Delta Airlines SkyMiles

Delta doesn’t care about LOYALTY, only $$$$!! Truly a shame what they have done with their restrictive new FF qualifications. I have been forever at least at the Gold level and suddenly despite flying every other week on their airplanes been downgraded to Silver. You can honestly get a higher status by simply getting their credit card. So if you are thinking of being loyal to Delta, don’t bother as they wont return the loyalty to you. Just apply for their card, take your flight with your boarding privilege and free bag and then cancel the card.

Delta is in complete control of showing you missing flights and bad data. The worst airline ever. don’t trust them.

I flew from Detroit to Tokyo, and back. That is 16,000 miles. Delta added 5,400 miles to my account. Read the new (er) program details, they are terrible. I travel biz and pleasure and have chosen Delta due to the banking miles. Not anymore… I will avoid Delta with this new program.

The crappy airlines of America. Delta Airlines suck. So far I had problems will all aspects of their company baggage, Skymiles, customer service and so called corporate management. I will never fly them again. Problem was not even looked in to. They blamed American Express and pushing the blame on them. American Express never declined any charges.

Terrible. Why bother with status if you allow anyone to board at any time?
Ticket agents continue to let anyone board at any time. Worthless.

Really? Fly 120,000 miles in one year and can’t get any status higher than gold? I have flown Delta exclusively for over 12 years and have always been Diamond member because I fly every week and rack up 120,000 every year– million mile flyer. Now with the changes to the sky miles program loyalty means nothing– it’s all about how much money you spend and whether or not you have the Delta Amex card. I refuse to get a card that charges an annual fee of $ 450 and I also refuse to pay $ 750 for a ticket when I can get a seat on the same flight for $ 250. I fly the same routes every week so I buy my tickets way in advance– always get cheaper tickets. Now I get burned in both mile accumulation and medallion status simply because I buy my tickets when they are cheaper. Shame on you– you are worse than an ingrate who kicks a loyal dog who only wants a little attention.

A representative from Delta suggested I get a Gold Skymiles card from American Express, in order to be allowed 2 checked bags (Economy Class) free, from USA to India. I felt cheated both by Delta as well as American Express Skymiles program, when after receiving the card, they said, sorry only 1 bag.
It is a big sham. Delta says 1 checked free for USA to India. Skymiles program says 1^st checked bag free. Dont know who is trying to fool us. NEVER AGAIN WILL I FLY DELTA. And please tell everyone — DONT EVER FLY DELTA or get the SKYMILES card if you wish to get a second bag free.
Almost all major airline allow 2 free checked bags. Delta does NOT even if you have Skymiles.

I switched networks from Miles&More to Delta SkyMiles when I moved to ATL. This was definitely not a good decision as frequent flyer. Beside the bad service and unfriendly staff there SkyMiles program and changes in upgrades are really bad for you as a customer.
There latest joke is the 20 minutes guarantee to receive your luggage.
Last time coming back from Asia I waited close to 40 minutes to get my luggage and these is the answer from Delta customer help desk.
— — — — — — — — — — — — — — — — — — — — — — — — — — — — — —
Thank you for contacting Delta Air Lines regarding your request for
bonus mileage credit for a baggage delay.
After reviewing your flight information, we found that luggage from
flight DL94 on June 17, 2015 to Atlanta was reported as arriving on
time. Since checked baggage made it to the carousel within 20 minutes of
landing, we are unable to apply the bonus miles to your account.
We are committed to getting you through baggage claim and on your way in
a timely manner. We appreciate your business and thank you for flying
with us.
— — — — — — — — — — — — — — — — — — — — — — — — — — — — — —
My Delta summary is that the crews most of the time are unfriendly, the food is the worst in aviation industry, there seats are uncomfortable and also they think I am a liar.
Therefore I will go in the future for my international trips to Chicago first to go with a good Airline.
Luckily there is also coming more competition to ATL for domestic connections now.

It should be called «sky dollar» instead of Sky miles. What a ripoff! If you fly from Boston to Paris you should get around 2000 miles, but now it’s based on the price tag you payed! So I’m only getting 850 miles! Surprise, surprise! What crooks! I feel cheated and deceived! I will cancel my loyalty program tonight!

I’ve been with Delta SkyMiles for years and have acquired 55,470 miles from SkyMilesShopping which you may know is a lot of shopping at 1 to 4 miles per $ spent. Then Delta turned over their SkyMiles operation over to some crackpots that don’t have a clue as to what they’re doing! It became impossible to get credit for miles from SkyMilesShopping without you needing to jump through hoops! As well as belonging to SkyMiles Dining, my area had lots of participating restaurants until one day when I went online and there wasn’t even one participating anymore! Delta has also raised the amount of mileage points needed to fly for free so good luck to anyone trying to collect mileage points because by the time you’ve saved up points (if you’re even able to collect them) Delta will be raising the amount needed.
I sold my mileage points yesterday to XYZMiles and got a good fair price for them and now have joined Alaska Airlines Mileage Plan. At least their mileage points needed for a free flight is where Delta’s was a long time ago!

I hate this airline because they’re dishonest and don’t keep their word. Only airline worse to my knowledge is spirit.
I checked my flight status all night due to flooding in Houston, and delta confirmed on time — only until 20 mins before takeoff did they change it to reflect the 2 hr delay (this after 11 inches of rain in Houston… They knew). So I get to Atlanta to catch my connecting flight, run to the train and somehow make it right in time… But they don’t let me on the plane. Why? Because «the system rebooked me from 11:38 am to 9:45 pm!!!» Since they thought I wouldn’t make it on time… They changed my flight that I booked 2.5 weeks ago. Because of THEIR error. Delta has no problem with punishing its customers for their mistakes. I have no problem never paying them another dime.
NEVER AGAIN.

Dont bother unless you have an American Express credit card. My husband used Delta a lot and acquired 50,000 miles… well, we wanted to redeem the miles and they said wed have to open an account with American Express. Thats ridiculous.
United rewards doesnt require stupid things like that. Anyways, we will never use delta again.

I have been with Delta for 20 years. been platinum in the past. and have over a million miles. and STILL you cant get SKY status… if you have a million miles, let me at least board early. and now with the new skymiles program…. they have made it almost impossible to get higher than silver unless you fly every week… I have been to Las Vegas, Japan, and many other places from Atlanta and Chattanooga…. I will say this though. the fight attendants for the most part are doing and AWESOME job. the quality now compared to 5 years ago has improved significantly… hats off to their service. I am going to see about changing to another airline if they will let me transfer my miles.

I was booking a family trip and had the Delta flights ready to reserve when my husband told me to wait while he transferred miles. He transferred miles to my account; the cost is $ 330.00 to transfer 30,000 miles! That information was not exactly prominent! You had to dig to find it.
When I tried to use the skymiles, NONE of the flights I originally searched were available — and the flights that were available COST MORE THAN TWICE what I originally found. I’m getting out of that program — HUGE SCAM. Delta NEVER returned my emails or calls when departments played musical chairs transferring me from person to person. I’m getting out of that program. So disappointed!

Had to reverse charges Delta put 900 dollars just for fees on my card. Called and the lady said there wasn’t any management to talk too and she just read off a script, not helping up. She said delta and the air miles are different companies so Delta couldn’t reimburse us. Called Delta Amex and that guy told us that was outrageous! So we did a reverse charge dispute! Beware of the huge fees Delta hides behind and then accuses another mystery company for those Huge charges!!! BEWARE!!!

NEVER AGAIN pay $ 450 for delta amex annual membership, you have to pay $ 29 for you partner to go to delta lounge, also delayed constantly… never honor their words DO NOT TRUST DELTA AIRLINES PEOPLE… THEY ARE UNRELIABLE in May 2014 in the mid year change policies etc… also the change on frequent flier status requirements for me to wasting my time writing negative review about Delta Airlines in particular must be very very very disappointed. I would NOT fly delta again their ruin my charity event that I suppose to go because it was not on time 2.5 hours delayed just LAX to SF so you guy imagine this… + traffic hours etc… I am done with delta!

You just can’t go very far unless you have a ton of miles.
And if you trrade them at the Sky Miles Market your value is even less.
I am currently sitting on .5 million Skymiles. I hate to use them because I value them more than Delta does.

If Only there was an option for «minus stars»
Why oh why do I punish myself by traveling on Delta???
I had the misfortune of dealing with THE rudest THE most malicious THE most manipulative, power-​hungry «customer service» (!!!) supervisor in Atlanta that I would never have Dreamed of coming into contact with!!!
I begged her for a different seat: ANY other seat than the absolute Worst seat I had been given (don’t bother becoming a Platinum sky miles member — this is the lack of service you will receive).
As she sat there assigning seats to numerous other new passengers, she told me I could give up my seat and take a later flight — or accept the ‘damn seat yo-​ve bin given’
To hell with you, you low down uneducated foul mouthed excuse for a human being.
You win! You got your way! You stuffed me in the one seat I demanded Never to be put into. Well done! You proved you have the power of the pen in your pathetic small life. You win!
But your employer loses, and deserves to:
I am NEVER traveling on your foul mouthed low class uneducated pathetic excuse for an airline again.
Until I hear you have been FIRED.
Only then will I spend my money with this excuse for an airline again.
Goodbye Delta. It took you a lot of money to earn my business. Your loss. GOODBYE.

Delta’s award redemptions are a ton more expensive in points/​miles than every other US airline program. Here’s an example. When I was looking to go to Anchorage for a weekend, Delta wanted 80,000 miles for a seat in coach. But I also have miles in the United program and I was able to book a seat there for 50,000 miles. And that one was in FIRST class.
As well, Delta does not allow ONE WAY award tickets. So if you want to book some sort of open jaw itinerary (fly Charlotte to Chicago, but return St. Louis to Charlotte), you can’t do it. United and US Airways both offer this option. So there’s that too.
I am Platinum in Delta’s program, so I do get the occasional upgrade to first class. And I do enjoy getting priority boarding and access to book free Economy Comfort seats that have a bit more legroom. I also get a couple of bags for free.
Overall, I think Delta’s domestic product (flying me from here to there) is better than US Airways, American and United. I think that their Medallion elite program is not as good, as there is now a spending requirement in addition to either miles or segments.

OK, so here’s the thing. When your boyfriend who travels all the time has to go across the country for a work trip and asks you, casually, «Can you come? I’ll get you a ticket right now.» And you know he always flies first class. And likes nice hotels.
What do you say?
Um, «hell yeah!»
Enter Delta and Sky Miles. We had to wait a bit in line today but the ATL folks were actually pretty efficient. We were greeted with gracious invitations of «would you like more than water?» (um, yep, it’s an early morning flight. cocktails are necessary!) and just finished a quite nice breakfast — omelettes, potatoes, fruit and a choice of bread product. More cocktails. These are the perks of being a SkyMiles member.
Holding hands with my sweetheart as we watch The Borgias (he lent me his headphones as Delta’s kinda hurt sensitive ears…). Just sayin’ — travel ain’t all bad these days.