Express Moving and Storage

Working with Robin and Express Moving and Storage was a fantastic experience! From the first step of making contact through Unilocal,scheduling the move, and through to completion, Robin and his team were communicative and attentive to the needs of the project.
During the move, one of the sofas was unable to fit through the door into the apartment. The team then moved it to basement storage and (after we expressed interest in selling or donating it) gave us the contact of a partner and offered to come pick it up again. We ended up deciding to donate to Salvation Army, and Robin came back (a week and a half after the move) to pick up the furniture we were donating to deliver it as needed for minimal cost.
Thank you to Robin and all the staff at Express Moving and Storage for helping to make what can be a stressful process a much easier project!

We recently moved from Dunn Loring, VA to Wilmington, NC. Express Moving & Storage was highly recommended by a friend so I was already thinking that I would be happy with their service, and I was not disappointed. They are very easy to work with and most accommodating. Due to some unexpected medical complications with my husband, we had to change our move date at the last minute. Additionally, without his assistance, I could not finish packing myself (even with the help of friends). Robin and Cesar were able to change the date so that we moved over a weekend, and they stepped in, coming to our rescue at the last minute to finish the packing for us. I had heard horror stories from others about their furniture being «held hostage» because the company demanded more money at the end of the move stating they had underestimated the bid; or items gone missing because the company hired day workers to off load the move. There is none of that going on with this company. Their rates are more than fair, they are very accommodating, they pay attention to detail, they arrive when they say they will, they are very professional, they are pleasant to be with. I hope there is not another move in my future, but if there is, I will definitely be calling Express Moving & Storage!

I recently moved from East Falls Church to West Falls Church and my trusty Focus wasn’t going to be any help moving my couches and bedroom furniture, so I turned to Unilocal to find a moving company. After seeing many good reviews for Express Moving and Storage, I gave them a call and was very pleased with their pricing and availability. The movers showed up twenty minutes early on moving day and got to work right away. They were very careful with my furniture and moving was a breeze. The movers were very respectful and friendly. I definitely recommend that anyone in the Fairfax County area give them a call for their move!

I found myself moving at apparently a very popular time, and was distraught when both companies I’d been referred to were already booked. I found Express Moving & Storage via online search and gave them a call. I’m so glad I did! Everything went just as it should, and when our closing was delayed (twice!) and I had to bump back our final move-​in date, they were completely understanding and accommodating. After a few months in storage, I was so happy to see my belongings in great shape. Overall, it’s a group of professional, friendly, capable, and helpful people. I’d use them again.

This company was great. I received quotes from several companies, and this was the most affordable by far. I appreciated that I was emailed by actual people and not robots, and that there was a guaranteed maximum I would pay, regardless of change. It was easy to set up the appointment, the drivers arrived on time and were very respectful, responsible, nice guys. They accommodated my special requests and moved very quickly. They unpacked and moved my furniture very carefully, paying close attention not to hit stairwell walls. I was so happy we chose them. Best move I’ve ever experienced!

Moving is a stressful experience, and I always have fear when I pick a moving company that I will regret it later. I’m happy to say that my experience with Express Moving and Storage was excellent from start to finish. The movers were on time and handled my items with care, In the end, the cost of the move ended up being LOWER than the estimate. I highly recommend Express Moving and Storage for your moving needs.

So, my girlfriend said «yes»…to moving in with me. She is greatest and I’m a lucky guy, for sure. We both had completely furnished homes and a myriad of knickknacks. I’m past the age where I can bribe my buddies with beer and pizza to come help me move, so I looked in to a moving company; my coworker recommended Express Moving and Storage (EMS), who moved him and his family from Western VA to DC last year.
Frankly, I wasn’t too stressed about hiring a moving company and I just wanted it all over and done with. However, my girlfriend was getting a little anxious, as is her custom, about the move, conducting inventory, packing valuables, etc.; which was basically the conversation I had with Robin and Cesar, the EMS owners, when they came to the our houses to give us their estimate. Robin laughed and seemed to understand that keeping me happy meant keeping her happy — maybe this is a frequent scenario in his business.
The EMS price was fair, which means it cost about as much as I thought it would. Admittedly, I’d much rather use someone referred to me and I didn’t do a lot of price shopping. I do know expensive isn’t always better and inexpensive is often cheap for a reason.
Robin, Cesar and their EMS crew did a great job. They had a step-​by-​step plan and timeline in place very quickly. They had her place packed up in no time, moved my stuff into storage, moved her stuff into my place and then helped set-​up the rooms. Everything was intact and inventory was 100%.
We could not have been happier with our experience. Robin was great about making sure we were informed and comfortable with every step in the process. A week after the move we got follow-​up call from EMS to make sure we were settling in and comfortable with our experience. Normally, I wouldn’t care about that kind of thing, but it made my girlfriend beam with pride; she follows-​up everything! She’d send «follow-​up» after high-​fiving the guy next to us at a Nationals game. But, everyone loves her, so those follow-​ups must do the trick.

I was dreading my move, Express made it so easy. We had a two stop move and donations to make, they not only made that seamless but were very organized. Setting all the arrangements in advance was a pleasure, the owner was prompt and very fair. The team of movers were so helpful and polite. They accommodated my last minute requests and we’re so professional. I plan to use them again when I move next!!!

I should add that now the unpacking is done, there was absolutely no damage or breakage of anything. Kudos to a great company with a great team!

Bottom Line Up Front
I could not have asked for a better cross country moving experience. If you are moving from the Washington DC area, you would be stupid to use anyone else. If you go with another company and end up regretting it, you’ll have to carry the burden for that decision yourself — I’ve done my part by writing this review, so I’m absolved of any responsibility. :)
Communication and Responsiveness
Express was incredibly easy to communicate with and completely professional at every stage of the move. The owners checked in on how things were going at every stage of the process and went above and beyond to facilitate the logistics for services they couldn’t offer themselves. The move went off without a hitch and I’m getting comfortably settled 3,000 miles away from «home».
Sales and Pricing
As an infrequent mover, I felt completely clueless going into this process and was shocked by the ridiculous variance between the quotes I was given. Express was by far the most transparent in their pricing and least intrusive of the other companies I interacted with. One of the companies that put together a quote for me literally called and emailed me every day for two weeks trying to push me to go with them — a gesture so unappreciated that I wouldn’t have chosen them had they been an order of magnitude less expensive (which they weren’t). Express really brought me into their family and made the conversation a negotiation about what made the most sense for me and how they could make the normally terrible experience of moving into something positive.
Quality of the Move
I went the full service route, so they did everything (packing, dissembling furniture, driving, etc). I haven’t completely finished un-​boxing yet, but as far as I can tell, absolutely nothing was damaged. I would expect nothing less from a company that started moving antiques (seriously, that’s how they started). The movers were careful, meticulous, and (BONUS POINTS) easy to communicate with. They asked lots of questions about how I’d like things done and followed through.

I used express moving and storage for a local move. I had a very large heavy furniture and they handled everything perfectly. The crew witked quickly and were very attentive to our special requests.
We waited to the last minute to notify and select a mover and were very happy with express moving

Excellent service, great moving company! The fact they will haul away your trash and donations is very helpful. The folks are friendly and reliable. I recommend using them!

My husband and I had an excellent experience with Express Moving and Storage. Robin was very professional and easy to work with while reserving our move day. He was the most responsive of the moving companies that we contacted for our move and in comparison, quoted a very reasonable price. When the movers arrived, they were also very professional and I could tell at least two of the three had years of experience in moving. They wrapped everything quickly and yet meticulously, ensuring our furniture was not damaged nor did it get speckled by the intermittent rain that day. And even with the uncooperative weather, there was no dirt or stains tracked into the house that we needed to be cleaned. Overall we were extremely pleased with this moving company and would definitely use them again in the future.