Monticello Motel

This has to be one of the worst hotels out there. The bed sheets had blood spots. The blankets had burn marks and I kindly went to the manager and told him I couldn’t stay here 2 seconds after going into the room and he refused to refund the room. Make sure to use Amex and to make sure you chargeback the room when they don’t refund you.

I WILL HURT AND SLICE AND DICE THIS MANAGER. So disrespectful if you think you can propositio women for sex your fucking with the wrong girl. So go ahead call the police I don’t give a fuck… I was there with my boyfriend today in room 150.
He was in shower. I stepped out for a cigarette before I stepped out I heard some noise is going on from the other room and went outside as well not just outside it looks like they were saying around the manager came doubt looked at me and asked me if I broke his mattress I said no and he asked me where was my friend was I said he’s in the shower and then he said to me when is my turn? I’ll let you stay here for no extra charge for another day if you let me in the room. The manager was this Indian man. So disrespectful. Not to mention the place is filthy…

Worst motel ever not recommended at all nothing is clean the smell is bad the bed cover is dirty the restroom is disgusting. Wifi is not working. They show fake pictures in their website. My husband & I booked a room for 3 nights we canceled 10 minutes after we saw the room they charge us for cancelation $ 75. I wish I read others reviews before we booked it. Don’t wast your money in this place. They must stop this business.

I just had the great misfortune of staying at this hotel. In the middle of winter, there was neither heat nor adequate hot water in the room. Management did nothing to help other than claim that the water was so hot «you can’t even put your hand in it» when in fact it was lukewarm at best. Our request to be moved to another room so we might have some heat and the chance to take showers before we checked-​out were ignored. Terrible hotel + terrible customer service = stay away at all costs.

I will start by saying that this is a horrific, vile, disgusting miserable place to stay.
Everything in the two rooms I booked was broken down and filthy. It is so disgusting that I took pictures to send to the health department. The refrigerator was full of ice and rattled. Fortunately, the air conditioner rattled louder once I turned it on so that I couldn’t hear the refrigerator any more.
The staff is unprofessional and their veracity should be taken with more than grain of salt.
They advertise internet connectivity but it would have been much easier to get a connection to three of the nearby hotels than to get a connection to their router. I couldn’t maintain a connection for more than a few seconds.
The furniture is old and dirty. The TV had a big splotch of something on the screen. It had to be at least 30 years old.
The CARPET is filthy everywhere. Stains everywhere you look. The hallway leading to the second floor had broken down appliances turned backwards.
The ice machine was broken and smelled so it hadn’t been on for some time.
I refused to sit in the desk chair because of the filth and body fluids dried into the fabric.
The curtain in my room looked like it had been slept in.
…and just when you think it can’t get worse, THERE IS THE SMELL.
A cross between body odor, an ash tray, mold and mouse dropping stewed to perfection with a hint of spray deodorant that doesn’t have a prayer of working.
…and THAT was the SECOND room that I got because I complained about my first room!!!
Vile! Avoid at ALL COSTS!!!
It doesn’t matter where in Framingham you go besides this place. You can’t do worse!
I will be calling the health department and filing a complaint!

My boyfriend and I went out for our anniversary this past weekend. We went to the imax theater next door to this motel and when we got out we found it would not be safe for us to take the 40 minute drive home due to the terrible road conditions during the snow storm. We decided to stay here instead of going to a further hotel. We were welcomed nicely and went to our room, which was requested nonsmoking. When we got there the room smelt musty and of cigarettes and there were cigarette burns in the blankets. Disugsting but not worth the far trip back to the office in the snow. About 40 minutes go by and I see something run across the floor and hide under the blanket on the floor. I freaked out and said to my boyfriend theres a mouse theres a mouse! He told me i was seeing things until it decided to come out and go back under. While we were both freaking out what decides to come into our bed? Another mouse. We frantically packed our things and ran to the office. I went in nicely and requested a refund and was refused because you can only receive one within the first fifteen minutes after checking in. I apologized by saying I’m sorry the mouse did not feel comfortable enough to come into our bed that soon. All he said was he could give one of his rooms without mice. We were on the second floor and they were there I don’t think so. for the past two days I have been on and off the phone with the owner who is requesting proof. My proof? I was not going to go catch the mouse with my hands. My proof is my boyfriend and I risked our lives driving home in the blizzard. It normally takes 45 minutes but due to the terrible conditions it took us two and a half hours. I told the owner I would be reporting him to the board of health and he told me go ahead I deal with them all the time. Clearly he does not care about his guests or what anyone thinks of the hotel. We will NOT return.

Stayed here for two nights. Booked online the night before.
Wasn’t even greeted with a «hello» when coming in, instead was asked «Reservation?» like I’m ordering fast food. Good accommodations start with first impressions, and that wasn’t very accommodating. We were given a room in the far side of the hotel. The room was clean but smelled like someone was smoking in it (we booked a non-​smoking). The bathroom had a partially broken window. Figured no one would want to trek through the jungle of weeds behind the hotel anyway. Fortunately, it was summer so the open window actually became a plus. The air conditioner worked fine, except it made the carpet wet in front of it. There was also a bug that crawled from under the microwave and ran behind refrigerator, but I never saw it again after. The comforter on the bed had holes in it, so we didn’t use it.
Overall, it’s a great motel because of it’s location. It’s only 30 minutes from Boston and 5 minutes from Shopper’s World and Natick Mall. The room was CLEAN. They offered a free breakfast in the lobby. The free WiFi had poor reception and would go on and off frequently, but it wasn’t a big deal. My biggest concern would be the bugs — a mosquito in the bathroom from the open window, a bug on the fridge, and possible bed bugs from the holes in the comforter. Bottom Line: I wouldn’t stay here again, however, I would stay in Framingham/​Natick again.

Don’t stay here, look elsewhere!
Gross. Nasty. Disgusting. All adjectives that fit this dump perfectly. The first thing I noticed when I entered the room was the strong stench of mold. Thats always an indicator that you’d made a mistake somewhere in your decision making and chosen in fact a hotel not worth the price of the average hotel price, rather than a decent hotel at a bargain price. It just gets worse from here: bugs in the dark corners of the room and the microwave, its not very appetizing when you open the microwave to heat up some leftovers and see a scuffle of bugs running out of the microwave you were about to heat your food with… I ate a few cold meals during my stay.
Lastly, when I arrived my heater was stuck on for some reason, and though it was nice at first because it was very chilly outside, it soon became overwhelmingly hot. I called the front desk and complained, where I was answered «just open a window and get some fresh air in»… they couldn’t fix the problem, nor did they try, and they couldn’t put me in another room because they said they were full. A place like this does not deserve to be full, just the opposite actually, and I hope with this review a few people change their mind about staying here and choose another place to spend their hard earned money, because this place definitely didn’t earn mine.
Oh, and of course, their WiFi was terrible and kept cutting out on me every 5 min. Uggghhhhhhhhhhh!
DO NOT STAY HERE!!! YOU’VE BEEN WARNED.

Well, this nasty dirty Motel may have done us a favor. We went online (usually I go to a well known site that gives great prices, but just not the name of the hotel until after I have booked… but I have never gone wrong there)… Instead, I found the Monticello which looked just fine on line. About a week in advance we booked for Friday AND Saturday night. Entered our credit card to reserve the room on their online system. All good, right… NO NO NO. Just before we left New Jersey to drive up there for the weekend (we would have arrived about 8 or 9 PM) I called just to confirm that they had a non smoking room. Well, that did not really matter as I was informed that they had gone ahead and reserved us for Friday, but NOT Saturday, and that they would in fact not honor the booking that we reserved with a credit card. The rude person on the phone simply told us that they were too busy on Saturday to honor the internet price on their site… doesn’t matter we reserved a week before… Their rule is apparently that they will reserve your room, unless they happen to sell it later for more, then they will keep the part of your reservation they want and cancel the rest. Total idiocy. Of course I then went back to the known web site, booked a hotel on line (I did not know the name) and got a GREAT National chain, first rate hotel, about a mile away. There are plenty of great Motels in this neighborhood, so I am not promoting any one of them but I DEFINATELY highly recommend staying far away from this flea bag. Just out of interest when we were there, we drove by to see who screwed us… what a nasty dirty looking place this is in the back of a parking lot behind strip malls… bad bad bad bad. Thank you Monticello for cancelling us… I have no desire to stay in the Framingham version of Bates Motel.