!

Great price. Fast. Marginal construction. Crappy service. Gate post moved up within a month of installation. After asking several times for someone to come out and reset it, Nino came out, dropped the gate (so now it doesn’t match fence level) and hung the gate crooked. Further contacts by e-​mail and text went unanswered. Spend more money and get it done right.

Worst Customer Service. I called for a quote and they sent someone out to my house and told me they would call me with a quote. When I called them back, they couldn’t find the quote and were extremely rude on the phone. Awful customer service skills. If their people are like this on the phone I question their craftsmanship.

I’ve never experienced worst initial customer service from a company. I called and got an answering machine. I spoke with Nino and confirmed an appt for Monday at 9 am. I received A message confirming the appointment. When I called Monday morning close to 9 o’clock after I drive an hour to get to the house, I was told they had no information regarding my appointment, I was also told if someone leaves you a message you should call them. Why should I call them back when Nino confirmed my spot last week!!! I was also told that clearly maybe they shouldn’t do business with us, maybe we should just call someone else!?! You think? Of course I would not do business with them! the person (Theresa?) answering the phone is the most unprofessional rude woman I have ever dealt with. I will never do business with this company! Save yourself time and energy by not even calling them!!!

We received quotes from a few fence contractors, and found that All American Fences provided us with the most options to choose from, and seemed the most knowledgeable about some of our questions (placement and type of gate, fence style, material options). We worked with Mr. Jim Oliver, who we found very professional, and always responsive to our questions/​calls. We were very pleased that All American Fences offered a reasonable price for cedar (we installed a 6ft «good neighbor» fence), accomodated our schedule, and did a great job in terms of workmanship. The gates are truly stunning. We had to make a slight change toward the end of the project (one neighbor decided against having their metal fence removed at the last minute), and it was not a problem to make the change (In fact, our cost went down, as it was less wood). We would highly recommend using All American Fences, Inc.