Pizza Hut

Meh. this place needs a makeover ASAP! The sticky tables, grungy carpet and the dilapidating booths aren’t the most inviting. The salad bar is a sad sight: limp veggies, random assortment of items, ½ empty. The pizza is okay, but not good enough to come back for.

I am impress of the improvement at this store. Buffet open on time now. Employees are friendlier. Store look better but I wish the video games was still available. The new manager done a better job.

They messed up my order, but gave me an extra pizza. The man at the counter apologized for the inconvenience, and got my pizza started right away. The pizza I ordered was cooked perfectly. It really made up for it. Nice guys. Best Pizza Hut in the area.

Worst Pizza hut I ever been to. Dirty, bad customer service… won’t ever go back.

The people of Fairfax County are some of the most intelligent people whom I’ve met, but I’ll be damned if any of them can manage a fast food restaurant. Bad management and supply chain issues plague this Pizza Hut. They are out of almost every entrée item. No wings, no bread sticks, no stuffed crust, no hand tossed crust, and they even ran short on quarters when my daughter tried to get change for the video game. I’ll give this place two stars only because the youngsters running the place seemed to be truly apologetic over the shortages.

0 Stars. This is a DISGUSTING place. Tables are all sticky. Found hairs on my pizza. Continued to the salad bar to find some kind of yellow insect with wings among the lettuce. When I told the front, she did nothing about it and said, «Oh okay sorry.»

This Pizza Hut is terrible. Ordered online. Order was delivered half an hour after the proposed delivery time (we live less than a mile away). Upon delivery, the entire order was luke warm at best. The driver didn’t even acknowledge this order was late and not even remotely warm. Both pizzas appeared to be overcooked. After a quick reheat, the overall pizza had the consistency of dry cardboard and tasted as much. This entire experience was wholly unsatisfying and tasteless. Frozen pizza would have been better than this (and probably hotter, too!). This seems pretty standard for this particular restaurant.

ordered pizza today. they came by with barely any change and basically gave them a 10 dollar tip on a 20 dollar order. delivery drivers need to makes ure you can at least break a twenty

Called this location because another pizza restaurant never placed out order. They took our order over the phone for 10 pizzas, $ 7.99 each with 2 toppings to be ready in 30 – 35 min. Excellent service over the phone & when I arrived to pay for the order. They will be getting our business from now on

In desperate need of remodeling! It is old, dark and not very clean. The restroom is even worse, hold your breath because you may lose your food. The food is hit or miss. If you go during normal hours its okay. Later in the day its a bunch of kids who just do not care. I have given this place several chances and there will be no more.

Absolutely disgusting. My friend and I decided to stop by for lunch today and try out the buffet. She found multiple hairs in the pizza; when approached with this problem, management simply shrugged it off. As I pulled lettuce from the salad bar, a couple large bugs (look like Wasps but aren’t) came crawling out. Upon my complaint I took my food up to the counter, stated what I saw, and said we were leaving. Management did not even apologize, they just waved their hands and said «go ahead.»
I will never visit that run-​down Pizza Hut again.

Poor quality experince over all. The dinning room was dark, dingy, and not clean. Napkins they have roll of generic brown paper towel like you would find in a restroom. The salad bar was gross with spoiling food. The Pizza was surprisingly ok to good. It was a bit bland but ok. The dinning room only had two other people but was still slow! I’d have to be real hungry to return.

Don’t get the buffet, it sparse and they get upset when you ask them to make more food. If you want a good pizza buffet go to cici’s. Waitress is nice but slow

Awful.
This is my first time at a Pizza Hut. I had about an hour to kill, so I thought I would go sit inside. The sign said please wait to be seated and I had to wait about 15 minutes before somebody came to me. Eventually when the women did come to sit me, every table she tried to sit me at was filthy. Eventually I asked if she could just clean one off for me. She took my drink order. While waiting for my drink I felt uncomfortable. The place was absolutely filthy like nobody takes care of it. When she came back with my drink I told her I needed the pizza to go and she threw a fit. I’m not sure how the pizza will be but even if it is good I can reassure you I will never be back.

Service here is polite/​friendly enough, but slow as molasses. There is usually only one person cooking and one person doing everything else, so that is why…

Horrible service. They apparently lost my order and took 1 hour to get us our pizza. That was after I had a conversation with the manager. I was thinking they will have the good manners not to charge me in full but these guys have no shame. Never going again.

Not much service. Salad bar was mostly canned goods opened. Pizz a is ok. This is a quick in and out.

Oh to the Pizza Hut buffet!!! Tons of pizza for a cheap price. This and my last few experiences, cheap prices, but not tons of pizza.
Lucky this was a buffet, because there really wasn’t any service. I guess business really isn’t too good at this location. I remember back in the day you had to wait for a seat during lunch. There were only a few tables full when we arrived at 12:30. You would think getting drink refills would be pretty easy. You either had to wait 20 minutes hoping for someone to come by and refill your drink or you had to use flag to get someone’s attention.
The salad bar was nice and full, too bad the pizza side was not. When we go there, there were only about 1 ½ pizza out on the bar. Our table of 4 pretty much cleaned that out. It was cold, but we were hungry, so we didn’t care. I don’t see why they would only put 2 pizzas out at a time. Basically it was pretty much picked over when you went up for round two.
I guess the good thing out of this is, I got to eat salad. Do I really need to eat all that pizza??? Well… actually…YES I do. This a pizza joint, I want pizza =)
I really didn’t expect much from the lunch buffet, I never do for buffets. It should at least be full and hot. Is that too much to ask for?