Homecrafters Spas & BBQ

Great local business. Andy did a fabulous job on our BBQ island. Very honest and ethical. Would recommend them to anyone looking to build a custom BBQ outdoor kitchen.

Nowadays, it would be hard to find any outfit better than Homecrafters Spas & BBQ. I strongly recommend them. I recently had them do a complete installation of a Spa, BBQ island with a concrete deck and patio lights. They not only did everything they said they would do in a timely fashion, but they went over and above what I had asked for and did it under budget. Andy (the owner) doesn’t make any promises that he can’t keep and everything is in writing and reviewed for accuracy. What is so very impressive about Andy and his team is the quality of the work — before, during and after the job. In addition, he is not only competent but he is also honest and ethical. He personally checked the jobsite to make sure the work was completed at a high level of professionalism. I strongly recommend Andy and Homecrafters Spas for quality products and quality workmanship.

After a private purchase of a spa, the original spa owner recommended Homecrafters Spas & BBQ (formerly Marquee) to assist with the pickup and delivery of the spa. I called to request a quote and arrange for the move. The person I spoke to said he would need to confirm the quote amount with his boss and that he would call me back. I explained I had a time constraint on the move and he said that would not be a problem.
I expected him to call me back in a couple hours, but no one called. A couple days later, I called back and spoke to someone else who was aware of my previous call and said they were still waiting on a quote. I re-​emphasized my time constraint and he said someone would call me right back.
Two days after the second call, I tried to make contact one more time before seeking out another business since I only had three days left to make the move. An hour and a half after their professed opening time, the phone went to a machine. I chose not to leave a message and move on to somewhere else.
My exposure was very limited, but I was really disappointed that it took so long for something as simple as a quote (even after I gave all the information requested). I hope they are doing well enough that they truly did not need my business, but I wish they would have said so up front if that were the case.