Delta Air Lines

This is the MOST incompetent airline for travelers. Never fly Delta. We missed our flight, even though it was late because of an unannounced gate change to the wrong concourse. We had to get back on the airport train go to a different terminal and gate which made us late. No apologies or compensation offered

Peggy on my flight from Charlotte to Atlanta was a gem. What an awesome attendant. We were laughing and relaxing to no end. She should be chosen for a Delta commercial. Love, love, loved it.
Thank you Peggy for a great flight.

I was suppose to leave Atlanta at 1050 am today. It is now 1230 pm and we are still here. We were on the runway and now we back at the gate. Firstly they had overbook passengers and had to find volunteers. That took a while. Then the pilot said that they had put too much fuel in the plane and had to pull some of the fuel out. That took another 15 to 20 minutes. We finally pulled out onto the runway and had to wait for another 15 minutes because there was a plane blocking us. I thought we were on our way but nooooo… now there is something wrong with the hydrolic thingamajiggi and had to pull back to the gate… It is now almost 1240 and we are still here… what a way to start a journey… not impress with Delta Aurline right now… n still waiting… oh yes now they have to add more fuel… still here…

My connection was late. I got to the gate and the plane was sitting there for 15 min and they wouldn’t let me on. Stupid! Now I get home –2 hrs later.

First class becomes a free for all when there’s a delay.
And the delays never end. At this moment we are waiting for a piece of paper. Doors are shut. And we’re not going any where.

Delta airlines is terrible. I will not recommend to anyone nor will I use them again. I traveled to italy for vacation. My luggage was lost and I didn’t get it back for three days. Upon returning to the states after 14 hours of travel I missed my flight by 5 minutes due to customs lines. The plane was not going to taxi for 10 minutes. The door was open and the customer rep closed the door stating she waited 5 minutes. Company policy is to wait 10 minutes according to another rep.
My patronage will not be missed by anyone with delta so I am exercising voice. Safe travels.

Delta Airlines is the only Airline I choose to fly!

I had recently gone to a trip, with a layover in Atlanta to and from my final destinations. I have been flying with Delta a few times, and have had not had a problem.
Due to my own mishap, I had missed a flight going to my final destination. The customer service were understanding and accommodating, putting me on to the next flight at no charge. When I went to the gate for my new flight, I asked the attendant in front a question regarding my baggage. The way she talked to me and to other customers in line before and after me, was quite rude and would interject when I would say something. I noticed that she appeared polite to the first class customers.
Customer service is a hit or miss in my opinion, which is the reason for three stars. The free entertainment and snacks make up for it. I will fly to Delta if I have to, but it’s seldom.

Bin schon mehrfach mit Delta geflogen und der Service ist gut, die Gates sind sauber und man hat im gesamten Flughafen WLAN kostenlos.

While I don’t typically fly Delta, the staff in ATL were all very friendly and accommodating. They also do a good job of keeping flights on time, which helps a lot if you have a connection here.

Flight DL1328. Seat 25B. ATL to SAN connecting from TPA.
Plane: B757−300
Seats: leather comfy seating.
Leg room: decent for economy
Entertainment: touch screen. free movies/​tv/​games (major plus)
Snacks: typical free beverages and peanuts/​pretzels/​cookies. snack boxes are extra charge.
I’ve flown with Delta quite a handful of times and never any issues however per my pictures Delta needs to step up on their cleanliness. I usually check the pockets for trash (typical) that you would find a wrapper or 2 in there but lately after reading an article via yahoo that you should start checking the tray before flight and wipe down because airlines tend to bypass and clean them. And lo and behold i’m the lucky one to get a nasty tray with coffee stains and crumbs.
I wanted to give this rating a 2 star but the in-​flight entertainment during this 4.5hr flight made me forget that I had an issue.

Dear Delta Airlines, the fact that you charged $ 175.00 for an «unaccompanied minor fee» for a 13 year old girl, WITH ACTIVE DUTY MILITARY ID, who my friend literally brought to the gate and I am picking up FROM THE GATE for a 1.5 hour flight is INSANE and I will NEVER use you again. Shame on you.

Delta has been my preferred airline for a very long time. I have flown over a million miles on Delta and would love to give this review 5 stars due to the incredible service by Delta employees that I consistently experience– whether on the ground, in the air or over the phone.
However, the reason that I am giving 3 stars is that for the the past few years I have noticed the rows of seats are Inching closer and closer to one another! Today I boarded the plane in Atlanta, walked past business class seats, and then past the «comfort plus» seats to get to my aisle seat in the 17^th row. These seats should be called «un-​comfort plus» seats — as you can see from the photos that I’ve attached the lack of leg room is ridiculous! I am 5“4 and 115 pounds and can barely get comfortable! What about 6′ tall guys?! I mean how in the heck is anyone taller than 5 feet really able to spend any significant time aboard these planes? Come on Delta– I know you can do better!

Pretty unbelieveable how a five foot tall woman like myself can’t fit into a coach seat. Fortunately won’t have to deal with this more than once a year to ATL. It’s United all the way for me.

This Review for DeLta in ATL + LAX Deserves 10 StArS!!! **********
With 6-​minutes to spare (my fauLt), Hubbs + I were out of breath after running to our gate to catch our 7:25AM fLight … Yup, U guessed it, the very Last gate in the DeLta TerminaL, a journey within itseLf! With the overhead cabin fuLL, we were forced to check our bags, which is aLways unsetteLing for me, a victim of airLine thievery via an unethicaL empLoyee of a defunct airLine. Not taking any chances, I removed my priceLess goodies! (Chorus) So, if you’re «Looking for my goodies keep on Looking, cause they stayed in my jar … Oh-​oh Oh-​oh Oh-​oh Oh-​oh»!
After the gate business, we were weLcomed onto the pLane without being rushed and the Über nice FLight Attendants even asked if we required assistance whiLe pLacing us in sweet DeLta Comfort Seats foLLowed by some red bLankies … IKR?!? And, oh boy, were we comfy!
Icing on my Cake … We were gifted with a 32-​minute earLy arrivaL into LAX to kick-​off my CaLi birthDAY moments! Wait for the confetti … We received our checked Luggage within 5-​minutes of reaching the baggage carouseL + I’m eLated to report that aLL of my other goodies were in tact! Once again, (Chorus) if you’re «Looking for goodies from my fLight, Keep on Looking because they stayed in my jar»!
Kudos to my Favorite + Preferred Carrier of ALL Times! The PiLots. SpectacuLar Crew + Bag HandLers of DeLta FLight #2277 from ATL to LAX Rock the Award for ExceLLent Customer Service from BLast-​Off 2 ArrivaL + Receiving!!! (Chorus) «Bada Boom Bada Bam Ba Bam»!!!
Keep CLimbing DeLta!!!
(10.27.15)

It seems like every time we travel into or out of Memphis, we have issues. Everyone on the planes are always much less polite, I won’t go as far as to say rude, but much less polite. I am not talking about passengers, I am talking about flight attendants.
I am already down on Delta as they continually reduce service into and out of Memphis, overbook the flights, and then treat all the customers poorly. Having people treat you as if you are less than a first class person, even though you are not a first class passenger, doesn’t help.

Delta Air Lines — seit sie mit Air France zusammen gehören, versuchen wir diese Airline zu meiden — zumindest wenn es einen Zwischenstopp in Paris geben würde.
Früher sind wir gerne mit Delta geflogen, noch vor 7 Jahren hatte man eine riesige Beinfreiheit.
Jetzt aktuell war es sogar so, dass man beim Inlandsflug (ATL-​RSW und zurück) mehr Beinfreiheit hatte als beim Überlandflug (MUC-​ATL und zurück).
Beim Bodenpersonal ist aufgefallen, dass das Team in Deutschland mehr als unfreundlich gewesen ist. Hingegen in Amerika super herzlich und nett.
Die Flugbegleiter sind alle ok gewesen, es haben aber nur sehr wenige eine wirklich positive Ausstrahlung gehabt.
Ist der Beruf aussterbend?
Bei immerhin jetzt 12 Flügen ist kein Delta Mitarbeiter unter 40 gewesen — das ist nicht negativ, ist uns einfach nur aufgefallen.
Von der Pünktlichkeit her haben wir meistens gute Erfahrungen gemacht, nur einmal ist ein Radar ausgefallen und wir mußten kurz vor der Startbahn umkehren und snd dann insgesamt ca. 1,5 Stunden später gelandet. Das war aber zum Glück der letzte Flug, hatte also keine Probleme mit einem Anschlußflug.
Zweimal gab es Verzögerungen aufgrund von Gewitter am Startflughafen, aber da geht die Sicherheit natürlich vor und wir wählen unsere Flüge eigentlich immer so aus, dass wir genug Zeit bei der Zwischenlandung haben.
Die Sicherheit geht doch in jedem Fall vor und da nehme ich auch eine Verzögerung in Kauf. Denn was habe ich davon, wenn sie zwar pünktlich abfliegen es dann aber in der Luft Probleme gibt???
Der Service an Board war gut, es gab reichlich Getränke. Essen war durchwachsen.
Für den Zeitvertreib gibt es es jeder Rückenlehne einen kleinen Bildschirm mit Filmen, Spielen, Musik usw.
Bei einigen Flügen wird auch Wi-​Fi angeboten, der Zugang kostet $ 16 und ist 24 Stunden gültig.

I star for airplanes that work and another for having a hub in Detroit. Beyond that, you’re totally rubbish.
Bought a one-​way flight from Atlanta to Detroit; one Delta hub to another for $ 530.00. (Cheaper to fly round trip to Vegas). Flight was for 7:00pm but Delta flies a dozen flights a day before this. I tried to switch my seat to an earlier flight on vacant seats but alas, the greedy who’re Delta is, they wanted to charge me $ 50.00 to make the change. 30 seconds of key strokes for $ 50.00. Screw that! For that same price, I can eat my weight in lunch, snacks and a light supper in the Delta Sky Club while relaxing in luxury seats, while watching HBO and drinking cocktails.
Fee overload and completely unnecessary. This is why so any people opt to fly on lesser airlines like Spirit because were tired I the constant kick in the jewels. Just as an example, there is still a fuel surcharge built into the ticket when oil prices are low.

Delta Has Come A Long Way!
1929 Speed, Comfort and Safety
1930s Speed, Comfort and Convenience
1935 The Trans-​Southern Route
1940 The Airline of the South
1948 None Faster. None Finer. To and Through the South.
1950s Hospitality and Service from the Heart
1950s One of America’s Pioneer-​Scheduled Airlines
1959 The Airline with the Big Jets
1966 The Best Thing That Ever Happened to Air Travel
1968 Delta Is Ready When You Are
1970 That’s the Delta Spirit
1970 The Airline Run by Professionals
1974 Delta Is My Airline
1980 Airlines Are the Same. Only People Make the Difference.
1984 Delta Is Ready When You Are
1984 Delta Gets You There
1987 We Love to Fly and It Shows
1992 Ready When You Are
1994 You’ll Love the Way We Fly
1997 On Top of the World
2005 Good Goes Around
Current Keep Climbing
I am a very loyal customer and client of Delta Air Lines, Inc. for almost 20 years and this Fantastic Airlines offers the BEST Skymiles Program in the World!
Through American Express, you can gain just enough Points to be flying with Delta for Free and in my case, I have been able to Make It Work!
Delta Flies Just About Anywhere That You Want To Go and if they don’t, then they have many partners that do!
Furthermore, another Good Thing To Know is that Delta receives Far Less Complaints than its’ other competitors out there and it shows!
They truthflully know how to handle their customers well and whenever I read the news about how horrible the airlines mistreat their customers on the flights, You Rarely hear about Delta Airlines having that problem and so that leads ME to Believe on Who is Number One!
It is obvious that Delta Airlines shall Remain the Leader in the Airline Industry!
I want to personally Thank Michelle N. and Charisse E. for Helping ME to Make My Next Trip to Toronto, Ontario Canada on Tuesday, September 1^st, 2015 and my One Way Trip down to Brasil on Sunday, December 6, 2015 Trip More Enjoyable and for allowing ME to try out Your Delta Sky Club for the Very First Time!
Enclosed, please find some pictures of ME showing off my letter coming from You, along with my Two Sky Club Complimentary Tickets for your reference and further review.
Thank you for Your Many Years Of Top Quality Service And Hospitality That You Have Been Providing To Me And To Your Millions Of Worldwide Customers Out There!
Sincerely yours,
Howard Paul Shore
Long Term Loyal Delta Air Lines, Inc. Customer
/​HPS
Enclosures: Please See The Pictures Provided!

Mr LeRoy… boarding flight DL2213 to Melbourne from Atlanta.
1. You are supposed to actually read the names on the tickets.
2. When handed 3 tickets, scanning one and handing them all back without reading them… not wise.
3. Getting loud when mentioned there are three in the party… you need retraining.
4. Not noticing I’m a Platinum traveler, who receives a survey to complete after every flight… priceless!

I used to fly Delta a lot. If my trip was more than 350 miles, I flew. With the «Herding Cows» mentality the airlines have taken on, I tend to drive a whole lot more. Not flying as much means I have lost my Preferred Status…
My Issues:
Leg Room, Leg Room, Leg Room, Leg Room, Leg Room,
They charge you for everything!
Preferred Seats, Meals, Internet, Luggage, etc.
I miss the old days but then my Airline Stocks were not great performers.
sigh…

What’s better than writing this in flight with Gogo wifi?
I fly ATL-​SFO once or twice a month and indeed all the flights were on time, can you believe it? Customer service of most Delta employees are above par overall, except a few one-​offs here and there.
One of the tricks to get the most out of your flight is to arrive at the gate about an hour early and wait for the «Our flight is oversold and we need about? volunteers with a $ 400+ voucher». I got that a few times at SFO, haven’t had any success here at ATL but this game is fun.
As I type this on DL 1775, I just had a few Blue Moons and a Jack and Coke during dinner in F. Shutting down now with 30 minutes to land. Chao.